242 reviews
97 pier st altona vic 3018
#compassionateCare#friendlyStaff#clearCommunication+14
Altona Veterinary Clinic
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Owner Review Summary
Distilled from Google reviews — see what pet owners actually say
👍What Pet Owners Praised
Owners consistently praised the genuinely caring, empathetic team who communicate clearly, follow up, and treat pets like family. Many report prompt help in emergencies and easy access to same‑day appointments, with vets taking time to explain options and keep anxious or reactive pets calm. End‑of‑life care was frequently described as kind and unhurried, and the clinic itself is clean, welcoming and well organised.
💬Common Feedback & Suggestions
While the vast majority of reviews are positive, a few serious concerns were raised. One owner reported a fatal post‑operative complication after desexing and felt their concerns were initially dismissed, and another was unhappy with how a lost‑pet situation was handled. There was one comment about limited experience with a rabbit, contrasting with several positive small‑mammal reviews, and some felt prices can be on the higher side. A minor facility suggestion was to add anti‑slip mats on consult tables, and one reviewer noted a strict lateness policy that led to rescheduling.
🏥Clinic Specialties
- End-of-life and euthanasia support
- Emergency and same-day triage
- Rabbit and small mammal medicine
- Behaviour-sensitive handling of reactive pets
- Soft-tissue surgery and desexing
- Cancer care support and coordination
🏷️Keywords
#compassionateCare#friendlyStaff#clearCommunication#endOfLifeSupport#sameDayAppointments#emergencyCare#rabbitCare#smallMammalExpertise#reactiveDogHandling#followUpCalls#cleanClinic#easyParking#easyBooking#appointmentReminders#reasonablePrices#higherCosts
Overall Ratings
🐾Tips for Pet Owners
- If you have a reactive or very anxious pet, call ahead—the team can prepare the space and even clear the waiting room when you arrive.
- For rabbits and small mammals, request a vet experienced with exotics when booking.
- Arrive a few minutes early—one reviewer reported being rescheduled after arriving late.
- Bring your pet insurance details; the clinic has assisted some clients with on-the-spot gap payments.
- After surgery, monitor closely for any signs of infection and contact the clinic immediately if you’re worried.
Other areas this clinic treats
Common conditions in each area
Conditions commonly treated here
Note: this content is for general reference only — it is not a diagnosis.
Abortion, Spontaneous (Early Pregnancy Loss)-Cats
Abortion, Spontaneous (Early Pregnancy Loss)-Dogs
Abortion, Termination of Pregnancy
Breeding, Timing
Cryptorchidism
Eclampsia
Contact
Opening Hours
| Mon | Tue | Wed | Thu | Fri | Sat | Sun | |
|---|---|---|---|---|---|---|---|
| 08:00〜19:30 | |||||||
| 08:45〜15:30 |
⚠️
Hours notice
Actual hours may change on public holidays or unexpected situations. Please call ahead to confirm before visiting.
Frequently Asked Questions
Here are the questions pet owners ask most often — tap a question to read the full answer. For other concerns, please consult a licensed veterinarian.
Altona Veterinary Clinic is in Altona, VIC 3018. With no train or light-rail station within an easy walk in this rail-sparse outer suburb, driving is usually easiest. Street parking is typically available nearby—check local signage for time limits. If you’re using public transport, use Google Maps to find the nearest bus route and stop to the clinic.
They’re open Monday to Friday 8:00 am–7:30 pm and Saturday 8:45 am–3:30 pm; closed on Sunday.
You can call the clinic on (03) 9398 3333 for appointments or advice, or visit https://altonavet.com.au/ for more information.
The easiest way to book is to call the clinic during opening hours; you can also visit https://altonavet.com.au/ for booking options if available. Many owners report easy access to same‑day appointments, so ask if you need something urgent. If your pet is anxious or reactive, call ahead so the team can prepare a calm arrival.
Veterinary fees in Australia aren’t government‑regulated and vary by clinic and the care your pet needs, and Medicare doesn’t cover pets. Call the clinic for a current consultation quote, and if a procedure is recommended, ask for an itemised written estimate. If after‑hours care is needed, fees are typically higher. Consider how your pet insurance and any available payment‑plan options might help with costs.
Australian vet clinics commonly accept EFTPOS, Visa/Mastercard and tap‑and‑go (Apple Pay/Google Pay), and some offer pet‑insurance gap claims or payment plans; call ahead to confirm what this clinic accepts on the day.
The clinic provides emergency and same‑day triage during opening hours; for urgent cases, call for immediate advice. After‑hours availability isn’t listed, so if your pet needs care when they’re closed, contact a 24/7 emergency veterinary hospital in Melbourne.
Yes—street parking is typically available in Altona near the clinic. Check local signage for time limits or restrictions, especially during busy periods.
The clinic focuses on end‑of‑life and euthanasia support, emergency and same‑day triage, rabbit and small mammal medicine, behaviour‑sensitive handling for reactive pets, soft‑tissue surgery and desexing, and cancer care support and coordination.
Pet owners rate the clinic highly at 4.7/5.0 from 242 reviews, praising the caring, empathetic team, clear communication, follow‑ups, calm handling of anxious or reactive pets, prompt help in emergencies, kind end‑of‑life care, and a clean, well‑organised clinic. A few reviews raised concerns including one adverse post‑operative outcome, a lost‑pet handling issue, some comments that prices can feel higher, and a note about a strict lateness policy.
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Other veterinary clinics near Altona
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Last updated: 10 July 2026