4.3
584 reviews
#compassionateCare#friendlyStaff#helpfulVolunteers+13
What owners report about visiting
2 community reports｜1/5 details added｜Updated 8/8
The information below comes from anonymous owner reports and keeps updating; we still suggest confirming with the clinic before your visit.
What owners say
Few owners who have visited have reported so far — real visit experiences are welcome.
Can you rely on it
You can take a look, but don't treat it as a confirmed answer. The reality may still vary by time of day, vet on duty and on-site conditions.
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What owners say
Awaiting owner input on whether walk-in visits are possible.
Can you rely on it
It can't be used as a basis yet. If you need this information, call the clinic first.
Your experience helps too
If you've visited this clinic, adding one answer helps the next owner feel a little more certain.
What owners say
Awaiting owner input on wait times.
Can you rely on it
It can't be used as a basis yet. If you need this information, call the clinic first.
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If you've visited this clinic, adding one answer helps the next owner feel a little more certain.
What owners say
Awaiting owner input on cost explanations.
Can you rely on it
It can't be used as a basis yet. If you need this information, call the clinic first.
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If you've visited this clinic, adding one answer helps the next owner feel a little more certain.
What owners say
Awaiting owner input on TNR / stray-animal assistance.
Can you rely on it
It can't be used as a basis yet. If you need this information, call the clinic first.
Your experience helps too
If you've visited this clinic, adding one answer helps the next owner feel a little more certain.
1 owners want to know
How is pricing calculated?
Anonymous · 2026-07-28 05:20
Have you been to this clinic?
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All of the above are anonymous, voluntary owner reports for reference only. They do not represent the clinic's official position; we still suggest confirming with the clinic before visiting.
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Owner Review Summary
Distilled from Google reviews — see what pet owners actually say
👍What Pet Owners Praised
Reviewers consistently praised the caring, knowledgeable staff and volunteers, who take time to match cats with the right homes and offer clear advice, including for first‑time owners and shy animals. Many described the adoption process as smooth and quick, with cats desexed, microchipped and vaccinated, and noted the premises were clean, well signed and supported by a well‑stocked shop. People also appreciated the help reuniting lost cats, support for foster carers, and considerate boarding care.
💬Common Feedback & Suggestions
While feedback was overwhelmingly positive, a minority reported lapses in customer service and communication, such as brusque front‑desk interactions, little engagement during busy periods, and difficulty getting through on the phone with long hold times. Some found the shelter crowded, with limited chances to handle or properly meet cats, and unclear access/opening processes leading to wait times (including being left in the rain). A few isolated concerns involved health or parasite issues in cats adopted via a partner store and slow follow‑up, plus a request for greater transparency around higher adoption fees for certain breeds.
🏥Clinic Specialties
- Cat adoption and rehoming
- Foster care coordination and support
- Desexing and sterilisation services
- Vaccinations and microchipping
- Cat boarding services
- Stray trapping and surrender assistance
🏷️Keywords
#compassionateCare#knowledgeableStaff#friendlyVolunteers#smoothAdoptions#clearAdviceForNewOwners#cleanFacility#wellStockedShop#fosterSupport#boardingAvailable#busyAtTimes#limitedCatInteraction#longPhoneWaits#communicationGaps#pricingTransparency#followUpDelays#highlyRecommended
Overall Ratings
🐾Tips for Pet Owners
- Visit during quieter times (mornings or weekdays) and ask staff to open pods so you can properly meet shy or hiding cats.
- If phones are busy, consider emailing or visiting in person for faster assistance, and double‑check opening hours before you go.
- Clarify adoption fees and inclusions upfront and ask about any known medical history, especially for cats housed off‑site or via partner stores.
- Confirm vaccination/booster timing when booking to avoid wasted trips and bring any paperwork provided at adoption.
- Follow the staff’s settling‑in advice for timid or special‑care cats; the adoption folder and ongoing support were noted as very helpful.
Other areas this clinic treats
Common conditions in each area
Conditions commonly treated here
Note: this content is for general reference only — it is not a diagnosis.
Abortion, Spontaneous (Early Pregnancy Loss)-Cats
Abortion, Spontaneous (Early Pregnancy Loss)-Dogs
Abortion, Termination of Pregnancy
Breeding, Timing
Cryptorchidism
Eclampsia
Contact
Opening Hours
| Mon | Tue | Wed | Thu | Fri | Sat | Sun | |
|---|---|---|---|---|---|---|---|
| 08:00〜18:00 | |||||||
| 09:00〜17:00 |
⚠️
Hours notice
Actual hours may change on public holidays or unexpected situations. Please call ahead to confirm before visiting.
Frequently Asked Questions
Here are the questions pet owners ask most often — tap a question to read the full answer. For other concerns, please consult a licensed veterinarian.
Cat Haven Veterinary Hospital is in Shenton Park, Perth WA 6008. If you’re driving, street parking is typically available nearby—check local signage. There isn’t a train/metro/light‑rail station within an easy walk, so consider driving or using Google Maps to find the nearest bus route.
They’re open Monday to Friday 8:00 am–6:00 pm, and Saturday–Sunday 9:00 am–5:00 pm. Check the website for any updates before you visit.
Call (08) 9442 3600 or visit https://www.cathaven.com.au/?utm_source=gbp&utm_medium=organic&utm_campaign=website-button for more information.
To book, call the clinic to schedule a time. If phones are busy, the review tips suggest emailing via the website or visiting in person, and you can also check the website for information before you go.
Veterinary fees in Australia aren’t regulated and vary by clinic, and Medicare doesn’t cover pets. For a current consultation quote at this clinic, please call to enquire and ask for an itemised written estimate for any procedures. If you have pet insurance or are considering payment options, ask what this clinic supports—some clinics process insurance gap claims (e.g. GapOnly) or offer payment plans (e.g. VetPay, Afterpay).
Australian vet clinics commonly accept EFTPOS, Visa/Mastercard and tap‑and‑go (Apple Pay/Google Pay), and some support pet‑insurance gap claims or payment plans—please call ahead to confirm what this clinic accepts.
They focus on feline care and community services, including:
- Cat adoption and rehoming
- Foster care coordination and support
- Desexing and sterilisation services
- Vaccinations and microchipping
- Cat boarding services
- Stray trapping and surrender assistance
Yes—Cat Haven Veterinary Hospital is a dedicated cat‑only facility, with staff experienced in caring for cats, including shy or special‑care cats.
Yes—street parking is typically available in Shenton Park; please check local signage and allow a little extra time during busy periods.
It’s highly rated at 4.7/5.0 from 1771 reviews. Owners praise the caring, knowledgeable staff and volunteers, smooth adoptions with desexing/microchipping/vaccinations, clean premises and a well‑stocked shop, plus help reuniting lost cats and considerate boarding care. Common feedback mentions long phone waits, limited interaction with cats during busy times, occasional brusque service, some crowding or unclear access leading to waits, and requests for clearer pricing on certain breeds.
Help with one question
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Have you ever been seen here successfully without a reservation?
Based on 0 owner reports
Anonymous, about 3 seconds
Other veterinary clinics near Shenton Park
Source: Google Maps
Last updated: 9 July 2026