Mulgrave Veterinary Clinic

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Owner Review Summary

Distilled from Google reviews — see what pet owners actually say

👍What Pet Owners Praised

Owners consistently praised the vets and nurses for their compassion, thorough examinations, and clear explanations. Many noted successful outcomes for surgeries, dentals and emergency cases, along with attentive follow‑ups and check‑ins. The team was frequently described as welcoming, gentle and accommodating, including fitting in urgent cases and making special arrangements for reactive dogs. Pricing was repeatedly called reasonable or affordable, with some saying vaccinations were the cheapest they’d found locally.

💬Common Feedback & Suggestions

Reviews are overwhelmingly positive, though a few serious concerns were raised. A small number of owners reported distressing experiences around adverse outcomes (including two cases where pets passed away after visits) and described the vet’s manner in those moments as cold. There were older mentions of long waits, cancellations, difficulty getting through by phone, and one report of overcharging and defensiveness; one person also felt the clinic interior looked a bit dated. These appear to be outliers amid mostly strong feedback, but prospective clients may appreciate clear quotes, timelines and expectations upfront.

🏥Clinic Specialties

  • Dentistry and dental surgery
  • Emergency and urgent care
  • Soft-tissue surgery
  • Desexing (spay/neuter)
  • End-of-life and euthanasia care
  • Wildlife triage and care

🏷️Keywords

#compassionateCare#thoroughExams#clearCommunication#friendlyStaff#gentleHandling#followUpSupport#emergencyCare#reasonablePricing#accommodatesReactiveDogs#quickAppointments#surgerySuccess#endOfLifeCompassion#longWaits#overchargingConcerns#phoneResponseIssues#datedInterior

Overall Ratings

🐾Tips for Pet Owners

  • If your pet is reactive or anxious, mention it when booking—they can arrange quiet times and tailored handling.
  • For urgent issues, call ahead; reviewers were often fitted in quickly for emergencies.
  • Ask for an itemised estimate for medications and procedures to align on costs and avoid surprises.
  • Before dental or surgical work, discuss risks, pre‑op plans and aftercare so you know exactly what to expect.
  • Confirm appointment details and arrival instructions, as a few older reviews mentioned rescheduling and waiting outside.
📊 **Overall Ratings** - Medical Expertise: 92% satisfied - Service Attitude: 91% satisfied - Convenience: 80% satisfied - Pricing: 92% satisfied - Cleanliness: 80% satisfied - Recommendability: 90% satisfied 👍 **What Pet Owners Praised** Owners consistently praised the vets and nurses for their compassion, thorough examinations, and clear explanations. Many noted successful outcomes for surgeries, dentals and emergency cases, along with attentive follow‑ups and check‑ins. The team was frequently described as welcoming, gentle and accommodating, including fitting in urgent cases and making special arrangements for reactive dogs. Pricing was repeatedly called reasonable or affordable, with some saying vaccinations were the cheapest they’d found locally. 💬 **Common Feedback & Suggestions** Reviews are overwhelmingly positive, though a few serious concerns were raised. A small number of owners reported distressing experiences around adverse outcomes (including two cases where pets passed away after visits) and described the vet’s manner in those moments as cold. There were older mentions of long waits, cancellations, difficulty getting through by phone, and one report of overcharging and defensiveness; one person also felt the clinic interior looked a bit dated. These appear to be outliers amid mostly strong feedback, but prospective clients may appreciate clear quotes, timelines and expectations upfront. 🏥 **Clinic Specialties** - Dentistry and dental surgery - Emergency and urgent care - Soft-tissue surgery - Desexing (spay/neuter) - End-of-life and euthanasia care - Wildlife triage and care 🏷️ **Tags** #compassionateCare #thoroughExams #clearCommunication #friendlyStaff #gentleHandling #followUpSupport #emergencyCare #reasonablePricing #accommodatesReactiveDogs #quickAppointments #surgerySuccess #endOfLifeCompassion #longWaits #overchargingConcerns #phoneResponseIssues #datedInterior 🐾 **Tips for Pet Owners** - If your pet is reactive or anxious, mention it when booking—they can arrange quiet times and tailored handling. - For urgent issues, call ahead; reviewers were often fitted in quickly for emergencies. - Ask for an itemised estimate for medications and procedures to align on costs and avoid surprises. - Before dental or surgical work, discuss risks, pre‑op plans and aftercare so you know exactly what to expect. - Confirm appointment details and arrival instructions, as a few older reviews mentioned rescheduling and waiting outside.

Other areas this clinic treats

Common conditions in each area

Conditions commonly treated here

Note: this content is for general reference only — it is not a diagnosis.

Abortion, Spontaneous (Early Pregnancy Loss)-Cats

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Abortion, Spontaneous (Early Pregnancy Loss)-Dogs

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Abortion, Termination of Pregnancy

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Breeding, Timing

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Cryptorchidism

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Contact

Clinic phone
(03) 9561 0541

Opening Hours

MonTueWedThuFriSatSun
08:00〜13:00
09:00〜16:00
09:00〜17:30
⚠️

Hours notice

Actual hours may change on public holidays or unexpected situations. Please call ahead to confirm before visiting.

Map

Clinic Address

447 wellington rd wheelers hill vic 3150

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Frequently Asked Questions

Here are the questions pet owners ask most often — tap a question to read the full answer. For other concerns, please consult a licensed veterinarian.

Mulgrave Veterinary Clinic is at 447 Wellington Rd, Wheelers Hill VIC 3150. There isn’t a train, metro or light-rail station within easy walking distance, so driving is usually simplest. Street parking is typically available near the clinic—check local signage and time limits. If you’re using public transport, plan a bus route via Google Maps for the best options from your location.

Mulgrave Veterinary Clinic is open Monday 9:00 am – 5:30 pm, Tuesday 9:00 am – 5:30 pm, Wednesday 9:00 am – 4:00 pm, Thursday 9:00 am – 5:30 pm, Friday 9:00 am – 5:30 pm, and Saturday 8:00 am – 1:00 pm (closed Sunday). Hours may change on public holidays—call ahead to confirm.

You can call the clinic on (03) 9561 0541. For general information, visit https://www.mulgravevetclinic.com.au/.

You can book by calling the clinic during opening hours, and you can also enquire via their website’s contact page. For urgent issues, call ahead so the team can advise you and try to fit your pet in promptly.

Veterinary fees in Australia aren’t government-regulated and can vary by clinic and by your pet’s needs, and Medicare does not cover pets. Please call the clinic for a current consultation quote, and if your pet may need tests, medication or a procedure, ask for an itemised written estimate beforehand. If you require after-hours or emergency care, be aware fees are typically higher. Pet insurance may help with eligible claims, and some clinics offer gap claims or payment-plan options—ask what’s available for your situation.

Australian vet clinics commonly accept EFTPOS, Visa/Mastercard and tap-and-go (Apple Pay/Google Pay); some also support pet-insurance gap claims or payment plans. As options vary by clinic, call ahead to confirm what Mulgrave Veterinary Clinic accepts.

The clinic provides urgent and emergency care during opening hours—call ahead so the team can prepare. They don’t list a dedicated after-hours service; for emergencies outside opening hours, contact a 24/7 emergency vet hospital in Melbourne.

Yes—street parking is typically available near the clinic on Wellington Rd and surrounding streets; check local signage for time limits and restrictions. Allow a few extra minutes at busier times.

Mulgrave Veterinary Clinic’s services include:

  • Dentistry and dental surgery
  • Soft-tissue surgery
  • Desexing (spay/neuter)
  • Emergency and urgent care during opening hours
  • End-of-life and euthanasia care
  • Wildlife triage and care

Mulgrave Veterinary Clinic is highly rated at 4.7/5.0 from 141 reviews. Owners praise the compassionate, thorough vets and nurses, clear explanations, successful surgeries and dentals, attentive follow-ups, and accommodating care for urgent cases and reactive dogs, with many calling pricing reasonable. A small number reported distressing outcomes, occasional long waits or phone difficulties, one overcharging concern, and a dated interior—so asking for clear quotes, timelines and expectations upfront is recommended.

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Source: Google Maps
Last updated: 10 July 2026