172 reviews
23 Marian Street, Miles QLD 4415
#compassionateCare#friendlyStaff#knowledgeableVets+15
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Owner Review Summary
Distilled from Google reviews — see what pet owners actually say
👍What Pet Owners Praised
Owners consistently praised the friendly, caring team and the vets’ clear communication and professionalism. Many highlighted prompt, efficient help (including being squeezed in at short notice while travelling) and knowledgeable care for both pets and livestock. Reviews often mention good follow-up and updates during recovery, and several noted reasonable pricing and value. A large number of reviewers said they would recommend and return.
💬Common Feedback & Suggestions
Concerns centred on access and communication: a few reviewers reported phones not being answered during urgent situations and mixed experiences with after-hours responsiveness. Some felt administration could be better, and there were complaints about payment policies, perceived medication mark-ups, and one report of a traumatic end-of-life experience. A couple of comments mentioned long waits or poor results for grooming, and the clinic’s location was described as a little hard to find or out of the way. Overall, feedback is mostly positive with these recurring but less frequent issues noted.
🏥Clinic Specialties
- Desexing and routine soft-tissue surgery
- Snake-bite treatment and critical care
- Livestock and large animal veterinary services
- Grooming and nail trims
- Diabetes and chronic disease management
- Microchipping and registration assistance
🏷️Keywords
#friendlyStaff#compassionateCare#knowledgeableVets#promptAppointments#goodForTravellers#largeAnimalCare#snakebiteTreatment#reasonablePricing#paymentPolicyConcerns#phoneResponsivenessIssues#adminIssues#outOfTheWayLocation#afterHoursMixed#groomingServices#followUpUpdates
Overall Ratings
🐾Tips for Pet Owners
- For urgent needs, call ahead early; if you struggle to get through by phone, consider presenting in person during opening hours or have an alternate emergency contact handy.
- Book grooming in advance and allow extra time, as one reviewer reported a lengthy wait and mixed results.
- Ask for quotes and medication prices upfront and discuss payment options if needed to avoid surprises.
- If you’re travelling or on short notice, mention it—several reviewers were squeezed in quickly.
- The clinic is a little out of town; check directions and plan the drive so you arrive a bit early.
Other areas this clinic treats
Common conditions in each area
Conditions commonly treated here
Note: this content is for general reference only — it is not a diagnosis.
Abortion, Spontaneous (Early Pregnancy Loss)-Cats
Abortion, Spontaneous (Early Pregnancy Loss)-Dogs
Abortion, Termination of Pregnancy
Breeding, Timing
Cryptorchidism
Eclampsia
Contact
Opening Hours
| Mon | Tue | Wed | Thu | Fri | Sat | Sun | |
|---|---|---|---|---|---|---|---|
| 08:00〜16:00 |
⚠️
Hours notice
Actual hours may change on public holidays or unexpected situations. Please call ahead to confirm before visiting.
Frequently Asked Questions
Here are the questions pet owners ask most often — tap a question to read the full answer. For other concerns, please consult a licensed veterinarian.
The clinic is at 204 Gormleys Road, Chinchilla QLD 4413, a little out of town, so most people drive. There’s no nearby train, so use Google Maps to plan a driving route or find the closest bus option. Street parking is typically available near the clinic—check local signage.
They’re open Monday to Friday, 8:00 AM – 4:00 PM, and closed on Saturdays and Sundays. Hours may differ on public holidays, so call ahead to confirm.
Call (07) 4662 7637 or visit http://www.chinchillavet.com.au/ for information and updates.
The simplest way is to call during opening hours to book. If you’re travelling or on short notice, mention it when you call as reviewers report they’ve been accommodated promptly when possible.
Veterinary fees in Australia aren’t government-regulated and vary by clinic and case, and Medicare does not cover pets. Call the clinic for a current consultation quote, and request an itemised written estimate for any procedures or treatment. If after-hours care is available, be aware those fees are typically higher. Consider whether pet insurance or third‑party payment options may help with costs.
Australian vet clinics commonly accept EFTPOS, Visa/Mastercard and tap-and-go (Apple Pay/Google Pay), and some may support pet-insurance gap claims or payment plans. As policies vary by clinic, call ahead to confirm what’s available before your visit.
The team manages urgent issues like snake-bite treatment and critical care during business hours; reviews mention mixed experiences with after-hours responsiveness, so call to enquire about their current after-hours arrangements and have an alternative emergency contact in mind.
Yes—street parking is typically available around 204 Gormleys Road. There’s no listed paid car park nearby, so plan a little extra time and check signage for any local restrictions.
Services noted include desexing and routine soft‑tissue surgery, snake‑bite treatment and critical care, livestock and large‑animal veterinary services, grooming and nail trims, diabetes and chronic disease management, and microchipping with registration assistance.
It’s well regarded with a 4.6/5.0 rating from 172 reviews, praising the friendly, caring team, clear communication, prompt help (even for travellers), knowledgeable care for pets and livestock, good follow‑up, and reasonable pricing. Some feedback notes phone responsiveness issues during urgent times, mixed after‑hours experiences, admin/payment policy concerns including medication mark‑ups, a reported difficult end‑of‑life experience, occasional long waits or mixed grooming results, and the location being a bit out of the way.
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Last updated: 30 June 2026