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All of the above are anonymous, voluntary owner reports for reference only. They do not represent the clinic's official position; we still suggest confirming with the clinic before visiting.
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Owner Review Summary
Distilled from Google reviews — see what pet owners actually say
👍What Pet Owners Praised
Owners consistently praised the caring, compassionate approach from reception through to the vets, with multiple mentions of thoughtful touches like condolence cards and supportive end‑of‑life care, including home visits. Many reported prompt help in urgent situations and minimal waiting times, and several travellers or new clients said they were fitted in quickly. There are repeated accounts of successful treatments for acute issues such as pancreatitis, spider and plant toxin cases, and general follow‑up that kept owners well informed. Long‑term locals highlighted years of reliable care and said they wouldn’t go anywhere else.
💬Common Feedback & Suggestions
A minority of reviews raise serious concerns, including perceived rudeness or poor communication, administrative mix‑ups, and notes discrepancies. Pricing attracts frequent criticism, with some calling fees excessive, objecting to recurring script charges, or feeling pushed toward add‑ons, though a few noted the care was worth the cost or cheaper than elsewhere. A couple of reviewers felt their clinical concerns weren’t listened to or that procedures (like nail trims) were handled poorly. There were also frustrations about policies around accepting lost/stray animals and the stress caused by record‑transfer issues.
🏥Clinic Specialties
- End-of-life care and home euthanasia
- Emergency treatment for toxins, bites and poisoning
- Hospitalisation for acute illness (e.g. pancreatitis on IV fluids)
- Poultry and farm animal care (chickens and cows)
- Rapid triage and same-day appointments for urgent cases
🏷️Keywords
Overall Ratings
🐾Tips for Pet Owners
- Ask for a written estimate and clarification of consult and prescription fees upfront, especially for repeat medications.
- If you have a specific concern (e.g. snakebite or toxin exposure), clearly state it and request targeted tests or monitoring.
- For urgent issues, call ahead—reviews suggest they can often triage and fit you in quickly.
- Confirm clinic policies regarding found/stray animals and after-hours availability before an emergency arises.
- Request copies of clinical notes and confirm details after visits to avoid any misunderstandings.
Other areas this clinic treats
Common conditions in each area
Conditions commonly treated here
Note: this content is for general reference only — it is not a diagnosis.
5-Fluorouracil (5-FU) Toxicosis
Abscessation
Acetaminophen (APAP) Toxicosis
Actinomycosis and Nocardia
Acute Abdomen
Acute Diarrhea
Contact
Opening Hours
| Mon | Tue | Wed | Thu | Fri | Sat | Sun | |
|---|---|---|---|---|---|---|---|
| 09:00〜11:00 | |||||||
| 09:00〜18:00 |
Hours notice
Actual hours may change on public holidays or unexpected situations. Please call ahead to confirm before visiting.
Frequently Asked Questions
Here are the questions pet owners ask most often — tap a question to read the full answer. For other concerns, please consult a licensed veterinarian.
Sarina Veterinary Surgery is at 83 Broad Street, Sarina QLD 4737. There isn’t a train/metro/light-rail station within easy walking distance, so driving is usually best; street parking is typically available on Broad Street and nearby side streets (check local signage). If you’re using public transport, check Google Maps for the nearest bus route and timings.
They’re open Monday to Friday 9:00 AM – 6:00 PM and Saturday 9:00 – 11:00 AM, and closed on Sunday. Hours can change on public holidays, so call ahead to confirm.
You can call the clinic on (07) 4956 1897. For more information, visit their website: http://www.sarinavet.com.au/?utm_source=google&utm_medium=organic&utm_campaign=gmb
Book by calling the clinic; for urgent issues, call ahead so they can triage and try to fit you in quickly. You can also visit their website to check current information and booking options.
Veterinary fees in Australia aren’t government‑regulated and vary by clinic and case, so call the clinic for a current consult quote and ask for an itemised written estimate for any procedures. If you need care outside normal hours, be aware after‑hours fees are typically higher. Medicare doesn’t cover pets; consider pet insurance, and if needed ask about payment‑plan options (availability varies by clinic).
Most Australian vet clinics commonly accept EFTPOS, Visa/Mastercard and tap‑and‑go (Apple Pay/Google Pay), and some support pet‑insurance gap claims or payment plans; please call ahead to confirm what this clinic accepts.
They provide rapid triage and emergency treatment for toxins, bites and poisoning during opening hours, and reviewers note they often fit urgent cases in the same day. After‑hours availability isn’t listed, so call ahead to ask about their arrangements; if they’re closed, use Google Maps to find the nearest 24/7 emergency vet.
Noted services include end‑of‑life care with home euthanasia, emergency treatment for toxins/bites/poisoning, hospitalisation for acute illness (e.g. pancreatitis on IV fluids), poultry and farm animal care (chickens and cows), and rapid triage with same‑day appointments for urgent cases.
Pet owners rate the clinic 4.4 out of 5 from 107 reviews, praising compassionate care, supportive end‑of‑life assistance (including home euthanasia), prompt help in urgent situations and minimal wait times. Some feedback mentions pricing concerns, communication or admin mix‑ups, so it’s wise to request written estimates, clarify notes, and confirm policies upfront.
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