5.0
24 reviews
20 Luthje Road, Monto QLD 4630
#exceptionalExpertise#genuineCare#clearCommunication+11
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Owner Review Summary
Distilled from Google reviews — see what pet owners actually say
👍What Pet Owners Praised
Owners consistently praised the caring, friendly and professional team, often highlighting thorough exams, clear advice and follow‑up communication. Several reviews describe strong outcomes in urgent situations, including successful after‑hours surgery and rapid, accurate diagnosis that pulled pets through serious conditions, and travellers noted being seen promptly. Many reviewers said they would recommend the clinic and return. One review also noted the premises were spotlessly clean.
💬Common Feedback & Suggestions
While most feedback is positive, a few serious concerns were raised about payments and admin processes. Multiple reviewers alleged a requirement for upfront payment before treatment, including in emergencies or euthanasia, and one cited ongoing account/billing errors with overdue notices despite receipts. There was also a report of an unreturned call over the Christmas period and one complaint that difficult news wasn’t delivered directly by the vet. Mentions of cleanliness and wait times were limited, so impressions on those are based on few comments.
🏥Clinic Specialties
- Emergency and after-hours surgery
- Tick paralysis treatment
- Cardiac and respiratory stabilisation
- Compassionate end-of-life care and euthanasia
- Grooming for senior dogs
- Rapid diagnosis and acute care
🏷️Keywords
#compassionateCare#friendlyStaff#professionalTeam#thoroughExams#clearCommunication#emergencyCare#afterHoursSupport#fastDiagnosis#travellersAssisted#groomingServices#tickParalysisTreatment#cleanFacility#paymentUpfrontConcerns#billingIssues#unreturnedCalls#highlyRecommended
Overall Ratings
🐾Tips for Pet Owners
- For emergencies or end-of-life care, discuss expected costs and payment options in advance and bring a payment method, as some reviewers reported upfront payment requirements.
- If you’re travelling through the area or need an urgent appointment, call early—reviews suggest they can often fit pets in quickly, including after hours.
- Keep copies of invoices and receipts and confirm your account status to avoid any billing misunderstandings reported by a few owners.
- Ask for clear estimates and treatment plans, and request updates by phone—several reviewers appreciated thorough explanations and follow‑up calls.
- Book grooming ahead of time, especially for senior pets, as owners reported good results with older dogs.
Other areas this clinic treats
Common conditions in each area
Conditions commonly treated here
Note: this content is for general reference only — it is not a diagnosis.
Aortic Stenosis
Aortic Thromboembolism
Arteriovenous Fistula and Arteriovenous Malformation
Ascites
Atrial Fibrillation and Atrial Flutter
Atrial Premature Complexes
Contact
Opening Hours
| Mon | Tue | Wed | Thu | Fri | Sat | Sun | |
|---|---|---|---|---|---|---|---|
| 08:00〜17:00 |
⚠️
Hours notice
Actual hours may change on public holidays or unexpected situations. Please call ahead to confirm before visiting.
Frequently Asked Questions
Here are the questions pet owners ask most often — tap a question to read the full answer. For other concerns, please consult a licensed veterinarian.
Monto Veterinary Surgery - Monto is at 8 Lister Street, Monto QLD 4630. In this regional area there isn’t a train/metro/light-rail station within walking distance, so it’s easiest to drive. Street parking is usually available on and around Lister Street—check local signage. If you’re using public transport, check Google Maps for the nearest bus route.
They’re open Monday to Friday, 8:00 am to 5:00 pm, and closed on Saturdays and Sundays. For public holidays or after-hours needs, call ahead to confirm availability.
You can call the clinic on (07) 4166 1285 or visit their website at https://montovet.com.au/ for more information.
To book, call the clinic during business hours. For urgent or after-hours cases, call first for advice before travelling. You can also visit their website for general information.
Veterinary fees in Australia aren’t regulated and can vary by clinic and case, and Medicare doesn’t cover pets. Please call the clinic for a current consultation quote. If your pet needs tests or a procedure, ask for an itemised written estimate. Because they provide after-hours care, note that emergency/after-hours fees are typically higher. If you have pet insurance, ask about the claim process; some owners also use payment-plan options (e.g. VetPay, Afterpay) or gap-claiming services (e.g. GapOnly), but availability varies—check with the clinic.
Most Australian vet clinics commonly accept EFTPOS, Visa/Mastercard and tap-and-go (Apple Pay/Google Pay), and some may support pet-insurance gap claims or payment plans—call ahead to confirm what this clinic accepts and when payment is due.
Yes, the clinic provides emergency and after-hours support, including surgery and stabilisation—call first for instructions and availability, as after-hours fees are usually higher.
Yes, street parking is typically available near the clinic on Lister Street and surrounding roads—check local signage as conditions can change. No nearby paid car parks were identified.
The clinic lists emergency and after-hours surgery, tick paralysis treatment, cardiac and respiratory stabilisation, compassionate end-of-life care and euthanasia, grooming for senior dogs, and rapid diagnosis and acute care.
The clinic is rated 4.4 out of 5 from 43 reviews, with owners praising the caring, friendly and professional team, thorough exams, clear advice, strong outcomes in urgent cases (including after-hours help), prompt assistance for travellers and a clean facility. Some feedback raised concerns about upfront payment requirements (including in emergencies or euthanasia), a billing error with overdue notices, an unreturned call over Christmas, and one comment about how difficult news was communicated.
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Last updated: 30 June 2026