13 reviews
#compassionateCare#skilledVets#successfulOutcomes+12
Perth Equine Hospital- Epsom Ave Veterinary Clinic - TeleMed Vet
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Owner Review Summary
Distilled from Google reviews — see what pet owners actually say
👍What Pet Owners Praised
Owners consistently praised the skilled, dedicated vets and nursing team who delivered strong outcomes, including saving an eye, resolving serious colic and infections, and guiding successful surgical recoveries. Reviewers highlighted thorough, informative care with regular phone updates during hospital stays, a supportive, caring manner, and even thoughtful touches like offering favourite treats. Many noted long-term trust and stated they wouldn’t use anyone else, with multiple explicit recommendations.
💬Common Feedback & Suggestions
Reviews are overwhelmingly positive. The main concern raised was a pre-purchase exam that felt brief and poorly documented, coupled with a heated interaction and an unexpectedly high bill; the reviewer wanted clearer communication, an itemised report, and upfront cost transparency. Aside from this single complaint, few negatives were mentioned.
🏥Clinic Specialties
- Colic and gastrointestinal impaction management
- Equine hospitalisation and intensive care
- Tendon sheath surgery (tenoscopy) and rehab
- Pre-purchase examinations
- Eye injury and infection management
- Ambulatory same-day call-outs
🏷️Keywords
#compassionateCare#friendlyStaff#thoroughAndInformative#regularUpdateCalls#responsiveSameDayCallouts#skilledVets#successfulSurgery#hospitalisationCare#longTermClients#highlyRecommended#prePurchaseExams#billingTransparencyConcerns#professionalismConcerns#clearCommunication
Overall Ratings
🐾Tips for Pet Owners
- For pre-purchase exams, request an itemised quote and confirm exactly what’s included (written report, images, bloods) before booking.
- If your horse is hospitalised, ensure your contact details are up to date so you can receive the daily phone updates reviewers mentioned.
- For urgent issues, call early—same-day call-outs have been arranged for others.
- Discuss the post-op rehab plan and follow-up (e.g., ultrasound clearance) before discharge to stay on track at home.
- Consider bringing a favourite treat to help keep your horse settled during a stay, if appropriate.
Other areas this clinic treats
Common conditions in each area
Conditions commonly treated here
Note: this content is for general reference only — it is not a diagnosis.
Abortion, Spontaneous (Early Pregnancy Loss)-Cats
Abortion, Spontaneous (Early Pregnancy Loss)-Dogs
Abortion, Termination of Pregnancy
Breeding, Timing
Cryptorchidism
Eclampsia
Contact
Opening Hours
| Mon | Tue | Wed | Thu | Fri | Sat | Sun | |
|---|---|---|---|---|---|---|---|
| 08:00〜17:00 |
⚠️
Hours notice
Actual hours may change on public holidays or unexpected situations. Please call ahead to confirm before visiting.
Map
Clinic Address
Perth Equine Hospital- Epsom Ave Veterinary Clinic - TeleMed Vet
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Frequently Asked Questions
Here are the questions pet owners ask most often — tap a question to read the full answer. For other concerns, please consult a licensed veterinarian.
Perth Equine Hospital- Epsom Ave Veterinary Clinic - TeleMed Vet is in Ascot, WA 6104. As there isn’t a train/metro/light-rail station within easy walking distance, driving is usually simplest. Street parking is typically available nearby—check local signage. If you prefer public transport, use Google Maps to find the nearest bus route and timings for your trip.
They’re open Monday to Friday, 8:00 am to 5:00 pm. They are closed on Saturdays and Sundays; hours may differ on public holidays, so call ahead to confirm.
You can call (08) 9479 1800 or visit http://www.perthequinehospital.com.au/ for general enquiries.
Call the clinic to arrange an appointment, and for non‑urgent queries you can also use the contact details on their website. If you need an urgent same‑day call‑out, phone early to discuss availability.
Veterinary fees in Australia aren’t government‑regulated and Medicare doesn’t cover pets, so consultation and procedure costs vary by clinic and case. Call the clinic for a current quote, and ask for an itemised written estimate before proceeding with any procedure or pre‑purchase examination. If you have pet insurance or prefer a payment plan, ask what options they support and how claims are handled.
Australian vet clinics commonly accept EFTPOS, Visa/Mastercard and tap‑and‑go (Apple Pay/Google Pay), and some offer pet‑insurance gap claims or payment plans; call ahead to confirm what this clinic accepts on the day.
This clinic focuses on equine care, including colic and gastrointestinal impaction management, equine hospitalisation and intensive care, tendon sheath surgery (tenoscopy) with rehabilitation, pre‑purchase examinations, eye injury and infection management, and ambulatory same‑day call‑outs. Call to discuss your horse’s needs and service availability.
The clinic is well reviewed, with a 4.7/5.0 rating from 13 reviews. Owners praise skilled, caring vets and nurses, thorough communication with regular update calls during hospital stays, and successful outcomes; one reviewer raised concerns about a brief pre‑purchase exam and cost transparency, noting they wanted clearer documentation and an itemised report.
Map
Clinic Address
Perth Equine Hospital- Epsom Ave Veterinary Clinic - TeleMed Vet
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Source: Google Maps
Last updated: 9 July 2026