Innaloo Veterinary Hospital

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All of the above are anonymous, voluntary owner reports for reference only. They do not represent the clinic's official position; we still suggest confirming with the clinic before visiting.

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Owner Review Summary

Distilled from Google reviews — see what pet owners actually say

👍What Pet Owners Praised

Owners consistently praised the team for being caring, compassionate and friendly, with several noting gentle handling that kept pets calm, even during vaccinations and end‑of‑life moments. Many reported thorough exams, fast and efficient care, quick diagnoses and good outcomes, including smooth recoveries after dental work and other procedures. Long‑term clients highlighted trust built over years and appreciated clear communication and helpful reception staff. Pricing was often described as reasonable or affordable, with some noting upfront estimates and cost awareness.

💬Common Feedback & Suggestions

A minority of reviews mentioned rushed or not‑thorough consultations (especially for quick vaccination visits), and a few described an individual vet or nurse as rude, cold or uninterested. One case alleged a misdiagnosis by a nurse that led to an emergency visit, and another criticised admin staff giving clinical advice. Some clients also wanted better price transparency, citing difficulty obtaining quotes, extra charges and perceived upselling, and there was one complaint about poor treatment of an elderly customer at reception. Overall, feedback was strongly positive with these issues appearing infrequently.

🏥Clinic Specialties

  • Vaccinations and desexing
  • Dentistry and dental extractions
  • General surgery and lump removals
  • End-of-life and euthanasia support
  • Puppy training classes
  • Diagnostic workups and second opinions

🏷️Keywords

#compassionateCare#friendlyStaff#knowledgeableVets#gentleWithPets#thoroughExams#clearCommunication#affordablePricing#priceTransparencyConcerns#upsellingConcerns#quickAppointments#minimalWaitTimes#endOfLifeSupport#longTermClients#occasionalRudeInteractions#puppyClasses#dentalProcedures

Overall Ratings

🐾Tips for Pet Owners

  • If you need an urgent appointment, call early—several reviewers were seen quickly and noted minimal waiting.
  • Ask for an itemised estimate before procedures to avoid surprises; many praised clear quotes, while a few wanted better transparency.
  • If you have a preferred vet, request them when booking, as experiences varied with individual clinicians and nurses.
  • For vaccination visits, bring your pet’s history and ask for a full health check if the consult feels rushed.
  • Puppy owners can take advantage of their puppy classes and on‑site help with fittings (e.g., harnesses) to set up good early care.
📊 **Overall Ratings** - Medical Expertise: 85% satisfied - Service Attitude: 84% satisfied - Convenience: 100% satisfied - Pricing: 73% satisfied - Cleanliness: 100% satisfied - Recommendability: 80% satisfied 👍 **What Pet Owners Praised** Owners consistently praised the team for being caring, compassionate and friendly, with several noting gentle handling that kept pets calm, even during vaccinations and end‑of‑life moments. Many reported thorough exams, fast and efficient care, quick diagnoses and good outcomes, including smooth recoveries after dental work and other procedures. Long‑term clients highlighted trust built over years and appreciated clear communication and helpful reception staff. Pricing was often described as reasonable or affordable, with some noting upfront estimates and cost awareness. 💬 **Common Feedback & Suggestions** A minority of reviews mentioned rushed or not‑thorough consultations (especially for quick vaccination visits), and a few described an individual vet or nurse as rude, cold or uninterested. One case alleged a misdiagnosis by a nurse that led to an emergency visit, and another criticised admin staff giving clinical advice. Some clients also wanted better price transparency, citing difficulty obtaining quotes, extra charges and perceived upselling, and there was one complaint about poor treatment of an elderly customer at reception. Overall, feedback was strongly positive with these issues appearing infrequently. 🏥 **Clinic Specialties** - Vaccinations and desexing - Dentistry and dental extractions - General surgery and lump removals - End-of-life and euthanasia support - Puppy training classes - Diagnostic workups and second opinions 🏷️ **Tags** #compassionateCare #friendlyStaff #knowledgeableVets #gentleWithPets #thoroughExams #clearCommunication #affordablePricing #priceTransparencyConcerns #upsellingConcerns #quickAppointments #minimalWaitTimes #endOfLifeSupport #longTermClients #occasionalRudeInteractions #puppyClasses #dentalProcedures 🐾 **Tips for Pet Owners** - If you need an urgent appointment, call early—several reviewers were seen quickly and noted minimal waiting. - Ask for an itemised estimate before procedures to avoid surprises; many praised clear quotes, while a few wanted better transparency. - If you have a preferred vet, request them when booking, as experiences varied with individual clinicians and nurses. - For vaccination visits, bring your pet’s history and ask for a full health check if the consult feels rushed. - Puppy owners can take advantage of their puppy classes and on‑site help with fittings (e.g., harnesses) to set up good early care.

Other areas this clinic treats

Common conditions in each area

Conditions commonly treated here

Note: this content is for general reference only — it is not a diagnosis.

Abortion, Spontaneous (Early Pregnancy Loss)-Cats

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Abortion, Spontaneous (Early Pregnancy Loss)-Dogs

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Abortion, Termination of Pregnancy

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Breeding, Timing

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Cryptorchidism

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Contact

Clinic phone
(08) 9244 7707
Official website
totalvetcare.com.au/

Opening Hours

MonTueWedThuFriSatSun
08:00〜13:00
08:00〜18:30
⚠️

Hours notice

Actual hours may change on public holidays or unexpected situations. Please call ahead to confirm before visiting.

Map

Clinic Address

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Frequently Asked Questions

Here are the questions pet owners ask most often — tap a question to read the full answer. For other concerns, please consult a licensed veterinarian.

Innaloo Veterinary Hospital is in Osborne Park, WA 6017. There isn’t a train/metro/light-rail station within easy walking distance, so driving is usually the simplest option. Street parking is typically available nearby—check local signage and time limits—and you can also use Google Maps to plan a bus route if you prefer public transport.

The clinic is open Monday to Friday 8:00 am–6:30 pm and Saturday 8:00 am–1:00 pm, and closed on Sunday.

You can call Innaloo Veterinary Hospital on (08) 9244 7707. For more information, visit http://www.totalvetcare.com.au/.

To book, call the clinic during opening hours or visit their website for appointment information. If you have a preferred vet, request them when you book.

Consultation fees in Australia aren’t government-regulated and vary by clinic and by your pet’s needs, so call the clinic for a current quote. Medicare does not cover pets. For any procedure, ask for an itemised written estimate before going ahead, and if you have pet insurance check your policy; some Australian clinics offer gap claims or payment‑plan options—ask what’s available.

Australian vet clinics commonly accept EFTPOS, Visa/Mastercard and tap‑and‑go (Apple Pay/Google Pay), and some support pet‑insurance gap claims or payment plans; call ahead to confirm what this clinic accepts.

There’s no information provided about after‑hours or 24/7 emergency services at this clinic; their listed hours are Mon–Fri 8:00 am–6:30 pm and Sat 8:00 am–1:00 pm. For urgent care outside these times, call to confirm availability or search for a nearby 24/7 veterinary hospital.

Yes—street parking is typically available in Osborne Park near the clinic; check local signage and time limits. No nearby paid car park was identified.

Services noted for this clinic include vaccinations and desexing; dentistry and dental extractions; general surgery and lump removals; end‑of‑life and euthanasia support; puppy training classes; and diagnostic workups and second opinions.

Pet owners rate the clinic 4.5 out of 5 (97 reviews) and often praise caring, compassionate staff, gentle handling, thorough exams, efficient care and reasonable pricing. A minority mentioned rushed consults or a desire for clearer quotes and less upselling, but overall feedback is strongly positive.

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Last updated: 9 July 2026