107 reviews
627 mountain hwy bayswater vic 3153
#compassionateCare#thoroughExams#diagnosticAccuracy+12
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Owner Review Summary
Distilled from Google reviews — see what pet owners actually say
👍What Pet Owners Praised
Owners consistently praised the friendly, compassionate team and the vets’ thorough, accurate care with clear communication and follow‑ups. Many cited excellent outcomes in complex cases, from rare conditions to IVDD managed conservatively, and appreciated the respectful support during end‑of‑life care. Long‑term loyalty is common, and reviewers repeatedly mention fair, affordable pricing and staff who try to fit pets in when urgent.
💬Common Feedback & Suggestions
Reviews are overwhelmingly positive, with only a handful of concerns. One owner reported a 25‑minute wait and felt uncomfortable with intrusive questions during a consult, and another noted that appointments couldn’t be booked via email. There are a couple of unspecified very negative ratings and one comment about a disappointing outcome, but these are rare compared with the volume of praise.
🏥Clinic Specialties
- Soft‑tissue surgery (lump removals, biopsies)
- Dentistry and dental extractions
- Chronic and complex case management
- IVDD and back problems (conservative management)
- End‑of‑life care and euthanasia support
- Preventive care and vaccinations
🏷️Keywords
#compassionateCare#friendlyStaff#thoroughExams#clearCommunication#followUpCalls#endOfLifeSupport#longTermClients#goodValuePricing#pensionerDiscounts#emergencyFitIns#appointmentAvailability#easyBooking#bookingByPhone#rareAndComplexCases#professionalTeam#catAndDogCare
Overall Ratings
🐾Tips for Pet Owners
- Call to book appointments (some reviewers said email booking isn’t available), and mention if the case is urgent as they often try to fit pets in.
- If you have a sensitive history or triggers, let reception know before the consult so the team can avoid upsetting topics.
- Discuss treatment options and costs up front—reviewers found the vets transparent, open to conservative plans, and fairly priced; ask about pensioner discounts if relevant.
- Expect clear after‑care instructions and follow‑up—bring your questions to make the most of the consult.
- For end‑of‑life decisions, share your preferences (including family involvement); reviewers praised the team’s compassionate support.
Other areas this clinic treats
Common conditions in each area
Conditions commonly treated here
Note: this content is for general reference only — it is not a diagnosis.
Abortion, Spontaneous (Early Pregnancy Loss)-Cats
Abortion, Spontaneous (Early Pregnancy Loss)-Dogs
Abortion, Termination of Pregnancy
Breeding, Timing
Cryptorchidism
Eclampsia
Contact
Opening Hours
| Mon | Tue | Wed | Thu | Fri | Sat | Sun | |
|---|---|---|---|---|---|---|---|
| 08:00〜18:00 | |||||||
| 08:00〜18:30 | |||||||
| 12:00〜18:30 |
⚠️
Hours notice
Actual hours may change on public holidays or unexpected situations. Please call ahead to confirm before visiting.
Frequently Asked Questions
Here are the questions pet owners ask most often — tap a question to read the full answer. For other concerns, please consult a licensed veterinarian.
Unnamed veterinary record - Bayswater North is at 330 Canterbury Rd, Bayswater North VIC 3153. This is a rail‑sparse outer suburb, so there isn’t a train or light‑rail station within easy walking distance; most visitors drive. Street parking is usually available on Canterbury Rd and nearby side streets—check local signage. If you’re using public transport, use Google Maps to plan the nearest bus route.
They’re open Monday 8:00 am–6:00 pm, Tuesday 8:00 am–6:30 pm, Wednesday 12:00 pm–6:30 pm, Thursday 8:00 am–6:00 pm, and Friday 8:00 am–6:00 pm. No weekend hours are listed; hours may vary on public holidays—call ahead to confirm.
You can call the clinic on (03) 9720 6800. For more information and updates, visit https://www.bayswatervets.com.au/.
The easiest way to book is to call the clinic during opening hours. Reviewers noted email booking may not be available, and if your pet’s case is urgent, mention it as they often try to fit pets in.
Consultation fees in Australia aren’t regulated and vary by clinic and case, so call the clinic for a current quote. Medicare doesn’t cover pets in Australia. For any procedure, ask for an itemised written estimate in advance. If your pet needs after‑hours emergency care at a 24/7 hospital, fees are typically higher. Pet insurance may help with eligible costs, and some clinics offer payment plans or gap claims—ask what options are available.
Most Australian vet clinics commonly accept EFTPOS, Visa/Mastercard and tap‑and‑go (Apple Pay/Google Pay), and some support pet‑insurance gap claims or payment plans; call ahead to confirm what this clinic accepts.
Yes—street parking is the norm around the clinic, with spots on Canterbury Rd and nearby side streets; check signage and allow a little extra time during busy periods.
According to owner feedback, the clinic focuses on soft‑tissue surgery (such as lump removals and biopsies), dentistry and dental extractions, chronic and complex case management, conservative management of IVDD and back problems, compassionate end‑of‑life care and euthanasia support, and preventive care and vaccinations.
After‑hours or 24/7 emergency care isn’t listed; the clinic operates Monday to Friday. For urgent cases during opening hours, call to see if they can fit you in, and for emergencies outside hours, seek a 24/7 emergency vet in Melbourne’s east.
Pet owners rate the clinic 4.7/5.0 from 107 reviews, praising the friendly, compassionate team, thorough care, clear communication and fair, affordable pricing, with many long‑term clients and good outcomes in complex cases. A few mentions include occasional waits, discomfort with questions in one consult, and that appointments couldn’t be booked via email, but overall feedback is very positive.
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Last updated: 10 July 2026