116 reviews
35 clyde rd berwick vic 3806
#compassionateCare#endOfLifeSupport#clearCommunication+13
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Owner Review Summary
Distilled from Google reviews — see what pet owners actually say
👍What Pet Owners Praised
Owners consistently praised the caring, compassionate team who take time to keep pets calm and comfortable, including anxious or reactive dogs. Many reported strong clinical outcomes across emergencies, surgeries and routine care, plus thoughtful end‑of‑life support with keepsakes and unhurried time. Reviews also highlight clear communication, helpful follow‑ups, and long‑term trust built over years. Several noted being fitted in quickly and finding the clinic welcoming and clean.
💬Common Feedback & Suggestions
While most feedback is positive, a few owners felt some vets were hesitant to handle large or fearful animals, which they believed led to limited exams or delayed diagnoses. There were occasional concerns about availability and wait times during busy periods, plus surprise costs (e.g., Saturday surcharges or added pre‑anaesthetic blood tests) and mixed views on pricing. A small number mentioned brusque reception interactions or policy frustrations (e.g., refusing syringes). Multiple reviews flagged maintenance and cleanliness issues with the coin‑operated, self‑service dog wash.
🏥Clinic Specialties
- End-of-life and euthanasia support
- Orthopaedic and soft-tissue surgery
- Fear-free handling for anxious pets
- Emergency and toxin management
- Feline medicine and diagnostics
- Same-day and urgent appointments
🏷️Keywords
#compassionateCare#friendlyStaff#clearCommunication#gentleWithAnxiousPets#thoroughExams#followUpCalls#quickAppointments#emergencyCare#endOfLifeCare#reasonablePricing#pricingConcerns#cleanClinic#longTermClients#misdiagnosisConcerns#waitTimes#dogWashIssues
Overall Ratings
🐾Tips for Pet Owners
- If your pet is anxious or reactive, ask ahead for fear‑free options like outdoor/quiet entry or being called when the waiting area is clear.
- Book well in advance for weekends and holiday periods, and confirm any Saturday or after‑hours fees before your visit.
- Request a written estimate and ask about any recommended add‑ons (e.g., pre‑anaesthetic blood tests) to avoid bill surprises.
- If you use the self‑service dog wash, bring coins and check hoses, drains and restraints are in order before starting.
- For large or nervous pets, discuss a handling plan upfront so the team can examine safely and thoroughly.
Other areas this clinic treats
Common conditions in each area
Conditions commonly treated here
Note: this content is for general reference only — it is not a diagnosis.
Abortion, Spontaneous (Early Pregnancy Loss)-Cats
Abortion, Spontaneous (Early Pregnancy Loss)-Dogs
Abortion, Termination of Pregnancy
Breeding, Timing
Cryptorchidism
Eclampsia
Contact
Opening Hours
| Mon | Tue | Wed | Thu | Fri | Sat | Sun | |
|---|---|---|---|---|---|---|---|
| 08:00〜20:00 | |||||||
| 08:30〜16:00 |
⚠️
Hours notice
Actual hours may change on public holidays or unexpected situations. Please call ahead to confirm before visiting.
Frequently Asked Questions
Here are the questions pet owners ask most often — tap a question to read the full answer. For other concerns, please consult a licensed veterinarian.
Berwick Veterinary Hospital is at 58 Clyde Rd, Berwick VIC 3806. As there’s no train or light-rail station within easy walking distance, driving is usually the simplest option. Street parking is typically available on surrounding streets—check local signage. If you’re using public transport, use Google Maps to find the nearest bus route and stops to suit your trip.
They’re open Monday to Friday 8:00 am–8:00 pm and Saturday 8:30 am–4:00 pm; they’re closed on Sunday.
You can call the clinic on (03) 9707 2655. For general information, visit http://berwickvet.com.au/.
To book, call the clinic or visit their website to enquire about available times. For urgent issues, call ahead so the team can advise and prepare. Weekends and holiday periods can book out quickly, so it’s wise to schedule early.
Veterinary fees in Australia are set by each clinic and aren’t regulated, and Medicare doesn’t cover pets. For a current consult quote, call the clinic and ask about any extra charges (for example, Saturday surcharges). For procedures, request an itemised written estimate so you know what’s included. If care is needed outside normal hours, after-hours fees are typically higher. Pet insurance may help with costs, and some clinics offer gap claims or payment plans—ask what options are available.
Most Australian vet clinics commonly accept EFTPOS, Visa/Mastercard and tap-and-go (Apple Pay/Google Pay), and some support pet‑insurance gap claims or payment plans. As options vary by clinic, call ahead to confirm what Berwick Veterinary Hospital accepts.
They manage emergencies and toxin exposures and can often fit same‑day or urgent appointments during opening hours. For emergencies, call ahead so the team can prepare; if your pet needs help outside these hours, seek a 24/7 emergency vet nearby.
Yes—street parking is typically available near the clinic on surrounding streets; just check local signage and allow a little extra time during busy periods.
Available services include end‑of‑life and euthanasia support, orthopaedic and soft‑tissue surgery, fear‑free handling for anxious pets, emergency and toxin management, feline medicine and diagnostics, and same‑day/urgent appointments.
Pet owners rate the clinic 4.5/5 from 333 reviews, praising compassionate care, clear communication, strong clinical outcomes (including emergencies and surgeries), thoughtful end‑of‑life support, quick appointments and a clean, welcoming clinic. Some feedback mentions occasional wait times and availability issues, surprise costs such as Saturday surcharges or added tests, mixed views on pricing, hesitancy with large or very fearful dogs, and maintenance concerns with the self‑service dog wash.
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Last updated: 10 July 2026