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All of the above are anonymous, voluntary owner reports for reference only. They do not represent the clinic's official position; we still suggest confirming with the clinic before visiting.
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Owner Review Summary
Distilled from Google reviews — see what pet owners actually say
👍What Pet Owners Praised
Owners often praised the vets and nurses for being kind, patient and thorough, with several noting smooth recoveries after procedures like desexing and lump removals. Many appreciated the affordable pricing, short waits, and the team’s willingness to fit pets in at short notice, even near closing time. Reviewers also mentioned thoughtful touches such as follow‑up phone calls and extra care for anxious pets during nail trims and routine visits.
💬Common Feedback & Suggestions
While many reviews are positive, a recurring concern was unclear or unexpected charges, with some feeling consultation fees or add‑on tests were not explained in advance. A number of reviewers reported poor front‑desk manner (rude or unhelpful interactions), payment‑plan misunderstandings, and occasional booking mix‑ups or closures. More serious criticisms included a grooming injury not disclosed to the owner, distressing euthanasia experiences, missed or inadequate pre‑op checks (including heart issues), and one claim of a pet being lost. A few comments also flagged hygiene concerns (e.g., not using gloves) and limited on‑site ultrasound capability leading to extra cost and inconvenience.
🏥Clinic Specialties
- Desexing and microchipping
- Soft‑tissue surgery (lump and tumour removals)
- Vaccinations and routine health checks
- Nail trims and basic grooming
- Emergency fit‑ins and urgent care
- Wildlife intake and care
🏷️Keywords
Overall Ratings
🐾Tips for Pet Owners
- Ask for an itemised quote before your appointment and confirm which tests or procedures are included to avoid unexpected add‑ons.
- If you need imaging (e.g., pregnancy confirmation), check in advance whether ultrasound is available on‑site or requires referral and the likely costs.
- Confirm accepted payment options and any instalment plans ahead of time to prevent misunderstandings at checkout.
- Let the team know if your pet is anxious or coming for grooming/nail trims so they can prepare extra calming measures.
- Double‑check your appointment time on the day and allow for possible waits; inspect your pet before leaving after any procedure and clarify aftercare.
Other areas this clinic treats
Common conditions in each area
Conditions commonly treated here
Note: this content is for general reference only — it is not a diagnosis.
Aortic Stenosis
Aortic Thromboembolism
Arteriovenous Fistula and Arteriovenous Malformation
Ascites
Atrial Fibrillation and Atrial Flutter
Atrial Premature Complexes
Contact
Opening Hours
| Mon | Tue | Wed | Thu | Fri | Sat | Sun | |
|---|---|---|---|---|---|---|---|
| 09:00〜14:00 | |||||||
| 09:00〜18:00 |
Hours notice
Actual hours may change on public holidays or unexpected situations. Please call ahead to confirm before visiting.
Frequently Asked Questions
Here are the questions pet owners ask most often — tap a question to read the full answer. For other concerns, please consult a licensed veterinarian.
Dr. L. Cantwell is at 133 McFees Rd, Dandenong North VIC 3175. There isn’t a train/metro/light‑rail station within easy walking distance, so driving is simplest; street parking is usually available (check local signage), or use Google Maps to find the nearest bus route.
Dr. L. Cantwell is open Monday to Friday 9:00 am–6:00 pm and Saturday 9:00 am–2:00 pm; closed Sunday. Hours may vary on public holidays, so call ahead if you’re coming late in the day.
The quickest way to contact Dr. L. Cantwell is by phone on (03) 9794 7444. You can also visit https://studroadvets.com/index.html for general information.
You can book by calling the clinic or by enquiring via the website’s contact details. For urgent concerns, call ahead to ask if they can fit your pet in the same day.
Consultation fees vary by clinic and case in Australia and aren’t set by the government, and Medicare doesn’t cover pets, so call the clinic for a current consult quote. If a procedure or tests are recommended, ask for an itemised written estimate; note that after‑hours or urgent visits typically attract higher fees, and if you have pet insurance or prefer instalments, check whether your policy or payment‑plan options might help with costs.
Clinics in Australia commonly accept EFTPOS, Visa/Mastercard and tap‑and‑go (Apple Pay/Google Pay), and some offer pet‑insurance gap claims or payment‑plan options. Please call ahead to confirm what this clinic accepts before your visit.
Dr. L. Cantwell can often fit in urgent cases during opening hours, but dedicated after‑hours service isn’t listed, so call ahead to confirm availability. If the clinic is closed, search for a 24/7 emergency vet in Melbourne and seek immediate advice.
Yes—street parking is typically available near the clinic on McFees Rd and surrounding streets. Always check local parking signs for time limits or restrictions.
Services include desexing and microchipping, soft‑tissue surgery (lump and tumour removals), vaccinations and routine health checks, nail trims and basic grooming, urgent care fit‑ins, and wildlife intake and care. Availability can vary by day, so call ahead to confirm the service you need.
Pet owners rate Dr. L. Cantwell 4.4/5 from 489 reviews, praising kind, patient vets and nurses, affordable pricing, short waits, and caring follow‑ups. Feedback also suggests confirming quotes, bookings and payment options up front, with some concerns shared about front‑desk manner, hygiene, occasional mix‑ups, and limited on‑site ultrasound.
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