260 reviews
89 buckley st essendon vic 3040
#compassionateCare#thoroughExams#gentleHandling+12
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Owner Review Summary
Distilled from Google reviews — see what pet owners actually say
👍What Pet Owners Praised
Owners frequently praise the nursing/reception team and vets for being caring, gentle and knowledgeable, often taking time to explain diagnoses and treatment options clearly. Many report excellent outcomes from procedures and surgeries (including tumour/liver operations and knee repairs), effective dentistry at reasonable prices, and compassionate end-of-life care. Several mention being squeezed in at short notice for emergencies and finding the fees fair or competitively priced. Some also appreciated thoughtful handling of anxious pets and helpful follow‑up.
💬Common Feedback & Suggestions
A recurring concern is inconsistent bedside manner, with multiple reviews describing a brusque or cold approach and rough handling, especially from a male vet, and mixed experiences with behaviour cases. A minority report misdiagnoses, unnecessary or costly testing, surgical complications or repeat procedures, and post‑op pain management concerns. Admin/process issues also come up: long waits or strict late policies, delays with medications or results, vaccine/certificate stock or paperwork errors, and difficulty getting documents; parking can be challenging and after‑hours phone support was unhelpful for one reviewer. A couple of reviews also noted confronting signage and occasional bruising after a blood draw.
🏥Clinic Specialties
- Emergency and same‑day care
- Soft‑tissue and tumour surgery
- Orthopaedic knee surgery
- Dentistry and dental cleaning/extractions
- End‑of‑life and euthanasia support
- Grooming, including difficult pets
🏷️Keywords
#compassionateCare#knowledgeableVets#clearCommunication#gentleHandling#roughHandling#coldBedsideManner#emergencyAccommodations#fairPricing#pricingConcerns#adminIssues#longWaits#parkingDifficulties#surgicalExpertise#dentalCare#endOfLifeSupport#behaviourConcerns
Overall Ratings
🐾Tips for Pet Owners
- Parking is limited nearby; allow extra time and consider using the Kmart car park and walking over.
- Arrive a few minutes early—reviews mention busy periods and strict late policies that can result in cancellations.
- If your pet is anxious or reactive, flag this when booking and request a vet known for gentle handling; bring a muzzle if advised.
- Double‑check paperwork (e.g., fit‑to‑fly certificates, vaccination records, microchip details) before leaving to avoid errors and extra visits/fees.
- For urgent issues, call ahead as they often accommodate same‑day cases; for late‑night problems, consider a 24/7 emergency hospital.
Other areas this clinic treats
Common conditions in each area
Conditions commonly treated here
Note: this content is for general reference only — it is not a diagnosis.
Abortion, Spontaneous (Early Pregnancy Loss)-Cats
Abortion, Spontaneous (Early Pregnancy Loss)-Dogs
Abortion, Termination of Pregnancy
Breeding, Timing
Cryptorchidism
Eclampsia
Contact
Opening Hours
| Mon | Tue | Wed | Thu | Fri | Sat | Sun | |
|---|---|---|---|---|---|---|---|
| 08:00〜14:00 | |||||||
| 08:00〜19:00 | |||||||
| 09:00〜14:00 |
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Hours notice
Actual hours may change on public holidays or unexpected situations. Please call ahead to confirm before visiting.
Frequently Asked Questions
Here are the questions pet owners ask most often — tap a question to read the full answer. For other concerns, please consult a licensed veterinarian.
Moonee Ponds Central Vet is in Moonee Ponds, VIC 3039. There isn’t a train, metro or light‑rail station within an easy walk, so driving is usually simplest; street parking is typically available nearby but check local signage. If you’re using public transport, use Google Maps to plan a bus route to the clinic.
They’re open Mon–Fri 8:00am–7:00pm, Sat 8:00am–2:00pm, and Sun 9:00am–2:00pm. Hours may change on public holidays, so call ahead to confirm.
You can call (03) 9375 7955 or visit http://www.mooneecentralvet.com.au/ for more information.
Book by calling the clinic or visiting their website to see available booking options. For urgent or same‑day concerns, call first so the team can advise and try to fit you in, and allow a little extra time to arrive as parking can be tight.
Consultation fees vary between Australian vet clinics and aren’t set by any government schedule, and Medicare doesn’t cover pets, so please call the clinic for their current consult fee. For procedures, ask for an itemised written estimate in advance. If you need after‑hours care at an emergency hospital, fees are typically higher. Pet insurance can help with eligible costs, and some clinics offer gap claims or payment plans—ask what options are available.
Most Australian vet clinics commonly accept EFTPOS, Visa/Mastercard and tap‑and‑go (Apple Pay/Google Pay), and some can process pet‑insurance gap claims or offer payment plans; please call ahead to confirm what this clinic accepts on the day of your visit.
They accommodate urgent and same‑day cases during opening hours, but they’re not a 24/7 emergency hospital. If you need help outside these hours, head to a 24/7 emergency vet and follow up with this clinic when they reopen.
They offer emergency and same‑day care, soft‑tissue and tumour surgery, orthopaedic knee surgery, dentistry (cleaning and extractions), end‑of‑life and euthanasia support, and grooming (including for difficult pets).
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Last updated: 10 July 2026