224 reviews
brunswick west vic 3055
#compassionateCare#friendlyStaff#gentleHandling+12
West Brunswick Veterinary Clinic
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Owner Review Summary
Distilled from Google reviews — see what pet owners actually say
👍What Pet Owners Praised
Owners consistently praised the vets and nurses for being exceptionally compassionate, patient and thorough, with clear explanations and thoughtful, personalised advice. Many noted great handling of anxious pets and cats, gentle bedside manner, and staff who go above and beyond (including fitting in same‑day appointments, emergency help, and considerate end‑of‑life care). Several reviewers also highlighted reasonable pricing with no pressure to upsell and a clean, bright atmosphere.
💬Common Feedback & Suggestions
While most reviews are very positive, a few serious concerns were raised. Some owners reported diagnostic disagreements or missed/overcalled issues (especially around dental assessments), one account of a fatal condition detected late elsewhere, and isolated avian care complaints. There were also comments about pricing surprises or increases, an instance of a quoted dental fee mismatch, occasional booking/access difficulties, an administrative misstep with a lost pet and vaccination documentation, one complaint about room cleanliness, and a distressing handling error immediately after euthanasia. Overall sentiment is strongly favourable, but these incidents suggest room for consistency and communication improvements.
🏥Clinic Specialties
- Avian and bird medicine
- Emergency triage and referral support
- End-of-life and euthanasia care
- Soft tissue surgery and desexing
- Chronic skin and eye condition management
- Puppy care, vaccinations and puppy school
🏷️Keywords
#compassionateCare#thoroughExams#clearCommunication#gentleHandling#anxiousPets#birdExpertise#emergencyFitIns#reasonablePricing#noUpselling#endOfLifeCare#flexibleAppointments#cleanBrightClinic#diagnosisDisputes#pricingConcerns#adminCommunicationIssues#occasionalLongWaits
Overall Ratings
🐾Tips for Pet Owners
- For urgent issues, call early—many reviewers were fitted in the same day or at short notice.
- If you have a preferred vet or a complex case, request that clinician when booking to maintain continuity.
- Discuss costs upfront and ask for itemised written quotes, especially for dental procedures, to avoid surprises.
- If your pet is anxious (especially cats), let the team know ahead of time and ask about their calming strategies and handling approach.
- If you need vaccination passports or specific paperwork, confirm the clinic’s documentation policy before your visit.
Other areas this clinic treats
Common conditions in each area
Conditions commonly treated here
Note: this content is for general reference only — it is not a diagnosis.
Abortion, Spontaneous (Early Pregnancy Loss)-Cats
Abortion, Spontaneous (Early Pregnancy Loss)-Dogs
Abortion, Termination of Pregnancy
Breeding, Timing
Cryptorchidism
Eclampsia
Contact
Opening Hours
| Mon | Tue | Wed | Thu | Fri | Sat | Sun | |
|---|---|---|---|---|---|---|---|
| 08:00〜18:00 | |||||||
| 08:30〜13:00 |
⚠️
Hours notice
Actual hours may change on public holidays or unexpected situations. Please call ahead to confirm before visiting.
Frequently Asked Questions
Here are the questions pet owners ask most often — tap a question to read the full answer. For other concerns, please consult a licensed veterinarian.
West Brunswick Veterinary Clinic is at 169 Dawson St, Brunswick West VIC 3055. As there isn’t a train or light-rail station within an easy walk, driving or taking a nearby bus is usually the quickest option—use Google Maps to find the best bus route. Street parking is typically available on Dawson St and surrounding streets; check local signage before you park.
The clinic is open Monday to Friday 8:00 am–6:00 pm and Saturday 8:30 am–1:00 pm, and closed on Sunday.
You can call the clinic on (03) 9387 6166. For more information, visit https://www.westbrunswickveterinaryclinic.com.au/
To book, call the clinic to arrange a time. For urgent issues, call early as many owners report being fitted in the same day, and if you have a preferred vet or complex case, request that clinician when booking to maintain continuity.
Consultation fees vary between veterinary clinics in Australia and aren’t government‑regulated, so please call the clinic for a current quote. Medicare doesn’t cover pets, and for any procedures (such as dental work), ask for an itemised written estimate to avoid surprises. If you need after‑hours emergency care at a 24/7 hospital, fees are typically higher. Pet insurance may help with eligible costs, and some clinics offer payment‑plan options or gap claims—ask what this clinic supports.
Most Australian vets commonly accept EFTPOS, Visa/Mastercard and tap‑and‑go (Apple Pay/Google Pay), and some offer pet‑insurance gap claims or payment plans; please call ahead to confirm what this clinic accepts.
The clinic provides urgent triage and can fit in emergencies during opening hours, and they offer referral support to 24/7 emergency hospitals after hours. If your pet is unwell, call ahead so the team can prepare; for life‑threatening issues after hours, go directly to a 24/7 emergency vet.
Yes—street parking is typically available near the clinic in Brunswick West. Check local parking signs and allow a few extra minutes at busy times.
The clinic highlights avian and bird medicine, soft tissue surgery and desexing, chronic skin and eye condition management, end‑of‑life and euthanasia care, emergency triage and referral support, and puppy care, vaccinations and puppy school.
Pet owners rate the clinic 4.6 out of 5 from 224 reviews, praising compassionate, patient and thorough care, gentle handling of anxious pets and cats, clear explanations, and reasonable pricing without pressure to upsell. Some feedback notes occasional diagnostic disagreements (especially dental), pricing surprises, booking/admin hiccups, and rare cleanliness or handling concerns.
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Last updated: 10 July 2026