119 reviews
12 milton st bannockburn vic
#compassionateCare#friendlyStaff#homeEuthanasia+11
What owners report about visiting
3 community reports｜2/5 details added｜Updated 8/2
The information below comes from anonymous owner reports and keeps updating; we still suggest confirming with the clinic before your visit.
What owners say
Visit-experience reports differ — more owner input is welcome.
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What owners say
Awaiting owner input on whether walk-in visits are possible.
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What owners say
An owner reported waiting under 30 minutes last time — still awaiting more confirmation.
Can you rely on it
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What owners say
Awaiting owner input on cost explanations.
Can you rely on it
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What owners say
Awaiting owner input on TNR / stray-animal assistance.
Can you rely on it
It can't be used as a basis yet. If you need this information, call the clinic first.
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All of the above are anonymous, voluntary owner reports for reference only. They do not represent the clinic's official position; we still suggest confirming with the clinic before visiting.
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Owner Review Summary
Distilled from Google reviews — see what pet owners actually say
👍What Pet Owners Praised
Owners consistently praised the team’s compassionate, thorough care and clear explanations, noting how reassured both pets and people felt. Many highlighted strong outcomes across a wide range of species—from birds, rabbits and guinea pigs to goats, chickens and cats—including successful surgeries and prompt, accurate diagnoses. Reviewers also valued how quickly the clinic could fit them in, minimal waiting, friendly reception, and prices that were often described as fair or better than expected. End‑of‑life support, including home visits and thoughtful follow‑up, was repeatedly commended.
💬Common Feedback & Suggestions
While reviews are largely positive, a few concerns were raised. Some owners reported pricing issues such as higher‑than‑expected medication costs, refusal to issue external prescriptions, or a pickup bill exceeding the quote with no follow‑up call. A handful felt pressured toward unnecessary procedures or experienced variable outcomes depending on the vet, including one adverse drug reaction in a young alpaca and a poor experience with lizard care. A small number mentioned less friendly reception on occasion and disappointment compared with past visits.
🏥Clinic Specialties
- Bird and avian medicine
- Rabbit dentistry and surgery
- Guinea pig surgery and urinary stone removal
- Livestock and farm animal care (goats, alpacas, chickens)
- Feline dentistry and dental extractions
- End-of-life and home euthanasia care
🏷️Keywords
#compassionateCare#friendlyStaff#clearCommunication#endOfLifeSupport#exoticAndAvianCare#rabbitDentistry#guineaPigSurgery#livestockAndFarmAnimals#quickAppointments#minimalWaits#fairPricing#occasionalPriceConcerns#prescriptionPolicyFrustrations#variableExperiences#cleanClinic#highlyRecommended
Overall Ratings
🐾Tips for Pet Owners
- If you have birds or other exotics, mention the species when booking—reviewers say the clinic fits these pets in quickly and has strong experience.
- Ask for an itemised estimate up front and discuss medication options, including whether external prescriptions are available, to avoid bill surprises.
- For urgent issues, call early—several reviewers were seen promptly, even at opening or on short notice.
- If considering euthanasia, ask about at‑home options and what the process involves; many owners found the team’s support invaluable.
- Bring prior records or imaging for complex cases (e.g., dental or cardiac) to help the vets plan diagnostics and treatment efficiently.
Other areas this clinic treats
Common conditions in each area
Conditions commonly treated here
Note: this content is for general reference only — it is not a diagnosis.
Aortic Stenosis
Aortic Thromboembolism
Arteriovenous Fistula and Arteriovenous Malformation
Ascites
Atrial Fibrillation and Atrial Flutter
Atrial Premature Complexes
Contact
Opening Hours
| Mon | Tue | Wed | Thu | Fri | Sat | Sun | |
|---|---|---|---|---|---|---|---|
| 07:30〜18:30 | |||||||
| 08:00〜13:00 |
⚠️
Hours notice
Actual hours may change on public holidays or unexpected situations. Please call ahead to confirm before visiting.
Frequently Asked Questions
Here are the questions pet owners ask most often — tap a question to read the full answer. For other concerns, please consult a licensed veterinarian.
Bannockburn Veterinary Clinic is at 1759 Midland Hwy, Bannockburn VIC 3331. As there’s no train or light rail within easy walking distance, driving is usually simplest. Street parking is typically available near the clinic—please check local signage. If you’re using public transport, use Google Maps to find the nearest bus route and stops.
They’re open Monday to Friday 7:30am–6:30pm and Saturday 8:00am–1:00pm, and closed on Sundays. Hours may vary on public holidays—call ahead to confirm.
You can call (03) 5281 1221 or visit http://www.bannockburnvet.com.au/ to send an enquiry or find more information.
Book by calling the clinic or using the contact options on their website. When booking for birds, rabbits, guinea pigs or farm animals, mention the species so they can allocate the right vet and appointment length; for urgent issues, call early.
Veterinary fees in Australia aren’t regulated by a government fee schedule and Medicare doesn’t cover pets, so prices vary by clinic and by case. For a current quote, call the clinic and, for any procedure, ask for an itemised written estimate. If you require after‑hours care at an emergency hospital, fees are typically higher. Pet insurance and payment‑plan options exist in Australia—ask your insurer and the clinic how claims and payments can work.
Most Australian vet clinics commonly accept EFTPOS, Visa/Mastercard and tap‑and‑go (Apple Pay/Google Pay), and some support pet‑insurance gap claims or payment plans. Please call ahead to confirm what this clinic accepts on the day.
The clinic is noted for bird and avian medicine; rabbit dentistry and surgery; guinea pig surgery including urinary stone removal; livestock and farm animal care (goats, alpacas, chickens); feline dentistry and dental extractions; and end‑of‑life and home euthanasia care.
Yes—reviews highlight strong experience with birds, rabbits and guinea pigs. If you have reptiles or other less‑common species, call ahead to confirm availability and the most appropriate vet.
Yes—street parking is typically available near the clinic on Midland Hwy and surrounding streets; please check local signage and allow a little time during busier periods.
The clinic is highly rated at 4.7/5.0 from 185 reviews. Owners praise compassionate, thorough care, clear communication, quick appointments with minimal waits, fair pricing, and supportive end‑of‑life care including home visits. Some feedback notes higher‑than‑expected medication costs, prescription‑policy frustrations, variable experiences between vets (including one adverse reaction and a poor lizard‑care experience), and occasional less‑friendly reception.
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Have you ever been seen here successfully without a reservation?
Based on 0 owner reports
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Last updated: 10 July 2026