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Owner Review Summary
Distilled from Google reviews — see what pet owners actually say
👍What Pet Owners Praised
Owners consistently praised the vets and nurses for being kind, compassionate and thorough, with clear explanations and thoughtful guidance. Many noted excellent outcomes in difficult cases (from emergency reactions and major surgery to long‑term arthritis and pain management) and valued support around end‑of‑life care. Reviewers highlighted the team’s ability to squeeze in urgent cases, Sunday/public holiday availability, and considerate touches for cats like separate areas and Feliway covers. Pricing was often described as reasonable and not pushy, with a strong base of long‑term loyal clients.
💬Common Feedback & Suggestions
Most reviews were positive, but a few raised concerns. Several cited serious issues such as a surgical burn, a procedure that went poorly, a missed grass seed in an eye over multiple visits, and a medication dispensing error. A couple of reviewers reported stressful customer service experiences, including miscommunication at the front desk, an inflexible approach to an anxious dog that led to charges without examination, and a distressing euthanasia process handled strictly indoors with payment formalities prioritised. One long‑time client also struggled to get a same‑day check when their pet developed an acute issue.
🏥Clinic Specialties
- Orthopaedic surgery (patella repairs)
- Dentistry and dental extractions
- Emergency and urgent care
- End‑of‑life and euthanasia support
- Avian and small mammal care (birds and rabbits)
- Puppy preschool and training
🏷️Keywords
Overall Ratings
🐾Tips for Pet Owners
- Book ahead for routine visits, and call if it’s urgent—reviewers were often squeezed in quickly, even on busy days.
- If your pet is anxious, flag it when booking and on arrival; discuss calming options (some cats benefited from Feliway covers and separate cat areas).
- For end‑of‑life appointments, confirm policies (location of procedure and payment timing) beforehand to minimise distress.
- Ask for a clear treatment plan and cost estimate; the team is generally transparent and not pushy, and it helps to confirm medication names and dosing before you leave.
- If you need specific expertise (orthopaedics, dental work, birds or rabbits), mention it when booking so you’re matched with the right vet.
Other areas this clinic treats
Common conditions in each area
Conditions commonly treated here
Note: this content is for general reference only — it is not a diagnosis.
Abortion, Spontaneous (Early Pregnancy Loss)-Cats
Abortion, Spontaneous (Early Pregnancy Loss)-Dogs
Abortion, Termination of Pregnancy
Breeding, Timing
Cryptorchidism
Eclampsia
Contact
Opening Hours
| Mon | Tue | Wed | Thu | Fri | Sat | Sun | |
|---|---|---|---|---|---|---|---|
| 07:30〜19:00 | |||||||
| 08:00〜17:00 | |||||||
| 09:00〜14:00 |
Hours notice
Actual hours may change on public holidays or unexpected situations. Please call ahead to confirm before visiting.
Frequently Asked Questions
Here are the questions pet owners ask most often — tap a question to read the full answer. For other concerns, please consult a licensed veterinarian.
Melville Animal Hospital is in Melville, WA 6156, and the easiest way to get there is to drive as there’s no train or light rail within easy walking distance. If you’re using public transport, check Google Maps for the nearest bus route. Street parking is typically available near the clinic—always check local signage for time limits.
They’re open 7 days: Mon–Fri 7:30 am–7:00 pm, Sat 8:00 am–5:00 pm, Sun 9:00 am–2:00 pm. Hours may vary on public holidays, so call or check their website before visiting.
You can call (08) 9317 4177 or visit http://www.melvet.com.au/ for general enquiries. If it’s urgent, calling is best.
To book, call the clinic or visit their website to check current appointment options. For urgent issues, call—reviewers note they’re often able to fit in urgent cases quickly.
Consultation fees vary by clinic in Australia and aren’t government‑regulated, so call the clinic for a current quote. Ask for an itemised written estimate for any procedure. If you need care after hours, be aware fees are typically higher. Pet insurance and payment‑plan options exist in Australia, but availability varies by clinic—ask what they can support.
Most Australian vet clinics commonly accept EFTPOS, Visa/Mastercard and tap‑and‑go (Apple Pay/Google Pay), and some support pet‑insurance gap claims or payment plans; call ahead to confirm what this clinic accepts.
They provide emergency and urgent care, with same‑day assistance often noted by reviewers during opening hours; for after‑hours help, call ahead for guidance. Remember that after‑hours fees are typically higher in Australia.
Yes—street parking is typically available near the clinic in Melville; check local signage for restrictions. No nearby paid car park was identified.
Services highlighted include orthopaedic surgery (such as patella repairs), dentistry and dental extractions, emergency and urgent care, end‑of‑life and euthanasia support, avian and small mammal care (birds and rabbits), and puppy preschool/training.
Pet owners rate it 4.7/5.0 from 245 reviews, praising kind, compassionate vets and clear communication. Reviewers highlight thorough exams, strong outcomes in complex cases, considerate end‑of‑life support, reasonable pricing, and cat‑friendly touches. Some feedback mentions isolated issues such as a surgical burn, a missed grass‑seed diagnosis, a medication dispensing error, and occasional stressful front‑desk interactions or scheduling limits.
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