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All of the above are anonymous, voluntary owner reports for reference only. They do not represent the clinic's official position; we still suggest confirming with the clinic before visiting.
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Owner Review Summary
Distilled from Google reviews — see what pet owners actually say
👍What Pet Owners Praised
Owners consistently praised the clinic’s compassionate, caring team and the way both vets and nurses treat pets like family. Reviewers highlighted thorough, unhurried consultations with clear explanations, and gentle handling of anxious animals. Many cited strong clinical outcomes, from life‑saving tumour removals to effective dental work and repairs, as well as responsive help in urgent situations and even on holidays. Pricing was repeatedly described as fair or reasonable.
💬Common Feedback & Suggestions
Reviews are overwhelmingly positive, with only a couple of concerns raised. One owner reported a distressing interaction where they felt staff were rude and dismissive, and another was unable to book as a new client during COVID restrictions. A few comments imply that availability can be limited at times, especially for new clients. There was little direct feedback about facilities or cleanliness, but no issues were noted.
🏥Clinic Specialties
- Compassionate euthanasia and end-of-life care
- Soft tissue surgery and tumour removal
- Oncology management for dogs
- Emergency and urgent appointments
- Dentistry and puppy tooth extractions
- Mixed animal care (dogs, cats, horses, sheep)
🏷️Keywords
Overall Ratings
🐾Tips for Pet Owners
- Call ahead for urgent issues or last‑minute needs; reviewers were often fitted in quickly, including on holidays.
- If you’re a new client, check current intake status before travelling, as there were times they couldn’t accept new patients.
- Bring any previous records and prepare questions—the vets are thorough and happy to explain treatment plans and aftercare.
- Let staff know if your pet is anxious; reviewers found the team especially gentle and patient with nervous animals.
- For end‑of‑life decisions, expect compassionate guidance and support; discuss your wishes so the team can tailor care.
Other areas this clinic treats
Common conditions in each area
Conditions commonly treated here
Note: this content is for general reference only — it is not a diagnosis.
Abortion, Spontaneous (Early Pregnancy Loss)-Cats
Abortion, Spontaneous (Early Pregnancy Loss)-Dogs
Abortion, Termination of Pregnancy
Breeding, Timing
Cryptorchidism
Eclampsia
Contact
Opening Hours
| Mon | Tue | Wed | Thu | Fri | Sat | Sun | |
|---|---|---|---|---|---|---|---|
| 09:00〜12:00 | |||||||
| 09:00〜18:00 |
Hours notice
Actual hours may change on public holidays or unexpected situations. Please call ahead to confirm before visiting.
Frequently Asked Questions
Here are the questions pet owners ask most often — tap a question to read the full answer. For other concerns, please consult a licensed veterinarian.
Mountain Ranges Vet Clinic is in Kinglake, VIC 3763. There isn’t a train or light-rail station within walking distance, so it’s best to drive or check Google Maps for a local bus route. Street parking is typically available near the clinic—please check local signage.
They’re open Monday to Friday 9:00am–6:00pm and Saturday 9:00am–12:00pm, and closed on Sundays. Hours may vary on public holidays—call ahead to confirm.
Call (03) 5786 1777. You can also visit their website: https://www.localvet.com.au/mountain-ranges-vet-clinic/contact-us.aspx
To book, call the clinic during opening hours; you can also enquire via their website contact page. For urgent concerns, call ahead so the team can advise on the next available time.
Consultation costs vary by clinic and case—there’s no government‑published fee schedule in Australia, and Medicare doesn’t cover pets. Please call the clinic for a current consultation quote, and ask for an itemised written estimate for any procedure. If your pet needs attention after hours, fees are typically higher. If you have pet insurance or are considering payment‑plan options (e.g. GapOnly, VetPay or AfterPay), ask what may be available.
Most Australian vets commonly accept EFTPOS, Visa/Mastercard and tap‑and‑go (Apple Pay/Google Pay), and some also offer pet‑insurance gap claims or payment plans. Please call ahead to confirm what this clinic accepts.
The clinic handles urgent and emergency appointments, and reviewers report they were often fitted in quickly, including on holidays. After‑hours availability isn’t listed—call ahead to check. If the clinic is closed, seek a 24/7 emergency vet nearby.
Yes—street parking is typically available in Kinglake near the clinic; please check local signage and allow a little extra time to park.
Services noted include compassionate euthanasia and end‑of‑life care, soft tissue surgery and tumour removal, oncology management for dogs, dentistry (including puppy tooth extractions), emergency/urgent appointments, and mixed‑animal care for dogs, cats, horses and sheep.
Pet owners rate the clinic 4.7/5.0 from 82 reviews, praising compassionate care, thorough explanations, gentle handling of anxious pets, strong clinical outcomes and fair pricing. A few noted limited availability for new clients at times and one report of a negative interaction, but overall feedback is overwhelmingly positive.
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