188 reviews
20 Leichhardt Street, Bowen QLD 4805
#compassionateCare#gentleWithNervousPets#clearCommunication+13
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Owner Review Summary
Distilled from Google reviews — see what pet owners actually say
👍What Pet Owners Praised
Owners consistently praised the caring, professional team and the way vets and nurses take time to explain treatments and offer clear advice. Many mention excellent outcomes from surgeries (including complex orthopaedics and toe amputation), life‑saving care in emergencies, and gentle handling of even difficult pets. Travellers and locals alike appreciated how the clinic fits people in, offers home or farm visits, and provides fair pricing with occasional generous gestures and rescue‑rate support.
💬Common Feedback & Suggestions
Reviews are overwhelmingly positive, with a few concerns noted. One owner felt the handling and muzzling approach escalated their small dog’s stress, and another was upset by unclear, time‑based dental pricing and abrupt communication. A serious complaint alleged a lack of overnight monitoring after major trauma, raising expectations to discuss after‑hours care plans up front. Aside from these points, most commenters reported smooth experiences and strong trust in the team.
🏥Clinic Specialties
- Orthopaedic and soft‑tissue surgery
- Dentistry and dental extractions
- Mobile home and farm visits
- Vaccinations and parasite prevention
- Equine and large‑animal care
- Emergency care and end‑of‑life support
🏷️Keywords
#compassionateCare#friendlyStaff#clearCommunication#surgeryExpertise#lifeSavingCare#mobileService#homeVisits#equineCare#affordablePricing#rescueAnimalSupport#greatForTravellers#emergencyCare#endOfLifeSupport#longTermClients#priceTransparencyIssues#handlingConcerns
Overall Ratings
🐾Tips for Pet Owners
- If costs matter, ask for a written estimate and confirm whether fees are time‑based or per procedure to avoid surprises.
- Discuss after‑hours and overnight monitoring arrangements in advance if your pet may need hospitalisation.
- If your pet uses a particular muzzle or calming aid, bring it along and let staff know to help reduce stress during handling.
- Travelling through the area? Call ahead—reviewers say the clinic is accommodating and can often fit you in promptly.
- Ask about mobile/home or farm visits if getting to the clinic is difficult, and enquire about rescue rates if applicable.
Other areas this clinic treats
Common conditions in each area
Conditions commonly treated here
Note: this content is for general reference only — it is not a diagnosis.
Abortion, Spontaneous (Early Pregnancy Loss)-Cats
Abortion, Spontaneous (Early Pregnancy Loss)-Dogs
Abortion, Termination of Pregnancy
Breeding, Timing
Cryptorchidism
Eclampsia
Contact
Opening Hours
| Mon | Tue | Wed | Thu | Fri | Sat | Sun | |
|---|---|---|---|---|---|---|---|
| 08:00〜17:00 | |||||||
| 09:00〜11:00 |
⚠️
Hours notice
Actual hours may change on public holidays or unexpected situations. Please call ahead to confirm before visiting.
Frequently Asked Questions
Here are the questions pet owners ask most often — tap a question to read the full answer. For other concerns, please consult a licensed veterinarian.
Bowen Veterinary Clinic is at 156 Richmond Road, Bowen QLD 4805 in the suburb of Bowen. There isn’t a train, metro or light‑rail station within easy walking distance, so driving is usually the simplest option. Street parking is typically available on Richmond Road and nearby streets—check local signage. Alternatively, use Google Maps to plan the nearest bus route and walking directions.
Bowen Veterinary Clinic is open Monday to Friday 8:00am–5:00pm and Saturday 9:00–11:00am; it’s closed on Sundays. Hours may change on public holidays, so check before visiting.
Call (07) 4786 4864. You can also visit their online portal for information or account access: https://bowenvetsurgery.apse2.ezyvet.com/external/portal/main/login?id=1&fbclid=IwZXh0bgNhZW0CMTEAAR7UbrDYhY_Uzrvxtgllkm0JAsNoMW2NhkmeWTB8kLfflgzA79uN-zeMFE6tJQ_aem_kkK8A_rn5VIWVM_C5NBkLQ
You can book online via their portal: https://bowenvetsurgery.apse2.ezyvet.com/external/portal/main/login?id=1&fbclid=IwZXh0bgNhZW0CMTEAAR7UbrDYhY_Uzrvxtgllkm0JAsNoMW2NhkmeWTB8kLfflgzA79uN-zeMFE6tJQ_aem_kkK8A_rn5VIWVM_C5NBkLQ, or call the clinic to arrange a time. For urgent or emergency cases, call ahead so the team can advise you and prepare.
Consultation fees in Australia vary by clinic and aren’t government‑regulated, and Medicare doesn’t cover pets. For the most accurate price, call the clinic for a current quote and ask for an itemised written estimate for any procedures. If after‑hours care is needed, fees are typically higher. If you have pet insurance or are considering payment‑plan options (e.g. VetPay, Afterpay, GapOnly), ask how claims or payments can be handled.
Australian vet clinics commonly accept EFTPOS, Visa/Mastercard and tap‑and‑go (Apple Pay/Google Pay); some also offer pet‑insurance gap claims or payment plans. Please call ahead to confirm what this clinic accepts on the day.
Yes—reviews indicate they provide emergency care and end‑of‑life support; call ahead to confirm after‑hours availability and what to do on arrival. If hospitalisation is likely, discuss whether overnight monitoring is available and the costs involved, as after‑hours fees are usually higher.
Yes—street parking is typically available near the clinic on Richmond Road and surrounding streets; please check local signage and time limits.
According to reviews, services include orthopaedic and soft‑tissue surgery, dentistry and dental extractions, vaccinations and parasite prevention, mobile home and farm visits, equine and large‑animal care, emergency care and end‑of‑life support.
Pet owners rate the clinic 4.7 out of 5 (78 reviews), praising the caring, professional team, clear explanations, and excellent surgical outcomes—even for complex orthopaedics. Many also mention fair pricing, the ability to fit in travellers, and gentle handling. A few comments raised concerns about handling/muzzling for a nervous dog, unclear time‑based dental pricing and abrupt communication, plus expectations around overnight monitoring—so it’s wise to discuss handling preferences, pricing structure and after‑hours plans upfront.
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Last updated: 30 June 2026