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All of the above are anonymous, voluntary owner reports for reference only. They do not represent the clinic's official position; we still suggest confirming with the clinic before visiting.
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Owner Review Summary
Distilled from Google reviews — see what pet owners actually say
👍What Pet Owners Praised
Owners consistently praised the team’s kindness, empathy and clear communication, often noting honest advice without upselling and patient, gentle handling. Many cited excellent clinical outcomes across routine care and complex cases, including successful surgeries, thorough diagnostics and long‑term management of chronic issues. Reviewers also highlighted staff going above and beyond in emergencies and end‑of‑life care, and their exceptional way with anxious pets.
💬Common Feedback & Suggestions
Reviews are overwhelmingly positive. A small number of owners reported concerns about misleading estimates, treatment plans changing without clear explanation, or feeling pushed toward unnecessary tests or costly procedures. One reviewer also wished for more weekend availability. Aside from these isolated points, most feedback was glowing.
🏥Clinic Specialties
- Orthopaedic knee surgery
- Dentistry and dental procedures
- Oncology, tumour removals and palliative care
- Behavioural and low-stress handling for anxious pets
- Acupuncture and integrative therapies
- In-house diagnostics and scans
🏷️Keywords
Overall Ratings
🐾Tips for Pet Owners
- Book online early if you need a same‑day appointment and watch for their reminder messages.
- If your pet is anxious, ask about rear parking and back‑door entry and request low‑stress handling; bringing favourite treats can help.
- Request an itemised estimate and a clear treatment plan, and ask questions about any changes so there are no surprises.
- New owners can ask about puppy school and pet first‑aid sessions run at the clinic.
- Weekends may be limited, so plan routine visits for weekdays or Saturdays; for urgent issues, call ahead as the team has squeezed patients in near closing time.
Other areas this clinic treats
Common conditions in each area
Conditions commonly treated here
Note: this content is for general reference only — it is not a diagnosis.
Abortion, Spontaneous (Early Pregnancy Loss)-Cats
Abortion, Spontaneous (Early Pregnancy Loss)-Dogs
Abortion, Termination of Pregnancy
Breeding, Timing
Cryptorchidism
Eclampsia
Contact
Opening Hours
| Mon | Tue | Wed | Thu | Fri | Sat | Sun | |
|---|---|---|---|---|---|---|---|
| 08:00〜18:00 | |||||||
| 09:00〜13:00 |
Hours notice
Actual hours may change on public holidays or unexpected situations. Please call ahead to confirm before visiting.
Frequently Asked Questions
Here are the questions pet owners ask most often — tap a question to read the full answer. For other concerns, please consult a licensed veterinarian.
Export Vet Services & VetEx Pty Ltd is in East Fremantle, WA 6158. As there isn’t a train, metro or light-rail station within easy walking distance, driving is usually best; street parking is typically available in East Fremantle, but please check local signage. If you’re using public transport, check Google Maps for the nearest bus route and connections.
They’re open Monday to Friday 8:00 am–6:00 pm and Saturday 9:00 am–1:00 pm.
You can call (08) 9339 7000 or visit http://www.thevetconnection.com.au/ for more information.
You can book online via their website or call to arrange a time. For same‑day slots, book early if you can, and keep an eye out for their reminder texts once your booking is confirmed.
Veterinary fees in Australia aren’t regulated and vary by clinic and case, so the best way to know current consultation pricing is to call the clinic for a quote. If your pet needs a procedure, ask for an itemised written estimate so you understand each cost. Pet insurance may help with eligible claims, and some clinics offer payment‑plan options—ask what’s available when you call.
Australian vet clinics commonly accept EFTPOS, Visa/Mastercard and tap‑and‑go (Apple Pay/Google Pay), and some support pet‑insurance gap claims or payment plans; please call ahead to confirm what this clinic currently accepts.
Reviews mention the team going above and beyond in emergencies and fitting in urgent cases near closing time, but there’s no published after‑hours service—please call to enquire about same‑day urgent availability during business hours.
Yes—street parking is typically available in East Fremantle; check local signage for time limits. If your pet is anxious, you can ask the clinic about rear parking and a back‑door entry to keep things low‑stress.
Available services highlighted include orthopaedic knee surgery, dentistry and dental procedures, oncology (tumour removals and palliative care), behavioural support with low‑stress handling for anxious pets, acupuncture and integrative therapies, plus in‑house diagnostics and scans.
Pet owners rate the clinic 4.9/5 (107 reviews), praising kindness, empathy, clear communication and excellent outcomes across routine and complex cases. Satisfaction scores are strong for service attitude (97%), recommendability (96%), medical expertise (92%), cleanliness (92%) and convenience (90%), with many noting honest advice without upselling and great support in emergencies and end‑of‑life care. A few reviews mention confusion about changing treatment plans, estimates, or wishing for more weekend availability.
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