The Veterinary Surgery North Warrandyte

What owners report about visiting

1 community reports|1/5 details added|Updated 7/21

The information below comes from anonymous owner reports and keeps updating; we still suggest confirming with the clinic before your visit.

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All of the above are anonymous, voluntary owner reports for reference only. They do not represent the clinic's official position; we still suggest confirming with the clinic before visiting.

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Owner Review Summary

Distilled from Google reviews — see what pet owners actually say

👍What Pet Owners Praised

Reviewers consistently praised the vets and nurses for being exceptionally caring, gentle and communicative, often using treats and patience to put nervous or reactive pets at ease. Many cited strong clinical care and outcomes — from desexing and major surgeries to tricky wound care and blood tests — with thoughtful aftercare and even follow‑up calls. Fair, reasonable pricing and practical touches like an easy‑to‑find location and parking also came up often, and several owners appreciated emergency support and being fitted in when pets were unwell.

💬Common Feedback & Suggestions

A few reviews flagged appointment availability as a pain point, including being unable to secure a timely slot for urgent issues and being referred to an emergency clinic (though one owner noted helpful phone advice when they couldn’t be seen). One detailed complaint alleged poor judgement and reluctance to re‑examine a puppy after a UTI, and another mentioned a rude front desk and perceived upselling. Overall the feedback is overwhelmingly positive, but clearer triage for urgent cases and consistently warm reception interactions would strengthen the experience further.

🏥Clinic Specialties

  • Soft‑tissue surgery (desexing and major operations)
  • Emergency and after‑hours support
  • Fear‑free handling for reactive or anxious pets
  • Wound and laceration management
  • Diagnostics and blood testing
  • End‑of‑life and home euthanasia support

🏷️Keywords

#compassionateCare#friendlyStaff#gentleHandling#clearCommunication#treatsForPets#reactiveDogHandling#accommodatingTeam#thoroughExams#emergencySupport#fairPricing#honestAdvice#convenientLocation#easyParking#appointmentAvailabilityIssues#frontDeskConcerns#upsellingConcerns

Overall Ratings

🐾Tips for Pet Owners

  • For urgent or after‑hours issues, call ahead early — they may fit you in or connect you with the on‑call/emergency option.
  • If your pet is anxious or reactive, let the team know on booking so they can use gentle, treat‑based handling and extra accommodations.
  • Discuss treatment plans and costs upfront; most reviewers found fees reasonable, but confirming options helps avoid surprises.
  • Plan your visit using the easy parking and clear location, and allow extra time during busier periods in case appointments run tight.
  • If they can’t see you promptly, ask for phone guidance — reviewers reported receiving helpful over‑the‑counter advice until a visit was possible.
📊 **Overall Ratings** - Medical Expertise: 93% satisfied - Service Attitude: 91% satisfied - Convenience: 75% satisfied - Pricing: 86% satisfied - Cleanliness: 90% satisfied - Recommendability: 90% satisfied 👍 **What Pet Owners Praised** Reviewers consistently praised the vets and nurses for being exceptionally caring, gentle and communicative, often using treats and patience to put nervous or reactive pets at ease. Many cited strong clinical care and outcomes — from desexing and major surgeries to tricky wound care and blood tests — with thoughtful aftercare and even follow‑up calls. Fair, reasonable pricing and practical touches like an easy‑to‑find location and parking also came up often, and several owners appreciated emergency support and being fitted in when pets were unwell. 💬 **Common Feedback & Suggestions** A few reviews flagged appointment availability as a pain point, including being unable to secure a timely slot for urgent issues and being referred to an emergency clinic (though one owner noted helpful phone advice when they couldn’t be seen). One detailed complaint alleged poor judgement and reluctance to re‑examine a puppy after a UTI, and another mentioned a rude front desk and perceived upselling. Overall the feedback is overwhelmingly positive, but clearer triage for urgent cases and consistently warm reception interactions would strengthen the experience further. 🏥 **Clinic Specialties** - Soft‑tissue surgery (desexing and major operations) - Emergency and after‑hours support - Fear‑free handling for reactive or anxious pets - Wound and laceration management - Diagnostics and blood testing - End‑of‑life and home euthanasia support 🏷️ **Tags** #compassionateCare #friendlyStaff #gentleHandling #clearCommunication #treatsForPets #reactiveDogHandling #accommodatingTeam #thoroughExams #emergencySupport #fairPricing #honestAdvice #convenientLocation #easyParking #appointmentAvailabilityIssues #frontDeskConcerns #upsellingConcerns 🐾 **Tips for Pet Owners** - For urgent or after‑hours issues, call ahead early — they may fit you in or connect you with the on‑call/emergency option. - If your pet is anxious or reactive, let the team know on booking so they can use gentle, treat‑based handling and extra accommodations. - Discuss treatment plans and costs upfront; most reviewers found fees reasonable, but confirming options helps avoid surprises. - Plan your visit using the easy parking and clear location, and allow extra time during busier periods in case appointments run tight. - If they can’t see you promptly, ask for phone guidance — reviewers reported receiving helpful over‑the‑counter advice until a visit was possible.

Other areas this clinic treats

Common conditions in each area

Conditions commonly treated here

Note: this content is for general reference only — it is not a diagnosis.

Abortion, Spontaneous (Early Pregnancy Loss)-Cats

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Abortion, Spontaneous (Early Pregnancy Loss)-Dogs

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Abortion, Termination of Pregnancy

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Breeding, Timing

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Cryptorchidism

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Contact

Clinic phone
(03) 9844 0781
Official website
thevetsurgery.com.au/

Opening Hours

MonTueWedThuFriSatSun
09:00〜12:30
09:00〜18:00
⚠️

Hours notice

Actual hours may change on public holidays or unexpected situations. Please call ahead to confirm before visiting.

Map

Clinic Address

266 yarra st warrandyte vic 3113

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Frequently Asked Questions

Here are the questions pet owners ask most often — tap a question to read the full answer. For other concerns, please consult a licensed veterinarian.

The Veterinary Surgery North Warrandyte is at 266 Yarra St, Warrandyte VIC 3113 in Melbourne. There isn’t a train, metro or light‑rail station within walking distance, so driving is usually easiest; street parking is typically available nearby (check local signage). If you’re using public transport, check Google Maps for the nearest bus routes and stops for your trip.

They’re open Monday to Friday 9:00 am–6:00 pm and Saturday 9:00 am–12:30 pm; closed on Sunday. Public holiday hours may differ, so please call ahead to confirm.

You can contact the clinic on (03) 9844 0781 or via their website at https://thevetsurgery.com.au/. The address is 266 Yarra St, Warrandyte VIC 3113.

Book by calling the clinic or visiting their website to enquire about available appointment times. For urgent issues, call early so the team can triage and advise on the next steps.

Veterinary fees in Australia aren’t government‑regulated and can vary by clinic and by the care your pet needs, and Medicare does not cover pets. For the current consult fee at this clinic, please call to get a quote, and ask for an itemised written estimate for any procedures. If you need after‑hours or emergency care, be aware fees are typically higher. If you have pet insurance or prefer payment‑plan options (e.g. VetPay, Afterpay or GapOnly), ask the clinic what they can support.

Most Australian vet clinics commonly accept EFTPOS, Visa/Mastercard and tap‑and‑go (Apple Pay/Google Pay), and some offer pet‑insurance gap claims or payment‑plan options. Availability varies by clinic, so please call ahead to confirm what this clinic accepts.

Yes—this clinic provides emergency and after‑hours support. If your pet is unwell, call first for triage and advice; if they can’t see you promptly, they may direct you to an appropriate emergency hospital.

Yes—street parking is usually available near the clinic on Yarra St and surrounding streets; be sure to check local signage and allow a little extra time during busier periods.

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Last updated: 10 July 2026