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All of the above are anonymous, voluntary owner reports for reference only. They do not represent the clinic's official position; we still suggest confirming with the clinic before visiting.
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Owner Review Summary
Distilled from Google reviews — see what pet owners actually say
👍What Pet Owners Praised
Owners consistently praised the compassionate, communicative team who keep them informed, follow up by phone, and make pets comfortable, even offering quiet spaces and personal touches. Many highlighted rapid, skilled care in emergencies and strong clinical outcomes, including snakebite survival, swift pancreatitis diagnosis, and successful fracture repairs. Reviewers also noted punctual, well‑organised appointments and easy interactions with staff. Fair, transparent pricing was mentioned frequently and favourably.
💬Common Feedback & Suggestions
Reviews are overwhelmingly positive with virtually no recurring complaints. Only a few comments touched on facilities and wait times, and those were favourable (clean clinic, easy parking, on-time). Pricing feedback was uniformly positive, citing reasonable fees and clear estimates. Overall, there were no common concerns raised in the comments provided.
🏥Clinic Specialties
- Emergency and after-hours care
- Orthopaedic fracture repair and surgery
- Snakebite and cane toad toxicity treatment
- Internal medicine and diagnostics (e.g. pancreatitis)
- Equine and farm animal on-site care
- Compassionate euthanasia and end-of-life support
🏷️Keywords
Overall Ratings
🐾Tips for Pet Owners
- For emergencies or after-hours issues, call ahead—reviewers report prompt phone responses and rapid meet-ups at the clinic.
- If your pet may be admitted, bring a familiar bed or blanket; staff are happy to make them comfortable with items from home.
- Ask for an upfront estimate and treatment plan—owners praised the clear, reasonable pricing and transparency.
- If you have horses or livestock, enquire about on-site visits to your agistment or property.
- Travelling from Mackay or further afield? Allow extra drive time; parking at the clinic is straightforward once you arrive.
Other areas this clinic treats
Common conditions in each area
Conditions commonly treated here
Note: this content is for general reference only — it is not a diagnosis.
Abortion, Spontaneous (Early Pregnancy Loss)-Cats
Abortion, Spontaneous (Early Pregnancy Loss)-Dogs
Abortion, Termination of Pregnancy
Breeding, Timing
Cryptorchidism
Eclampsia
Contact
Opening Hours
| Mon | Tue | Wed | Thu | Fri | Sat | Sun | |
|---|---|---|---|---|---|---|---|
| 08:00〜12:00 | |||||||
| 08:00〜18:00 |
Hours notice
Actual hours may change on public holidays or unexpected situations. Please call ahead to confirm before visiting.
Frequently Asked Questions
Here are the questions pet owners ask most often — tap a question to read the full answer. For other concerns, please consult a licensed veterinarian.
Valley Veterinary Surgery - Marian is at 3 Hadley Street, Marian QLD 4753. Most people drive, as there isn’t a train or light‑rail station within easy walking distance; check Google Maps for the nearest bus route. Street parking is typically available near the clinic—please check local signage.
Valley Veterinary Surgery - Marian is open Monday to Friday 8:00 am – 6:00 pm, and Saturday 8:00 am – 12:00 pm; it’s closed on Sundays.
You can call the clinic on (07) 4914 2404 or visit their website at http://www.valleyvet.com.au/ for more information. If it’s an emergency or after-hours, please call before heading in.
To book, call the clinic or visit the website to enquire about available appointment times. For urgent or after‑hours cases, please call ahead so the team can prepare.
Veterinary fees in Australia aren’t government‑regulated and can vary by clinic and by the type of care your pet needs, and Medicare does not cover pets. For the most up‑to‑date consultation fee, call the clinic and ask for a current quote, and request an itemised written estimate for any procedure or hospitalisation. If you need after‑hours or emergency care, be aware that fees are typically higher. Pet insurance and payment‑plan options exist in Australia; check your policy and ask the clinic what they can support.
Most Australian vet clinics commonly accept EFTPOS, Visa/Mastercard and tap‑and‑go (Apple Pay/Google Pay), and some also support on‑the‑spot pet‑insurance gap claims or payment plans; please call ahead to confirm what this clinic currently accepts.
Yes—this clinic provides emergency and after‑hours care. For urgent situations, please call ahead so the team can advise you and be ready; note that after‑hours fees are usually higher.
Yes—street parking is typically available around the clinic on Hadley Street and nearby streets; please check local signage before leaving your car.
The clinic’s noted services include emergency and after‑hours care, orthopaedic fracture repair and surgery, snakebite and cane toad toxicity treatment, internal medicine and diagnostics (e.g. pancreatitis), equine and farm animal on‑site care, and compassionate euthanasia and end‑of‑life support.
The clinic is rated 5.0 out of 5 from 74 reviews, with owners praising the compassionate, communicative team, follow‑up calls, calm handling of pets, and rapid, skilled emergency care (including snakebite cases), as well as punctual appointments, clean facilities, easy parking, and fair, transparent pricing.
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