34 reviews
#compassionateCare#friendlyStaff#knowledgeableVets+12
What owners report about visiting
2 community reports｜2/5 details added｜Updated 8/12
The information below comes from anonymous owner reports and keeps updating; we still suggest confirming with the clinic before your visit.
What owners say
An owner has reported bringing their pet here for a consultation.
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What owners say
An owner reported that a walk-in may not always work — we suggest calling first.
Can you rely on it
You can take a look, but don't treat it as a confirmed answer. The reality may still vary by time of day, vet on duty and on-site conditions.
Your experience helps too
Your report can bring this information closer to reality.
What owners say
Awaiting owner input on wait times.
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It can't be used as a basis yet. If you need this information, call the clinic first.
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What owners say
Awaiting owner input on cost explanations.
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What owners say
Awaiting owner input on TNR / stray-animal assistance.
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All of the above are anonymous, voluntary owner reports for reference only. They do not represent the clinic's official position; we still suggest confirming with the clinic before visiting.
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Owner Review Summary
Distilled from Google reviews — see what pet owners actually say
👍What Pet Owners Praised
Owners consistently praised the vets and nurses for their kindness, compassion and gentle handling, especially with anxious or elderly pets. Many mention thorough exams, clear explanations and options, successful treatments (including dental work, surgeries and allergy care), and thoughtful follow‑up calls. Several reviews highlight supportive, dignified end‑of‑life care with keepsakes like paw prints. Same‑day appointments and short waits were also appreciated by a number of reviewers.
💬Common Feedback & Suggestions
While feedback is largely positive, a few reviewers reported rude or abrupt reception experiences and a strict lateness policy that led to missed appointments. There were isolated concerns about diagnostic accuracy or inexperience (e.g., an ear infection missed, poor‑quality X‑rays) and a couple of upsetting euthanasia experiences. Some owners felt costs were high or not well‑communicated, citing unexpected add‑ons or public‑holiday surcharges. One review also raised a cleanliness/sterilisation concern, though most comments about the clinic environment were favourable.
🏥Clinic Specialties
- Dental procedures and extractions
- Soft‑tissue surgery and tumour removal
- End‑of‑life and euthanasia support
- Senior and palliative care
- Anxiety‑friendly and cat‑friendly handling
- Emergency and same‑day care
🏷️Keywords
#compassionateCare#gentleHandling#thoroughExams#clearCommunication#followUpCalls#endOfLifeSupport#anxiousPetsWelcome#sameDayAppointments#shortWaitTimes#strictLatePolicy#rudeReception#pricingTransparency#unexpectedFees#valueForMoney#cleanClinic#knowledgeableVets
Overall Ratings
🐾Tips for Pet Owners
- Arrive a little early for appointments, as several reviewers noted a strict lateness policy that can result in being turned away.
- If you prefer continuity or a highly experienced clinician, request a specific vet when booking.
- Discuss costs and ask for an itemised estimate up front, including any public‑holiday surcharges or potential add‑ons like bandaging.
- Mention if your pet is anxious; the team can accommodate with gentle handling, treats, or alternative entry (e.g., from the car park) to reduce stress.
- For urgent issues, call ahead—multiple reviewers were fitted in the same day for timely care.
Contact
Opening Hours
| Mon | Tue | Wed | Thu | Fri | Sat | Sun | |
|---|---|---|---|---|---|---|---|
| 07:30〜19:00 | |||||||
| 08:00〜17:00 |
⚠️
Hours notice
Actual hours may change on public holidays or unexpected situations. Please call ahead to confirm before visiting.
Frequently Asked Questions
Here are the questions pet owners ask most often — tap a question to read the full answer. For other concerns, please consult a licensed veterinarian.
Vetwest Animal Hospitals Whitfords is in Hillarys, WA 6025. As there isn’t a train/metro/light-rail station within easy walking distance, driving is usually easiest—use Google Maps for turn-by-turn directions. Street parking is typically available near the clinic (check local signage), or plan a nearby bus route via Google Maps if you’re using public transport.
They’re open Monday to Friday 7:30 am–7:00 pm, and Saturday to Sunday 8:00 am–5:00 pm.
Call (08) 9404 1133 or visit their website at https://www.vetwest.com.au/whitfords?utm_source=google&utm_medium=post&utm_campaign=GMBWhitfords&utm_content=vetwest-gmb-whitfords for more information.
You can book online via their website or call the clinic to arrange a time. For urgent issues, call ahead—reviewers report the team often fits in same‑day appointments during opening hours.
Veterinary fees in Australia aren’t government‑regulated and vary by clinic and the care your pet needs, and Medicare does not cover pets. For the most current consultation price, call the clinic and ask for an itemised written estimate for any procedures or tests recommended. If you require after‑hours care at an emergency hospital, be aware fees are typically higher. Pet insurance and third‑party payment‑plan options exist in Australia; consider these and check your cover before your visit.
Most Australian vet clinics commonly accept EFTPOS, Visa/Mastercard and tap‑and‑go (Apple Pay/Google Pay), and some offer pet‑insurance gap claims or payment plans—call ahead to confirm what this clinic accepts.
Yes—street parking is typically available in Hillarys near the clinic; please check local signage and allow a few extra minutes at busy times. No nearby paid parking lot was identified.
They offer dental procedures and extractions, soft‑tissue surgery and tumour removal, end‑of‑life and euthanasia support, senior and palliative care, anxiety‑ and cat‑friendly handling, and urgent/same‑day care during opening hours.
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Last updated: 10 July 2026