133 reviews
126 Lambton Rd, Broadmeadow NSW 2292
#compassionateCare#gentleHandling#fearFreeApproach+15
Animal Referral and Emergency Centre
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Owner Review Summary
Distilled from Google reviews — see what pet owners actually say
👍What Pet Owners Praised
Owners consistently praised the team’s compassion, professionalism and clear communication during stressful emergencies. Many reported excellent, sometimes life‑saving care for tick paralysis, snake bites, trauma and urgent surgeries, with regular phone updates and the option to visit hospitalised pets. Several also appreciated the modern, well set‑up 24/7 facility, easy parking and considerate triage that kept them informed.
💬Common Feedback & Suggestions
Common concerns centred on very high fees and the need to pay large deposits up front, with some feeling pressured into additional tests or hospitalisation. A number of reviewers reported long waits or inconsistent triage, and a few described rude or dismissive interactions. There were also isolated reports of misdiagnosis or treatment errors (including one account of an accidental antivenom administration) and reluctance to assist with scanning or treating strays. While most experiences were positive, pricing and wait times were the main pain points.
🏥Clinic Specialties
- Emergency and critical care
- Tick paralysis and snake envenomation management
- Trauma care and emergency surgery
- End‑of‑life and euthanasia support
- Exotic and wildlife emergencies
- Ophthalmology consultations
🏷️Keywords
#compassionateCare#clearCommunication#regularUpdates#allowedVisits#afterHoursCare#modernFacility#parkingAvailable#longWaits#expensiveFees#upfrontDeposits#priceTransparency#misdiagnosisConcerns#rudeStaffReports#triageMixed#exoticPetFriendly#endOfLifeSupport
Overall Ratings
🐾Tips for Pet Owners
- Expect higher after‑hours costs and an upfront deposit; bring ID, payment options and any pet‑insurance details, and ask about financing if needed.
- Call ahead for triage advice and likely wait times; if your pet is stable, ask whether waiting to see your regular vet is appropriate.
- Request an itemised estimate and clarify which tests or procedures are essential versus optional; ask for regular updates.
- If you suspect a tick or snake bite, go immediately and state this on arrival to prioritise assessment and antivenom discussion.
- Bring comfort items and prepare for potential waits; if admitted, ask about visiting hours and preferred times for phone updates.
Other areas this clinic treats
Common conditions in each area
Conditions commonly treated here
Note: this content is for general reference only — it is not a diagnosis.
Abortion, Spontaneous (Early Pregnancy Loss)-Cats
Abortion, Spontaneous (Early Pregnancy Loss)-Dogs
Abortion, Termination of Pregnancy
Breeding, Timing
Cryptorchidism
Eclampsia
Contact
Opening Hours
| Mon | Tue | Wed | Thu | Fri | Sat | Sun | |
|---|---|---|---|---|---|---|---|
| 00:00〜24:00 | 24H | 24H | 24H | 24H | 24H | 24H | 24H |
⚠️
Hours notice
Actual hours may change on public holidays or unexpected situations. Please call ahead to confirm before visiting.
Parking
Entrance to Car Park of Newcastle District Tennis Association
146m88 Lambton Rd, Broadmeadow NSW 2305, Australia
Car Park
258m142 Lambton Rd, Broadmeadow NSW 2292, Australia
Frequently Asked Questions
Here are the questions pet owners ask most often — tap a question to read the full answer. For other concerns, please consult a licensed veterinarian.
Animal Referral and Emergency Centre is at 11 Perth Road, Broadmeadow NSW 2292 in Newcastle. There isn’t a train/metro/light-rail station within easy walking distance, so driving is usually best. Nearby parking includes the Entrance to Car Park of Newcastle District Tennis Association about a 2-minute walk away (~146 m) and another car park about a 3-minute walk (~258 m). If you’re using public transport, check Google Maps for the nearest bus route.
Please call ahead to confirm current opening hours. Reviews describe a modern 24/7 emergency facility, but it’s wise to phone before you set off, especially overnight or on public holidays.
You can call (02) 4957 7106 or visit http://www.arecvet.com.au/ for information and updates.
Call to book or to get triage advice; for urgent or life‑threatening situations, head straight in if it’s safe to travel and phone on the way if possible. Bring ID, payment options and any pet‑insurance details, and ask about expected wait times and updates.
Veterinary fees in Australia aren’t regulated by a government fee schedule and Medicare doesn’t cover pets, so prices vary by clinic and case. Call the clinic for a current quote, and for any procedures request an itemised written estimate. As an emergency service, after‑hours fees are typically higher. If you have pet insurance or are considering payment‑plan options (e.g., VetPay, Afterpay, GapOnly), ask how claims or payments are handled.
Most Australian vets commonly accept EFTPOS, Visa/Mastercard and tap‑and‑go (Apple Pay/Google Pay), and some offer pet‑insurance gap claims or payment plans; call ahead to confirm what’s available at this clinic.
Yes—this is an emergency and referral centre with care reported as available 24/7 in reviews. They manage critical cases such as tick paralysis, snake envenomation, trauma and urgent surgeries, and provide end‑of‑life support. Call ahead for triage advice and likely wait times.
Yes. The Entrance to Car Park of Newcastle District Tennis Association is about a 2‑minute walk (~146 m), and there’s another car park about a 3‑minute walk (~258 m). Street parking may also be available—check local signs.
Available services include emergency and critical care, tick paralysis and snake envenomation management, trauma care and emergency surgery, end‑of‑life and euthanasia support, exotic and wildlife emergencies, and ophthalmology consultations.
It’s rated 3.7 out of 5.0 from 335 reviews. Owners often praise the team’s compassion, professionalism and clear communication during emergencies, with reports of life‑saving care and regular updates in a modern facility. Common concerns include high fees with upfront deposits, long waits or mixed triage experiences, and occasional reports of rude interactions or errors; pricing and wait times are the main pain points.
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Last updated: 8 July 2026