75 reviews
45 brooke st vic
#compassionateCare#thoroughExams#clearCommunication+13
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Owner Review Summary
Distilled from Google reviews — see what pet owners actually say
👍What Pet Owners Praised
Owners consistently praised the clinic’s caring, compassionate team, especially during end‑of‑life care, with several noting gentle support, follow‑up cards and a peaceful process. Many highlighted friendly, professional staff who explain things clearly, handle anxious pets well, and provide knowledgeable advice. Reviewers also valued being fitted in quickly for urgent issues and reported smooth experiences with surgeries and desexing. The premises were noted as clean/new, and many felt pricing was reasonable.
💬Common Feedback & Suggestions
While most feedback was positive, a minority reported concerns about pricing, including perceptions of being overcharged for vaccinations or high costs for some services/memberships. A few noted appointment availability issues at times (booked out weeks ahead), and occasional inconsistent customer service, such as judgy or rude front‑desk interactions and procedures happening out of owners’ sight. There were isolated but serious complaints about a microchip admin error and one case alleging a misdiagnosis leading to a euthanasia recommendation. Overall sentiment remains strongly positive, but these points suggest room to improve consistency, transparency and scheduling.
🏥Clinic Specialties
- Compassionate end-of-life and euthanasia (including home visits)
- General surgery and desexing
- Urgent and same-day appointments/emergency support
- Farm and small ruminant care (e.g., goats)
- Toxicology/poisoning treatment
- Puppy school and behaviour classes
- Wildlife triage/handovers
🏷️Keywords
#compassionateCare#endOfLifeSupport#friendlyStaff#clearCommunication#emergencyFitIns#quickAppointments#knowledgeableVets#reasonablePricing#pricingConcerns#followUpCare#newFacility#cleanClinic#farmAnimalServices#wildlifeSupport#puppySchool#mixedCustomerService
Overall Ratings
🐾Tips for Pet Owners
- For urgent issues, call early—reviewers were often fitted in quickly, even on busy days.
- Book routine visits well ahead, as there were occasional reports of being booked out for weeks.
- If you want to remain with your pet during procedures, confirm the clinic’s current policy when booking.
- Ask about costs up front (including any wellness plans) to ensure the pricing suits your situation.
- If you need end‑of‑life care, discuss options in advance—they can provide very compassionate support and may offer home visits.
Other areas this clinic treats
Common conditions in each area
Conditions commonly treated here
Note: this content is for general reference only — it is not a diagnosis.
Abortion, Spontaneous (Early Pregnancy Loss)-Cats
Abortion, Spontaneous (Early Pregnancy Loss)-Dogs
Abortion, Termination of Pregnancy
Breeding, Timing
Cryptorchidism
Eclampsia
Contact
Opening Hours
| Mon | Tue | Wed | Thu | Fri | Sat | Sun | |
|---|---|---|---|---|---|---|---|
| 08:00〜18:00 |
⚠️
Hours notice
Actual hours may change on public holidays or unexpected situations. Please call ahead to confirm before visiting.
Frequently Asked Questions
Here are the questions pet owners ask most often — tap a question to read the full answer. For other concerns, please consult a licensed veterinarian.
Fur Life Vet Smythesdale is at 67 Brooke St, Smythesdale VIC 3351. As there isn’t a train or light-rail station within walking distance, driving is usually easiest; street parking is typically available on Brooke St and nearby—please check local signage. If you’re using public transport, use Google Maps to plan the nearest bus route.
They’re open Monday to Friday, 8:00 am–6:00 pm, and closed on weekends. Hours can change on occasion, so it’s wise to check before you come in.
You can call the clinic on (03) 5318 5750 or visit their website: https://smythesdale.vet/?utm_source=Google&utm_medium=organic&utm_campaign=gbp-website
To book, call the clinic during opening hours; you can also check their website for any online booking or enquiry options. For urgent issues, call early as reviewers often reported being fitted in quickly, and for routine visits it’s best to book ahead as appointments can book out.
Veterinary fees in Australia aren’t government-regulated and Medicare doesn’t cover pets, so consultation prices vary by clinic and service. For a current quote on a standard consult at this clinic, please call to enquire. If your pet needs a procedure, ask for an itemised written estimate beforehand. If you need to attend an after-hours emergency centre, be aware fees are typically higher. Pet insurance can help with costs, and some clinics offer payment plans or insurance gap claims—ask what options are available.
Most Australian vet clinics commonly accept EFTPOS, Visa/Mastercard and tap-and-go (Apple Pay/Google Pay), and some offer pet-insurance gap claims or payment plans; please call ahead to confirm what this clinic accepts on the day.
They offer urgent and same-day support during business hours, with reviewers noting they were often fitted in quickly for emergencies. After-hours arrangements aren’t listed, so call to ask about their current process; if you need help outside opening hours, search for the nearest 24/7 emergency vet and phone ahead.
The clinic’s services include compassionate end-of-life care and euthanasia (including home visits), general surgery and desexing, urgent/same-day help for emergencies, farm and small ruminant care (e.g. goats), toxicology/poisoning treatment, puppy school and behaviour classes, and wildlife triage/handovers.
Pet owners rate the clinic highly at 4.7/5.0 from 165 reviews, praising the caring, compassionate team (especially for end-of-life care), clear communication, friendly staff, smooth surgeries/desexing, quick fits for urgent issues, and a clean, new facility. Feedback suggests room to improve around pricing transparency for some services/memberships, occasional booking delays, and inconsistent front-desk interactions; overall sentiment remains strongly positive.
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Last updated: 10 July 2026