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All of the above are anonymous, voluntary owner reports for reference only. They do not represent the clinic's official position; we still suggest confirming with the clinic before visiting.
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Owner Review Summary
Distilled from Google reviews — see what pet owners actually say
👍What Pet Owners Praised
Reviewers consistently praised the compassionate, person-centred care and the genuinely kind, respectful attitude of both management and frontline staff. Families highlight excellent attentiveness to residents’ needs, reliable medication management (including preparing meds for outings), and smooth transitions into care. Many also noted a homely feel, spotless cleanliness, and engaging activities that help residents feel safe and settled, with supportive guidance even at end-of-life.
💬Common Feedback & Suggestions
The reviews are overwhelmingly positive with no recurring concerns or complaints. Pricing and practical access details (e.g., booking or visiting logistics) aren’t discussed, so prospective families may want to confirm those directly. Beyond that, comments focus on strong praise rather than areas for improvement.
🏥Clinic Specialties
- Person-centred aged care and daily living support
- Medication management and preparation for outings
- Transition and admission support for new residents
- Palliative and end-of-life family support
- Activities and social engagement for residents
🏷️Keywords
Overall Ratings
🐾Tips for Pet Owners
- If you plan to take a resident out, let staff know in advance so they can have the resident ready and medications prepared.
- For new admissions, share personal routines and preferences early to support a smooth, person-centred transition.
- Visit regularly and ask about the activities program to help match interests and encourage engagement.
- During sensitive times, such as end-of-life, reach out to the team for guidance and support—they are described as highly compassionate and present.
- Confirm fees and any visiting or booking processes directly with the facility, as these details weren’t covered in reviews.
Contact
Opening Hours
| Mon | Tue | Wed | Thu | Fri | Sat | Sun | |
|---|---|---|---|---|---|---|---|
| 09:00〜20:00 |
Hours notice
Actual hours may change on public holidays or unexpected situations. Please call ahead to confirm before visiting.
Frequently Asked Questions
Here are the questions pet owners ask most often — tap a question to read the full answer. For other concerns, please consult a licensed veterinarian.
Belinda Jane Werndly (HCP) is located in Carlisle, WA 6101, Perth. There isn’t a train/metro/light-rail station within an easy walk, so driving is often simplest; street parking is typically available nearby—please check local signage. Alternatively, use Google Maps to find the nearest bus route and walking directions.
The clinic is open 9:00 am to 8:00 pm, seven days a week (Monday to Sunday).
You can contact Belinda Jane Werndly (HCP) on (08) 9361 8969. You can also visit the website for more information: https://residential-care.mercyhealth.com.au/homes/mercy-place-lathlain/?utm_source=google&utm_medium=organic&utm_campaign=Google+My+Business&utm_content=Mercy+Place+Lathlain+-+Carlisle&utm_term=plcid_7682342468103557875
To book, please call the clinic or enquire via the website; the team can advise available times and any information to bring for your pet.
Veterinary fees in Australia aren’t regulated and vary by clinic and the care your pet needs, so please call for a current consultation quote. Medicare does not cover pets. For any procedures or tests, ask for an itemised written estimate. If you ever need emergency or after‑hours care, be aware fees are typically higher. Pet insurance may help with eligible costs, and some clinics offer gap claims or payment plans (e.g. GapOnly, VetPay, Afterpay), so ask what options are available.
Most Australian vet clinics commonly accept EFTPOS, Visa/Mastercard and tap‑and‑go (Apple Pay/Google Pay); some also support pet‑insurance gap claims or payment plans. Please call ahead to confirm what this clinic accepts.
Yes—street parking is typically available in Carlisle near the clinic; be sure to check local parking signs as no nearby paid car parks were identified.
Reviewers rate it 5.0 out of 5.0 (22 reviews), highlighting compassionate, person‑centred care, respectful and attentive staff, reliable medication management, spotless cleanliness and supportive guidance during sensitive times. Pricing and booking logistics weren’t commonly discussed, so consider confirming those details directly.
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