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All of the above are anonymous, voluntary owner reports for reference only. They do not represent the clinic's official position; we still suggest confirming with the clinic before visiting.
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Owner Review Summary
Distilled from Google reviews — see what pet owners actually say
👍What Pet Owners Praised
Owners consistently praised the vets for being thorough, kind and communicative, often taking time to explain options and following up after visits. Urgent cases were fitted in quickly, and outcomes for procedures like dental extractions and lump removals were reported as smooth with good recoveries, with several noting early, proactive diagnoses. Many reviewers highlighted compassionate support during difficult end‑of‑life decisions. The cattery/boarding service also drew strong praise, with updates provided, a safe outdoor area, and cats returning home relaxed.
💬Common Feedback & Suggestions
A minority of reviews raised concerns about pricing and perceived overservicing, citing high medication mark‑ups, multiple fees for simple procedures, and policies requiring extra consults. Some reviewers mentioned administrative or communication issues such as waiting on GapOnly approvals, inconsistent advice when seeing different vets, and occasional reception lapses; one grooming visit fell through at arrival due to vaccination checks not handled earlier. There are also a couple of serious complaints about missed or inappropriate diagnoses. Overall, feedback is largely positive, but these issues were noted by several owners.
🏥Clinic Specialties
- Cattery and cat boarding with outdoor area
- Soft tissue surgery and wound care
- Dentistry and dental extractions
- Cardiac disease detection and management
- Emergency and urgent care
- Puppy school and training
🏷️Keywords
Overall Ratings
🐾Tips for Pet Owners
- Ask for an itemised estimate up front and discuss medication pricing or alternatives to avoid bill surprises.
- If you use GapOnly, plan for possible wait times on approvals or confirm payment options before your visit.
- For grooming or boarding, ensure vaccinations are current and have your records sent ahead to prevent last‑minute cancellations.
- Request the same vet for follow‑ups to maintain continuity and avoid mixed advice.
- For urgent issues, call ahead—reviews suggest they often fit in emergencies and provide follow‑up checks.
Other areas this clinic treats
Common conditions in each area
Conditions commonly treated here
Note: this content is for general reference only — it is not a diagnosis.
Aortic Stenosis
Aortic Thromboembolism
Arteriovenous Fistula and Arteriovenous Malformation
Ascites
Atrial Fibrillation and Atrial Flutter
Atrial Premature Complexes
Contact
Opening Hours
| Mon | Tue | Wed | Thu | Fri | Sat | Sun | |
|---|---|---|---|---|---|---|---|
| 08:00〜19:00 | |||||||
| 08:30〜16:00 | |||||||
| 09:30〜16:00 |
Hours notice
Actual hours may change on public holidays or unexpected situations. Please call ahead to confirm before visiting.
Frequently Asked Questions
Here are the questions pet owners ask most often — tap a question to read the full answer. For other concerns, please consult a licensed veterinarian.
North Road Veterinary Centre is at 167 North Rd, Gardenvale VIC 3185. There isn’t a train, metro or light-rail station within easy walking distance, so most pet owners drive or check Google Maps for the best local bus route. Street parking is typically available nearby—be sure to check local signage.
They’re open Monday to Friday 8:00 am–7:00 pm, Saturday 8:30 am–4:00 pm, and Sunday 9:30 am–4:00 pm. Hours may vary on public holidays, so check the website or call ahead to confirm.
You can contact North Road Veterinary Centre on (03) 9596 4804 or via their website: https://www.northroadvet.com.au/?utm_source=google&utm_medium=organic&utm_campaign=gbp
To book an appointment, call the clinic during opening hours. For urgent issues, call ahead so the team can advise you and try to fit your pet in. You can also visit their website for clinic information.
Veterinary fees in Australia aren’t regulated, so consultation prices vary by clinic and Medicare doesn’t cover pets. Call the clinic for a current quote, and if your pet needs a procedure, ask for an itemised written estimate. If you require after-hours emergency care, be aware fees are typically higher. Pet insurance and third‑party payment options may help with costs—check your policy and ask the clinic what they can process.
Australian vet clinics commonly accept EFTPOS, Visa/Mastercard and tap‑and‑go (Apple Pay/Google Pay). Some also support pet‑insurance gap claims or payment plans. As options vary by clinic, call ahead to confirm what’s available on the day.
They provide emergency and urgent care during their opening hours and are open seven days; reviewers also note they often fit in urgent cases quickly. For emergencies outside these times, call ahead for advice—you may be directed to a 24/7 emergency hospital.
Services highlighted include cattery and cat boarding with an outdoor area, soft tissue surgery and wound care, dentistry and dental extractions, cardiac disease detection and management, emergency and urgent care, and puppy school/training.
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