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All of the above are anonymous, voluntary owner reports for reference only. They do not represent the clinic's official position; we still suggest confirming with the clinic before visiting.
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Owner Review Summary
Distilled from Google reviews — see what pet owners actually say
👍What Pet Owners Praised
Owners frequently praised the excellent care, with several saying the vet goes above and beyond and provides thorough, professional, ongoing support. Reviewers highlighted trust built over many years and across species (from cats to horses), along with friendly service, reasonable prices, and a pleasant, beautiful property that pets enjoy visiting.
💬Common Feedback & Suggestions
A small number of reviewers reported customer service concerns, including a rude phone interaction during a sensitive end‑of‑life discussion and feeling judged due to personal circumstances, as well as poor rapport with a dog (no treats or pats). Aside from these experiences, feedback was largely positive, with only light mention of convenience (notably suitable opening times) and no consistent complaints about facilities or costs.
🏥Clinic Specialties
- Canine and feline general medicine
- Equine care
- Ongoing management of complex canine cases
- General pet health and wellness
🏷️Keywords
Overall Ratings
🐾Tips for Pet Owners
- Book ahead and confirm opening times; reviewers note the hours are appropriate but specific availability isn’t widely discussed.
- If your pet is reactive or anxious, let the team know in advance and consider bringing favourite treats to help build rapport during the visit.
- For sensitive matters (e.g., end‑of‑life discussions), consider requesting an in‑person consult or a preferred staff member given one report of curt phone manner.
- If you’re seeking care for horses, confirm equine appointment availability and any on‑site requirements when booking.
- Allow a little extra time for the drive, as the clinic is on a property that pets often enjoy visiting.
Other areas this clinic treats
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Conditions commonly treated here
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Contact
Opening Hours
| Mon | Tue | Wed | Thu | Fri | Sat | Sun | |
|---|---|---|---|---|---|---|---|
| 08:30〜11:00 | |||||||
| 09:00〜17:30 |
Hours notice
Actual hours may change on public holidays or unexpected situations. Please call ahead to confirm before visiting.
Frequently Asked Questions
Here are the questions pet owners ask most often — tap a question to read the full answer. For other concerns, please consult a licensed veterinarian.
Baker Veterinary Services is located in Serpentine, WA 6125. As there’s no train or light‑rail station within easy walking distance, driving is usually the best option. Street parking is typically available nearby—check local signage. If you prefer public transport, use Google Maps to find the nearest bus route and stops for your trip.
They’re open Monday to Friday 9:00 am–5:30 pm and Saturday 8:30 am–11:00 am; closed on Sundays. Hours can change on public holidays—call ahead to confirm before you travel.
You can call the clinic on 0407 774 595 or visit their website at http://www.silversonvet.com.au/ for more information.
The simplest way is to call the clinic to book; you can also check their website for any online enquiry or booking options. If you’re arranging equine care, confirm availability and any on‑site requirements when you book.
Veterinary fees in Australia aren’t regulated and vary by clinic and the type of care your pet needs, and Medicare does not cover pets. For an up‑to‑date consultation quote at this clinic, please call directly, and ask for an itemised written estimate for any procedures or treatment plans. If you have pet insurance, check your policy for coverage, and note that some clinics offer payment‑plan options or gap claims—ask what’s available when you enquire.
Australian vet clinics commonly accept EFTPOS, Visa/Mastercard and tap‑and‑go (Apple Pay/Google Pay); some also support pet‑insurance gap claims or payment plans. Please call ahead to confirm what’s available at this clinic.
Yes—street parking is typically available in Serpentine near the clinic; please check local signage and allow a few extra minutes to find a suitable spot.
The clinic focuses on canine and feline general medicine, equine care, ongoing management of complex canine cases, and general pet health and wellness.
Pet owners rate the clinic 4.0 out of 5.0 (12 reviews), praising excellent, thorough care across species (from cats to horses), friendly service, reasonable prices and a pleasant property. A few noted customer‑service concerns such as a curt phone interaction and rapport with a reactive dog, but overall feedback is strongly positive.
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