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All of the above are anonymous, voluntary owner reports for reference only. They do not represent the clinic's official position; we still suggest confirming with the clinic before visiting.
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Owner Review Summary
Distilled from Google reviews — see what pet owners actually say
👍What Pet Owners Praised
Customers who had smooth experiences praised the friendly, helpful staff at pickup and noted quick service when collecting parcels. A few also highlighted easy access to the parcel lockers and said they’ve reliably collected bulky or missed-delivery items without long waits.
💬Common Feedback & Suggestions
Reviews frequently criticise the opening hours as impractical (no weekends and closing around 5pm) and sometimes inaccurate online, causing wasted trips. Many report drivers not knocking and simply leaving a card, forcing inconvenient collections even for paid or express deliveries; some also mentioned delays, misrouting, or being told to return the next day. Reaching a person by phone was a common frustration due to long holds and automated menus, and a number of comments called out rude or unmotivated service. Overall, the tone skews negative on convenience and communication, though a minority of reviewers report consistently smooth pickups.
🏥Clinic Specialties
- Parcel pick-up and collection
- Self-service parcel lockers
- Handling missed deliveries and hold-for-collection
- Bulky item collection
- Quick counter service
🏷️Keywords
Overall Ratings
🐾Tips for Pet Owners
- Double-check current opening hours (Google listings may be outdated) and plan to arrive well before the 5pm weekday closing; weekends may not be available.
- Bring photo ID and your collection card or the Australia Post app to speed up pickup.
- Consider redirecting parcels to a locker to avoid missed deliveries and after-hours collections.
- If tracking shows an attempted delivery, your item may not reach the collection point until the next business day (often after 10am), so plan your trip accordingly.
- Phone support can be hard to reach; it may be quicker to visit in person during open hours.
Contact
Opening Hours
| Mon | Tue | Wed | Thu | Fri | Sat | Sun | |
|---|---|---|---|---|---|---|---|
| 05:30〜17:00 |
Hours notice
Actual hours may change on public holidays or unexpected situations. Please call ahead to confirm before visiting.
Frequently Asked Questions
Here are the questions pet owners ask most often — tap a question to read the full answer. For other concerns, please consult a licensed veterinarian.
It’s located in Midland, WA 6056. No nearby train/metro/light-rail station was identified within easy walking distance, so driving is usually simplest. Street parking is typically available—check local signage for any limits. If you’re using public transport, use Google Maps to find the nearest bus route.
They are listed as Monday to Friday, 5:30am–5:00pm, with no weekend hours shown. Because hours can change and reviewers have noted inaccuracies online, consider calling ahead to confirm on the day.
You can contact the clinic by phone on 13 13 18. For general information, you can also visit the website: https://auspost.com.au/locate/delivery-centre/WA/Midland/6056/Midland-DC-608323
Call the clinic to ask about appointment availability and how to book, as no online booking link is provided in the information we have.
Consultation fees vary by clinic and are not government‑regulated in Australia, and Medicare doesn’t cover pets. Please call the clinic for a current consultation quote and request an itemised written estimate for any procedures. If you have pet insurance or are considering payment‑plan options (e.g. VetPay, Afterpay, GapOnly), check with your insurer and ask the clinic what they can accept.
Please call ahead to confirm accepted payment methods. Most Australian vet clinics commonly accept EFTPOS, Visa/Mastercard and tap‑and‑go (Apple Pay/Google Pay), and some may support pet‑insurance gap claims or payment plans.
Yes—street parking is typically available in Midland near the clinic. Check street signage for time limits or restrictions, as no nearby paid car park was identified.
The clinic holds an average rating of 2.5 out of 5 from 46 reviews. Positive comments mention friendly, helpful staff and quick service for collections, while common criticisms include weekday‑only, early closing hours that can be inaccurate online, difficulty reaching someone by phone, and inconsistent service or collection delays.
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