What owners report about visiting

2 community reports|2/5 details added|Updated 8/8

The information below comes from anonymous owner reports and keeps updating; we still suggest confirming with the clinic before your visit.

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All of the above are anonymous, voluntary owner reports for reference only. They do not represent the clinic's official position; we still suggest confirming with the clinic before visiting.

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Owner Review Summary

Distilled from Google reviews — see what pet owners actually say

👍What Pet Owners Praised

Owners consistently praised the genuinely caring, friendly team and the way they go above and beyond for pets and their people, including thoughtful follow‑ups and support during difficult end‑of‑life visits. Many reported good clinical outcomes across desexing, dental work and major surgeries, quick help in emergencies (even after hours), clear explanations, and written aftercare instructions. Pricing was repeatedly described as fair or the best around, with transparent quotes and good value. A few noted a clean, welcoming setup that kept anxious pets calm.

💬Common Feedback & Suggestions

Reviews are overwhelmingly positive, but there are recurring notes about long waits, booking hiccups or cancellations, difficulty getting through on the phone, and the clinic being very busy. A small number reported clinical concerns such as misdiagnoses, procedural oversights (e.g., stitches not removed after dental), rough handling during a kitten microchipping, delays initiating fluids in one emergency, and confusion around referrals for a ferret. A couple of comments mentioned stock limitations (e.g., tick products) and occasional brusque front‑desk interactions. These were in the minority but suggest tightening communication, triage speed, and exotic‑pet referral processes.

🏥Clinic Specialties

  • Desexing and sterilisation
  • Dentistry and dental extractions
  • Emergency and urgent care
  • Soft tissue surgery and postoperative care
  • Compassionate euthanasia and bereavement support
  • Chronic disease management (e.g. diabetes)

🏷️Keywords

#compassionateCare#affordablePricing#friendlyStaff#clearCommunication#surgicalExpertise#emergencyHelp#followUpCalls#bereavementSupport#cleanFacility#busyClinic#longWaits#bookingIssues#afterHoursSupport#thoroughExams#transparentQuotes#repeatCustomers

Overall Ratings

🐾Tips for Pet Owners

  • Book ahead and allow extra time on the day—reviews mention this clinic is very busy and waits can be long.
  • Ask for written aftercare instructions and clarify follow‑up plans before you leave; they commonly provide these and make follow‑up calls.
  • Discuss itemised costs up front—owners report pricing is transparent and good value, and quotes are often honoured or improved.
  • If you have an exotic pet, confirm the clinic’s capabilities and whether a referral is needed before your visit.
  • For time‑sensitive cases, call first and explain the urgency—reviewers note the team often accommodates emergencies and may stay back if needed.
📊 **Overall Ratings** - Medical Expertise: 84% satisfied - Service Attitude: 89% satisfied - Convenience: 57% satisfied - Pricing: 98% satisfied - Cleanliness: 100% satisfied - Recommendability: 95% satisfied 👍 **What Pet Owners Praised** Owners consistently praised the genuinely caring, friendly team and the way they go above and beyond for pets and their people, including thoughtful follow‑ups and support during difficult end‑of‑life visits. Many reported good clinical outcomes across desexing, dental work and major surgeries, quick help in emergencies (even after hours), clear explanations, and written aftercare instructions. Pricing was repeatedly described as fair or the best around, with transparent quotes and good value. A few noted a clean, welcoming setup that kept anxious pets calm. 💬 **Common Feedback & Suggestions** Reviews are overwhelmingly positive, but there are recurring notes about long waits, booking hiccups or cancellations, difficulty getting through on the phone, and the clinic being very busy. A small number reported clinical concerns such as misdiagnoses, procedural oversights (e.g., stitches not removed after dental), rough handling during a kitten microchipping, delays initiating fluids in one emergency, and confusion around referrals for a ferret. A couple of comments mentioned stock limitations (e.g., tick products) and occasional brusque front‑desk interactions. These were in the minority but suggest tightening communication, triage speed, and exotic‑pet referral processes. 🏥 **Clinic Specialties** - Desexing and sterilisation - Dentistry and dental extractions - Emergency and urgent care - Soft tissue surgery and postoperative care - Compassionate euthanasia and bereavement support - Chronic disease management (e.g. diabetes) 🏷️ **Tags** #compassionateCare #affordablePricing #friendlyStaff #clearCommunication #surgicalExpertise #emergencyHelp #followUpCalls #bereavementSupport #cleanFacility #busyClinic #longWaits #bookingIssues #afterHoursSupport #thoroughExams #transparentQuotes #repeatCustomers 🐾 **Tips for Pet Owners** - Book ahead and allow extra time on the day—reviews mention this clinic is very busy and waits can be long. - Ask for written aftercare instructions and clarify follow‑up plans before you leave; they commonly provide these and make follow‑up calls. - Discuss itemised costs up front—owners report pricing is transparent and good value, and quotes are often honoured or improved. - If you have an exotic pet, confirm the clinic’s capabilities and whether a referral is needed before your visit. - For time‑sensitive cases, call first and explain the urgency—reviewers note the team often accommodates emergencies and may stay back if needed.

Other areas this clinic treats

Common conditions in each area

Conditions commonly treated here

Note: this content is for general reference only — it is not a diagnosis.

Abortion, Spontaneous (Early Pregnancy Loss)-Cats

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Abortion, Spontaneous (Early Pregnancy Loss)-Dogs

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Abortion, Termination of Pregnancy

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Breeding, Timing

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Cryptorchidism

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Contact

Clinic phone
0420 515 035
Official website
hanlyvet.com.au/

Opening Hours

MonTueWedThuFriSatSun
08:00〜18:00
08:30〜13:00
⚠️

Hours notice

Actual hours may change on public holidays or unexpected situations. Please call ahead to confirm before visiting.

Map

Clinic Address

Open in Google Maps

Frequently Asked Questions

Here are the questions pet owners ask most often — tap a question to read the full answer. For other concerns, please consult a licensed veterinarian.

Hanly Veterinary Clinic and Hospital is in Maddington, WA 6109, and the easiest way to get there is to drive. There isn’t a train or light-rail station within walking distance, so use Google Maps to plan a nearby bus route if you’re on public transport. Street parking is typically available in Maddington—check local signage. For the exact location and directions, visit their website.

Hanly Veterinary Clinic and Hospital is open Mon–Thu 8:00am–6:00pm and Sat 8:30am–1:00pm. No hours are listed for Friday or Sunday—call ahead to confirm before you visit.

Call 0420 515 035 to contact Hanly Veterinary Clinic and Hospital, or visit http://www.hanlyvet.com.au/ for more information.

You can book by calling the clinic, or visit their website to use the available booking/contact options. For urgent cases, call first so the team can advise you on the quickest next step.

Consultation fees in Australia aren’t government‑regulated and vary by clinic and time of day, so call the clinic for a current quote. For any procedure, ask for an itemised written estimate before treatment. If you need care after hours, be aware that fees are typically higher. Many pet owners use insurance or payment‑plan options in general—ask your insurer or the clinic what might apply to you.

Most Australian vets commonly accept EFTPOS, Visa/Mastercard and tap‑and‑go (Apple Pay/Google Pay), and some offer pet‑insurance gap claims or payment plans; call ahead to confirm what this clinic accepts on the day.

Yes—emergency and urgent care are listed among their services, and reviewers mention receiving help after hours; call first so the team can triage your pet’s condition and advise arrival timing and fees.

Yes—street parking is typically available near the clinic in Maddington; please check local signage. The clinic is reported to be busy at times, so allow a little extra time to park and check in.

Services highlighted include desexing and sterilisation, dentistry and dental extractions, emergency and urgent care, soft tissue surgery with postoperative care, compassionate euthanasia with bereavement support, and chronic disease management (e.g. diabetes).

The clinic is well regarded, with a 4.3/5.0 rating from 747 reviews. Owners praise the caring, friendly team, clear explanations, written aftercare, good outcomes across surgeries and dental work, quick help in emergencies (sometimes after hours), and transparent, fair pricing. Common feedback suggests the clinic can be very busy with occasional long waits, booking hiccups, and phone delays, plus a small number of clinical or communication concerns.

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Source: Google Maps
Last updated: 9 July 2026