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All of the above are anonymous, voluntary owner reports for reference only. They do not represent the clinic's official position; we still suggest confirming with the clinic before visiting.
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Owner Review Summary
Distilled from Google reviews — see what pet owners actually say
👍What Pet Owners Praised
Owners consistently praised the team’s kindness and compassion, with many noting vets who are thorough, knowledgeable and take time to explain treatment options clearly. Follow‑up calls/texts, gentle handling of anxious pets, and exceptionally supportive end‑of‑life care were highlighted repeatedly. Several reviews also mentioned clean, well‑organised facilities and smooth experiences for routine vaccinations and procedures.
💬Common Feedback & Suggestions
While most feedback is positive, a notable minority raised concerns about pricing transparency and unexpected or higher‑than‑quoted charges, including consult fees added to injections. A few reviewers reported communication/consent issues or dissatisfaction with diagnoses, and there were complaints about last‑minute cancellations, long waits, phones not being answered, and being fully booked in urgent situations. One reviewer noted a service (hydrotherapy) listed online wasn’t actually available. Overall sentiment is strongly favourable, but clearer estimates, consent, and smoother scheduling would address the main concerns.
🏥Clinic Specialties
- End-of-life and euthanasia support
- Sterilisations and soft-tissue surgery
- Dermatology and allergy management
- Dentistry and dental trauma care
- Preventive care and vaccinations
- Small mammal care (rats and rabbits)
🏷️Keywords
Overall Ratings
🐾Tips for Pet Owners
- Book ahead for surgeries and routine vaccines, and ask to be added to a cancellation list; double appointments are available if you’re bringing more than one pet.
- Request an itemised estimate and confirm consent before any tests or medications, and check whether a consult fee applies for injections.
- Consider the Healthy Pet Plus plan mentioned by reviewers for regular check‑ups and discounts to reduce upfront costs.
- If your pet is anxious, let the team know beforehand so they can use gentle handling and stress‑reduction strategies.
- For urgent or after‑hours needs, call first to check availability and be prepared to use a nearby emergency clinic; also confirm in advance if a particular service (e.g. hydrotherapy) is offered.
Other areas this clinic treats
Common conditions in each area
Conditions commonly treated here
Note: this content is for general reference only — it is not a diagnosis.
Abortion, Spontaneous (Early Pregnancy Loss)-Cats
Abortion, Spontaneous (Early Pregnancy Loss)-Dogs
Abortion, Termination of Pregnancy
Breeding, Timing
Cryptorchidism
Eclampsia
Contact
Opening Hours
| Mon | Tue | Wed | Thu | Fri | Sat | Sun | |
|---|---|---|---|---|---|---|---|
| 08:00〜17:00 | |||||||
| 08:00〜18:00 |
Hours notice
Actual hours may change on public holidays or unexpected situations. Please call ahead to confirm before visiting.
Frequently Asked Questions
Here are the questions pet owners ask most often — tap a question to read the full answer. For other concerns, please consult a licensed veterinarian.
Greencross Vets Joondalup is in the suburb of Joondalup, WA 6027. If you’re driving, street parking is typically available nearby—check local signage for time limits. There isn’t a train, metro or light-rail station within easy walking distance, so it’s best to drive or use Google Maps to plan a suitable bus route.
They’re open Monday to Friday 8:00 am – 6:00 pm and Saturday 8:00 am – 5:00 pm, and closed on Sundays. Public holiday hours may vary, so call ahead to confirm.
You can contact the clinic on (08) 6500 3011 or visit their website for further details: https://www.greencrossvets.com.au/vets/joondalup/?utm_source=google&utm_medium=organic&utm_campaign=local_seo&utm_term=joondalup
You can book by calling the clinic or using the options on their website. For popular times, book ahead, ask to be added to a cancellation list, and request a double appointment if you’re bringing more than one pet.
Veterinary fees in Australia aren’t government-regulated and vary by clinic, so please call for a current consultation quote. For any procedure or treatment, request an itemised written estimate and ask whether a consult fee applies if you’re only coming in for an injection. If you need after-hours emergency care at an emergency hospital, fees are typically higher. Medicare does not cover pets; consider pet insurance and, in general, some clinics offer payment-plan or gap-claim options—ask what’s available.
Australian vet clinics commonly accept EFTPOS, Visa/Mastercard and tap-and-go (Apple Pay/Google Pay), and some also support pet‑insurance gap claims or payment plans (e.g. GapOnly, Afterpay, VetPay). Call ahead to confirm what this clinic accepts on the day.
The clinic operates during its listed daytime hours and does not advertise after-hours services; for urgent issues outside these times, call first to check availability and be prepared to use a nearby emergency clinic.
Yes—street parking is typically available in Joondalup near the clinic; please check local signage for any time limits or restrictions and allow a little extra time during busy periods.
The clinic provides end‑of‑life and euthanasia support, sterilisations and soft‑tissue surgery, dermatology and allergy management, dentistry and dental trauma care, preventive care and vaccinations, and small mammal care (rats and rabbits).
Pet owners rate the clinic 4.5/5.0 from 154 reviews, praising kind, compassionate care, thorough explanations, gentle handling of anxious pets, follow‑up calls, and clean, well‑organised facilities. Some feedback mentions pricing transparency concerns, communication/consent issues, occasional long waits or last‑minute cancellations, and difficulty getting through by phone at busy times.
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