Belmont Branch, Lake Veterinary Hospital

What owners report about visiting

2 community reports|1/5 details added|Updated 8/2

The information below comes from anonymous owner reports and keeps updating; we still suggest confirming with the clinic before your visit.

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All of the above are anonymous, voluntary owner reports for reference only. They do not represent the clinic's official position; we still suggest confirming with the clinic before visiting.

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Owner Review Summary

Distilled from Google reviews — see what pet owners actually say

👍What Pet Owners Praised

Owners consistently praised a compassionate, professional team that takes time to explain care, listen to concerns and handle pets gently, including anxious or reactive animals. Multiple reviewers reported strong medical outcomes, from successful surgeries and dental extractions to thorough diagnostics such as picking up a previously-missed heart murmur and quickly diagnosing issues others had missed. People also valued being fit in at short notice (even staying open late once), friendly front-desk support, and practical touches like quiet rooms, pheromone aids and easy parking. Many long-term clients say they wouldn’t go anywhere else and highly recommend the clinic.

💬Common Feedback & Suggestions

While most feedback is positive, a minority of reviews reported concerns about communication and follow-up, including brief consults, unclear explanations, and unreturned calls. A few cited clinical issues such as misdiagnosis or limited treatment options (one felt pushed toward euthanasia), as well as a serious isolated report about mishandling of a pet’s remains and one comment about poor cleanliness “out the back.” Pricing sentiment was mixed, with some appreciating fair fees and others noting high costs or being charged despite incomplete services (e.g., nail trims). There were also occasional administrative/scheduling frustrations, including vaccine waitlist confusion and strict surgery drop-off timing.

🏥Clinic Specialties

  • Soft tissue surgery and wound repair
  • Dentistry and dental extractions
  • Rabbit and small mammal medicine
  • Heart murmur detection and chronic care planning
  • Fear-aware handling for anxious pets
  • Urgent same-day appointments and medication support

🏷️Keywords

#compassionateCare#friendlyTeam#clearCommunication#thoroughExams#patientWithNervousPets#fearFreeHandling#urgentFitIns#convenientParking#cleanFacilities#longTermLoyalty#pricingConcerns#inconsistentService#misdiagnosisReports#followUpDelays#endOfLifeSupport#exoticPetCare

Overall Ratings

🐾Tips for Pet Owners

  • If your pet is anxious or struggles with procedures like nail trims, flag this when booking and ask for fear-reducing options such as a quiet room or pheromone aids.
  • Call ahead for urgent issues—reviews note the clinic often fits pets in at short notice and can be very accommodating.
  • For surgeries, confirm drop-off times and instructions in writing to avoid any timing misunderstandings.
  • Discuss costs and treatment options upfront and request an estimate, as pricing experiences vary.
  • For rabbits or other small mammals, ask to see the rabbit-savvy vet and confirm vaccine details and GI-stasis red flags.
📊 **Overall Ratings** - Medical Expertise: 82% satisfied - Service Attitude: 89% satisfied - Convenience: 86% satisfied - Pricing: 45% satisfied - Cleanliness: 83% satisfied - Recommendability: 83% satisfied 👍 **What Pet Owners Praised** Owners consistently praised a compassionate, professional team that takes time to explain care, listen to concerns and handle pets gently, including anxious or reactive animals. Multiple reviewers reported strong medical outcomes, from successful surgeries and dental extractions to thorough diagnostics such as picking up a previously-missed heart murmur and quickly diagnosing issues others had missed. People also valued being fit in at short notice (even staying open late once), friendly front-desk support, and practical touches like quiet rooms, pheromone aids and easy parking. Many long-term clients say they wouldn’t go anywhere else and highly recommend the clinic. 💬 **Common Feedback & Suggestions** While most feedback is positive, a minority of reviews reported concerns about communication and follow-up, including brief consults, unclear explanations, and unreturned calls. A few cited clinical issues such as misdiagnosis or limited treatment options (one felt pushed toward euthanasia), as well as a serious isolated report about mishandling of a pet’s remains and one comment about poor cleanliness “out the back.” Pricing sentiment was mixed, with some appreciating fair fees and others noting high costs or being charged despite incomplete services (e.g., nail trims). There were also occasional administrative/scheduling frustrations, including vaccine waitlist confusion and strict surgery drop-off timing. 🏥 **Clinic Specialties** - Soft tissue surgery and wound repair - Dentistry and dental extractions - Rabbit and small mammal medicine - Heart murmur detection and chronic care planning - Fear-aware handling for anxious pets - Urgent same-day appointments and medication support 🏷️ **Tags** #compassionateCare #friendlyTeam #clearCommunication #thoroughExams #patientWithNervousPets #fearFreeHandling #urgentFitIns #convenientParking #cleanFacilities #longTermLoyalty #pricingConcerns #inconsistentService #misdiagnosisReports #followUpDelays #endOfLifeSupport #exoticPetCare 🐾 **Tips for Pet Owners** - If your pet is anxious or struggles with procedures like nail trims, flag this when booking and ask for fear-reducing options such as a quiet room or pheromone aids. - Call ahead for urgent issues—reviews note the clinic often fits pets in at short notice and can be very accommodating. - For surgeries, confirm drop-off times and instructions in writing to avoid any timing misunderstandings. - Discuss costs and treatment options upfront and request an estimate, as pricing experiences vary. - For rabbits or other small mammals, ask to see the rabbit-savvy vet and confirm vaccine details and GI-stasis red flags.

Other areas this clinic treats

Common conditions in each area

Conditions commonly treated here

Note: this content is for general reference only — it is not a diagnosis.

Aortic Stenosis

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Aortic Thromboembolism

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Arteriovenous Fistula and Arteriovenous Malformation

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Atrial Fibrillation and Atrial Flutter

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Atrial Premature Complexes

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Contact

Clinic phone
(02) 4945 9677
Official website
lakevet.com.au/

Opening Hours

MonTueWedThuFriSatSun
08:00〜12:00
08:00〜18:00
⚠️

Hours notice

Actual hours may change on public holidays or unexpected situations. Please call ahead to confirm before visiting.

Map

Clinic Address

18 Maude St, Belmont NSW 2280

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Parking

Motorcycle Parking

608m
Fernleigh Track, Belmont NSW 2280, Australia

Frequently Asked Questions

Here are the questions pet owners ask most often — tap a question to read the full answer. For other concerns, please consult a licensed veterinarian.

Belmont Branch, Lake Veterinary Hospital is at 18 Maude St, Belmont NSW 2280 in Newcastle. There isn’t a train or light-rail station within easy walking distance, so driving is usually best. Reviews note parking is easy nearby with street parking on and around Maude St, and there’s a motorcycle parking area about an 8‑minute walk away. If using public transport, check Google Maps for the nearest bus route.

Please call ahead to confirm current opening hours, as they may vary.

Call (02) 4945 9677, visit http://www.lakevet.com.au/, or come by 18 Maude St, Belmont NSW 2280.

Call the clinic to book an appointment. For urgent issues, call ahead as many owners report they’re often fit in on the same day, and if your pet is anxious you can request fear-reducing options such as a quiet room or pheromone aids.

Veterinary fees in Australia aren’t government-regulated and vary by clinic and case, so call the clinic for a current consultation quote. For any procedure, ask for an itemised written estimate. Consider pet insurance and, if needed, ask about payment‑plan options; availability varies by clinic.

Most Australian vets commonly accept EFTPOS, Visa/Mastercard and tap‑and‑go (Apple Pay/Google Pay), and some offer pet‑insurance gap claims or payment plans—call ahead to confirm what’s available for your visit.

Yes—pet owners frequently mention easy parking near the clinic, and street parking is typically available on or around Maude St. There’s also a motorcycle parking area roughly 8 minutes’ walk away; for busy times, allow a little extra time to park.

This branch offers soft tissue surgery and wound repair, dentistry and dental extractions, rabbit and small mammal medicine, heart murmur detection and chronic care planning, fear‑aware handling for anxious pets, and urgent same‑day appointments and medication support.

Yes—this clinic sees rabbits and other small mammals; call ahead to confirm your pet’s species and the most suitable vet.

Pet owners rate the clinic 4.6/5 from 158 reviews. Feedback highlights a compassionate, professional team, clear explanations, gentle handling for anxious pets, thorough diagnostics and strong outcomes, plus helpful fit‑ins and friendly front‑desk support; suggestions include improving communication/follow‑up, occasional clinical concerns, mixed pricing experiences, and some scheduling/administrative frustrations.

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Last updated: 8 July 2026