Glen Iris Veterinary Clinic

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All of the above are anonymous, voluntary owner reports for reference only. They do not represent the clinic's official position; we still suggest confirming with the clinic before visiting.

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Owner Review Summary

Distilled from Google reviews — see what pet owners actually say

👍What Pet Owners Praised

Owners consistently praised the vets and nurses for their compassion, clear communication and thorough explanations. Many noted excellent medical outcomes across surgeries (including desexing, dental work and complex procedures), careful monitoring of chronic conditions, and proactive follow‑ups with phone calls and updates. The clinic environment was described as clean, calm and cat‑friendly, and several reviewers highlighted being accommodated at short notice and even after hours. Long‑term clients and those who travel significant distances said they wouldn’t go anywhere else.

💬Common Feedback & Suggestions

Reviews are overwhelmingly positive, with only a few concerns raised. A small number of owners reported disagreement with diagnoses or treatment urgency, including one near‑euthanasia recommendation later overturned and a case of medication side effects. Some cattery/boarding communication and scheduling issues were mentioned (delayed updates, long waits, last‑minute changes, and small cages), plus a couple of billing or on‑the‑spot medication cost frustrations; one owner also noted a brusque bedside manner. Overall sentiment remains very favourable, but clearer boarding update protocols, firmer scheduling, and transparent cost discussions could further improve experiences.

🏥Clinic Specialties

  • Soft‑tissue and orthopaedic surgery (incl. desexing and complex cases)
  • Dentistry and dental extractions
  • Cat boarding cattery and cat‑friendly facilities
  • Chronic disease management (diabetes, heart and kidney)
  • On‑site diagnostics (ultrasound and cytology)
  • Puppy preschool and behaviour consultations

🏷️Keywords

#compassionateCare#skilledSurgeons#thoroughExplanations#clearCommunication#followUpCalls#friendlyTeam#catBoarding#catFriendlySpace#emergencySupport#longTermClients#valueForMoney#pricingTransparency#schedulingIssues#catteryCommunicationGaps#misdiagnosisConcerns#waitTimes

Overall Ratings

🐾Tips for Pet Owners

  • If you receive a serious diagnosis or an euthanasia recommendation, consider seeking a second opinion to feel fully confident in the plan.
  • Ask for a written, itemised estimate and discuss medication options (including pharmacy pricing) before starting treatment.
  • For boarding, confirm how often you’ll receive updates, clarify time‑out from cages, and consider premium suites if your cat needs more space.
  • Mention if your pet is anxious—there’s a cat‑only waiting area and carrier parking, and staff are noted for gentle handling.
  • Book ahead for surgeries and peak times, and reconfirm appointment or procedure timing to avoid scheduling surprises.
📊 **Overall Ratings** - Medical Expertise: 92% satisfied - Service Attitude: 94% satisfied - Convenience: 83% satisfied - Pricing: 78% satisfied - Cleanliness: 93% satisfied - Recommendability: 96% satisfied 👍 **What Pet Owners Praised** Owners consistently praised the vets and nurses for their compassion, clear communication and thorough explanations. Many noted excellent medical outcomes across surgeries (including desexing, dental work and complex procedures), careful monitoring of chronic conditions, and proactive follow‑ups with phone calls and updates. The clinic environment was described as clean, calm and cat‑friendly, and several reviewers highlighted being accommodated at short notice and even after hours. Long‑term clients and those who travel significant distances said they wouldn’t go anywhere else. 💬 **Common Feedback & Suggestions** Reviews are overwhelmingly positive, with only a few concerns raised. A small number of owners reported disagreement with diagnoses or treatment urgency, including one near‑euthanasia recommendation later overturned and a case of medication side effects. Some cattery/boarding communication and scheduling issues were mentioned (delayed updates, long waits, last‑minute changes, and small cages), plus a couple of billing or on‑the‑spot medication cost frustrations; one owner also noted a brusque bedside manner. Overall sentiment remains very favourable, but clearer boarding update protocols, firmer scheduling, and transparent cost discussions could further improve experiences. 🏥 **Clinic Specialties** - Soft‑tissue and orthopaedic surgery (incl. desexing and complex cases) - Dentistry and dental extractions - Cat boarding cattery and cat‑friendly facilities - Chronic disease management (diabetes, heart and kidney) - On‑site diagnostics (ultrasound and cytology) - Puppy preschool and behaviour consultations 🏷️ **Tags** #compassionateCare #skilledSurgeons #thoroughExplanations #clearCommunication #followUpCalls #friendlyTeam #catBoarding #catFriendlySpace #emergencySupport #longTermClients #valueForMoney #pricingTransparency #schedulingIssues #catteryCommunicationGaps #misdiagnosisConcerns #waitTimes 🐾 **Tips for Pet Owners** - If you receive a serious diagnosis or an euthanasia recommendation, consider seeking a second opinion to feel fully confident in the plan. - Ask for a written, itemised estimate and discuss medication options (including pharmacy pricing) before starting treatment. - For boarding, confirm how often you’ll receive updates, clarify time‑out from cages, and consider premium suites if your cat needs more space. - Mention if your pet is anxious—there’s a cat‑only waiting area and carrier parking, and staff are noted for gentle handling. - Book ahead for surgeries and peak times, and reconfirm appointment or procedure timing to avoid scheduling surprises.

Other areas this clinic treats

Common conditions in each area

Conditions commonly treated here

Note: this content is for general reference only — it is not a diagnosis.

Aortic Stenosis

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Aortic Thromboembolism

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Arteriovenous Fistula and Arteriovenous Malformation

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Atrial Fibrillation and Atrial Flutter

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Atrial Premature Complexes

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Contact

Clinic phone
(03) 9822 4952

Opening Hours

MonTueWedThuFriSatSun
08:00〜19:30
09:00〜15:00
⚠️

Hours notice

Actual hours may change on public holidays or unexpected situations. Please call ahead to confirm before visiting.

Map

Clinic Address

high st glen iris vic 3146

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Frequently Asked Questions

Here are the questions pet owners ask most often — tap a question to read the full answer. For other concerns, please consult a licensed veterinarian.

Glen Iris Veterinary Clinic is on High St, Glen Iris VIC 3146 in Melbourne. There isn’t a train/metro/light-rail station within easy walking distance, so most visitors drive or check Google Maps for the nearest bus route. Street parking is typically available nearby—always check local signage before you park.

They’re open Monday to Friday 8:00 am–7:30 pm and Saturday 9:00 am–3:00 pm; closed on Sunday. Hours may vary on public holidays, so call ahead to confirm.

You can contact the clinic on (03) 9822 4952. For more information, visit http://www.glenirisvethospital.com.au/.

To book, call the clinic or visit their website for current booking options. For surgeries and peak times, book ahead and reconfirm your appointment to avoid scheduling surprises.

Consultation fees vary by clinic in Australia and are not government-regulated, and Medicare does not cover pets. Call the clinic for a current quote, and ask for a written, itemised estimate for any procedures or treatments. If you have pet insurance or are considering payment-plan options (e.g. VetPay, Afterpay, GapOnly), ask how claims or plans can be handled at the time of booking.

Most Australian vet clinics commonly accept EFTPOS, Visa/Mastercard and tap-and-go (Apple Pay/Google Pay), and some may support pet‑insurance gap claims or payment plans—call ahead to confirm what’s available at this clinic.

The clinic provides soft‑tissue and orthopaedic surgery (including desexing and complex cases), dentistry and extractions, on‑site diagnostics (ultrasound and cytology), chronic disease management (diabetes, heart and kidney), puppy preschool and behaviour consultations, plus a cat boarding cattery and cat‑friendly facilities.

Yes, the clinic is noted as cat‑friendly with a calm environment, a cat‑only waiting area and carrier parking, and staff known for gentle handling and clear communication.

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Source: Google Maps
Last updated: 10 July 2026