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Owner Review Summary
Distilled from Google reviews — see what pet owners actually say
👍What Pet Owners Praised
Owners consistently praised the vets and nurses for being exceptionally caring, gentle and thorough, with many noting how well anxious pets were handled and how clearly everything was explained. Numerous reviews describe successful outcomes from surgeries, vaccinations and urgent care, including same-day interventions and smooth desexing recoveries. People also highlighted friendly reception staff, easy bookings (often same day), a clean clinic, and good value compared with other practices, with some appreciating direct pet insurance claims.
💬Common Feedback & Suggestions
Reviews are overwhelmingly positive, though a few concerns were raised. Some owners reported higher-than-expected or duplicate costs (especially around weekends or after being referred on), and there were isolated complaints about miscommunication on prices and a cone charge. A small number questioned treatment or surgical outcomes, including one claim of misdiagnosis, one issue with stitches, and one report of expired treats for sale; one person also found the service brusque. A couple of reviewers noted that the friendly office cat can unsettle reactive dogs.
🏥Clinic Specialties
- Emergency and same-day surgery
- Desexing and soft-tissue surgery
- Dentistry and dental cleaning
- Chronic illness management
- End-of-life and euthanasia care
- Care for rabbits and chickens
🏷️Keywords
Overall Ratings
🐾Tips for Pet Owners
- Book online or call ahead—same-day appointments are often available for routine checks or urgent needs.
- If your pet is anxious or reactive (especially to cats), mention it on arrival; they’re patient and can adjust handling or use mild sedation if needed.
- Ask for an itemised estimate upfront and confirm any weekend or after-hours surcharges to avoid bill surprises.
- If you have pet insurance, ask about direct claims to reduce out-of-pocket payments and paperwork.
- For true emergencies, phone first to confirm whether they can perform the required procedure or if referral to an emergency hospital is likely.
Other areas this clinic treats
Common conditions in each area
Conditions commonly treated here
Note: this content is for general reference only — it is not a diagnosis.
Abortion, Spontaneous (Early Pregnancy Loss)-Cats
Abortion, Spontaneous (Early Pregnancy Loss)-Dogs
Abortion, Termination of Pregnancy
Breeding, Timing
Cryptorchidism
Eclampsia
Contact
Opening Hours
| Mon | Tue | Wed | Thu | Fri | Sat | Sun | |
|---|---|---|---|---|---|---|---|
| 08:30〜18:30 | |||||||
| 09:00〜15:00 | |||||||
| 09:30〜12:30 |
Hours notice
Actual hours may change on public holidays or unexpected situations. Please call ahead to confirm before visiting.
Frequently Asked Questions
Here are the questions pet owners ask most often — tap a question to read the full answer. For other concerns, please consult a licensed veterinarian.
The clinic is in Aubin Grove, WA 6164, and the easiest way to get there is to drive as there isn’t a train/metro/light-rail station within easy walking distance. Street parking is typically available nearby—check local signage—and if you’re using public transport, use Google Maps to find the nearest bus route and stop.
They’re open Monday to Friday 8:30 am–6:30 pm, Saturday 9:00 am–3:00 pm, and Sunday 9:30 am–12:30 pm.
You can call (08) 6499 2242 or visit their website for more information: http://www.atwell-aubingrovevet.com.au/
You can book online via their website or call the clinic to arrange a time; same-day appointments are often available for routine checks or urgent needs.
Veterinary fees in Australia aren’t regulated and vary by clinic and case, and Medicare does not cover pets. For the most accurate, up-to-date consultation price, call the clinic and ask for a current quote, and request an itemised written estimate for any procedures. If your pet needs urgent or after-hours care, be aware fees are typically higher. If you have pet insurance, ask about how claims are handled, and note that some clinics offer payment-plan options—availability varies.
Most Australian vets commonly accept EFTPOS, Visa/Mastercard and tap-and-go (Apple Pay/Google Pay); some also support pet-insurance gap claims or payment plans. Please call ahead to confirm what this clinic accepts on the day.
They can handle urgent cases and same-day surgery during opening hours; for after-hours situations, call first to confirm availability, as you may be referred to an emergency hospital if needed. Note that after-hours fees are generally higher across Australia.
Yes—street parking is typically available in Aubin Grove near the clinic; just check local signs for any time limits or restrictions.
Available services include emergency and same-day surgery, desexing and soft-tissue surgery, dentistry and dental cleaning, chronic illness management, end-of-life and euthanasia care, and care for small pets such as rabbits and chickens.
Pet owners rate the clinic highly at 4.8/5.0 from 209 reviews, praising caring vets and nurses, gentle handling of anxious pets, clear communication, successful surgeries, easy same-day bookings, a clean facility and good value. A few noted bill surprises or miscommunications (especially around weekends or referrals), occasional concerns about outcomes, and that the friendly office cat may unsettle reactive dogs.
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