4.4
276 reviews
296b middleborough rd blackburn vic 3130
#compassionateCare#friendlyStaff#gentleHandling+13
What owners report about visiting
5 community reports｜4/5 details added｜Updated 7/20
The information below comes from anonymous owner reports and keeps updating; we still suggest confirming with the clinic before your visit.
What owners say
An owner has reported bringing their pet here for a consultation.
Can you rely on it
You can take a look, but don't treat it as a confirmed answer. The reality may still vary by time of day, vet on duty and on-site conditions.
Your experience helps too
Your report can bring this information closer to reality.
What owners say
An owner reported seeing the vet successfully without an appointment — still awaiting more confirmation.
Can you rely on it
You can take a look, but don't treat it as a confirmed answer. The reality may still vary by time of day, vet on duty and on-site conditions.
Your experience helps too
Your report can bring this information closer to reality.
What owners say
An owner reported waiting under 30 minutes last time — still awaiting more confirmation.
Can you rely on it
You can take a look, but don't treat it as a confirmed answer. The reality may still vary by time of day, vet on duty and on-site conditions.
Your experience helps too
Your report can bring this information closer to reality.
What owners say
An owner reported that costs were explained before tests or treatment — still awaiting more confirmation.
Can you rely on it
You can take a look, but don't treat it as a confirmed answer. The reality may still vary by time of day, vet on duty and on-site conditions.
Your experience helps too
Your report can bring this information closer to reality.
What owners say
An owner has said they are unsure, so far — still awaiting owners familiar with this clinic.
Can you rely on it
It can't be used as a basis yet. If you need this information, call the clinic first.
Your experience helps too
If you've visited this clinic, adding one answer helps the next owner feel a little more certain.
No questions from owners yet.
Have you been to this clinic?
Answer a few questions in about 30 seconds to help the next owner decide.
All of the above are anonymous, voluntary owner reports for reference only. They do not represent the clinic's official position; we still suggest confirming with the clinic before visiting.
Light up the pet care map together
This clinic still has some missing info — help more pets find a clinic their families can trust.
Clinic map clarity
Owner Review Summary
Distilled from Google reviews — see what pet owners actually say
👍What Pet Owners Praised
Owners consistently praised the vets’ knowledge, clear explanations and follow‑up, with many long‑term clients (decades) noting excellent outcomes from surgeries, dental work and complex cases. Reviewers highlighted compassionate care during difficult end‑of‑life decisions, gentle handling of anxious pets, and strong capability with exotics and pocket pets (especially rats). Many mentioned friendly nurses and reception, easy bookings, prompt results calls and a clean, welcoming clinic. Some also appreciated accessibility accommodations (e.g., email communication) and bilingual support for Chinese speakers.
💬Common Feedback & Suggestions
Reviews are overwhelmingly positive, though a few raised concerns. Several owners felt pricing and medication mark‑ups or dispensing fees were high, and a couple reported quotes that didn’t match final bills. There were isolated complaints about communication or sensitivity around euthanasia discussions, a missed phone appointment, and one report of a vet declining to fully examine an aggressive cat. One reviewer wished for after‑hours or home visits in addition to the existing seven‑day opening.
🏥Clinic Specialties
- Dentistry and dental extractions
- Orthopaedic surgery (ACL) and amputations
- Exotic and pocket pet medicine (rats and small mammals)
- Emergency and critical care surgery
- End‑of‑life and palliative care
- Fear‑free handling and behavioural support
🏷️Keywords
#compassionateCare#friendlyStaff#clearCommunication#thoroughExams#followUpCalls#endOfLifeSupport#exoticPetExpertise#dentalCare#surgeryExpertise#handlesAnxiousPets#easyAppointments#openSevenDays#accessibilitySupport#bilingualSupport#pricingConcerns#unexpectedCosts
Overall Ratings
🐾Tips for Pet Owners
- Ask for an itemised estimate before procedures and clarify any dispensing fees or follow‑up consult charges to avoid bill surprises.
- If you prefer to source medications elsewhere, request a written prescription and discuss options in advance.
- Book online where possible and confirm phone appointments by SMS/email; being open seven days offers flexibility for scheduling.
- For anxious pets or exotics (e.g., rats, reptiles), request a vet with specific experience handling your pet’s species and temperament.
- If you need accessibility or language support, ask for email communication or check if bilingual (Chinese) assistance is available.
Other areas this clinic treats
Common conditions in each area
Conditions commonly treated here
Note: this content is for general reference only — it is not a diagnosis.
Abortion, Spontaneous (Early Pregnancy Loss)-Cats
Abortion, Spontaneous (Early Pregnancy Loss)-Dogs
Abortion, Termination of Pregnancy
Breeding, Timing
Cryptorchidism
Eclampsia
Contact
Opening Hours
| Mon | Tue | Wed | Thu | Fri | Sat | Sun | |
|---|---|---|---|---|---|---|---|
| 08:00〜13:00 | |||||||
| 08:00〜19:00 |
⚠️
Hours notice
Actual hours may change on public holidays or unexpected situations. Please call ahead to confirm before visiting.
Frequently Asked Questions
Here are the questions pet owners ask most often — tap a question to read the full answer. For other concerns, please consult a licensed veterinarian.
Whitehorse Veterinary Hospital is at 231 Whitehorse Rd, Blackburn VIC 3130. As there isn’t a train/metro/light-rail station within easy walking distance, driving is usually the simplest option; street parking is available on nearby streets (check local signage). You can also use Google Maps to plan a bus route that suits your trip.
They’re open Monday to Friday 8:00 am–7:00 pm and Saturday 8:00 am–1:00 pm; Sunday closed. Check the clinic’s website for any updates before you visit.
You can reach the clinic on (03) 9878 3033 or via their website: http://www.whitehorsevet.com.au/?utm_source=google&utm_medium=organic&utm_campaign=gmb
To book, call the clinic or use the booking/enquiry option on their website. If your pet is anxious or you have an exotic/pocket pet, mention this when booking so you can be matched with a vet experienced in your pet’s species and temperament.
In Australia, veterinary fees vary by clinic and aren’t government regulated, and Medicare doesn’t cover pets. Call the clinic for a current consultation quote, and if any procedure is recommended, ask for a written, itemised estimate (including medications and potential follow-up costs). If you have pet insurance, ask about claiming options; some clinics also offer payment plans or gap-claiming—availability varies, so confirm with the clinic.
Most Australian vet clinics commonly accept EFTPOS, Visa/Mastercard and tap-and-go (Apple Pay/Google Pay), and some offer pet-insurance gap claims or payment plans. As payment options vary by clinic, call ahead to confirm what this clinic accepts.
The clinic’s reported strengths include dentistry and extractions, orthopaedic surgery (e.g., ACL) and amputations, emergency and critical care surgery, end-of-life and palliative care, and fear-free handling with behavioural support.
Yes—reviews highlight strong capability with exotics and pocket pets, especially rats and other small mammals. When booking, request a vet experienced with your pet’s species.
Help with one question
Your report helps the next owner feel a little more certain.
Have you ever been seen here successfully without a reservation?
Based on 0 owner reports
Anonymous, about 3 seconds
Other veterinary clinics near Blackburn
Source: Google Maps
Last updated: 10 July 2026