353 reviews
26 abbott st sandringham vic 3191
#compassionateCare#skilledSurgery#clearCommunication+12
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Owner Review Summary
Distilled from Google reviews — see what pet owners actually say
👍What Pet Owners Praised
Owners consistently praised the caring, friendly team and the way vets and nurses handle pets gently, including anxious or nervous animals. Many highlighted clear communication and follow-up, quick help in emergencies, thorough care (from ear infections to dental surgery), and seamless coordination with specialists and the emergency hospital. Several long-term clients (often many years) said they wouldn’t go elsewhere and felt their pets were in safe hands. A few also noted the clinic is very clean and well presented.
💬Common Feedback & Suggestions
While the tone is strongly positive overall, a minority reported concerns. A few mentioned unfriendly or abrupt front-desk interactions and occasional miscommunication or conflicting advice, with one serious complaint about missed early treatment and another about an unprofessional exam. Appointment availability and hours drew mixed feedback: some got same-day slots, but others struggled to book promptly, noted reduced hours/no Sundays, or were turned away for being slightly late. Pricing drew occasional criticism, with one calling it extremely expensive and another citing higher-than-expected charges and add-ons; past strict COVID protocols also frustrated some clients.
🏥Clinic Specialties
- Emergency and urgent care
- Dental surgery and extractions
- Ear and eye conditions with specialist referral
- End-of-life and aftercare support
- Puppy and kitten preventive care and owner education
🏷️Keywords
#compassionateCare#friendlyStaff#clearCommunication#gentleHandling#followUpCalls#emergencyFitIns#longTermClients#cleanClinic#reasonableFees#priceyForSome#appointmentAvailabilityIssues#reducedHours#strictLatePolicy#miscommunicationConcerns#specialistReferrals#endOfLifeSupport
Overall Ratings
🐾Tips for Pet Owners
- Book ahead for non-urgent visits and check current hours, as some reviewers noted reduced hours and no Sunday availability.
- If it’s urgent, call early—several owners were squeezed in the same day for emergencies.
- Arrive a few minutes early; a reviewer reported being turned away when arriving 10 minutes late.
- Discuss costs upfront and request an itemised estimate, especially for tests, to avoid bill surprises.
- If you visit regularly, consider a wellness plan like Healthy Pets Plus, which multiple reviewers found cost-effective.
Other areas this clinic treats
Common conditions in each area
Conditions commonly treated here
Note: this content is for general reference only — it is not a diagnosis.
Abortion, Spontaneous (Early Pregnancy Loss)-Cats
Abortion, Spontaneous (Early Pregnancy Loss)-Dogs
Abortion, Termination of Pregnancy
Breeding, Timing
Cryptorchidism
Eclampsia
Contact
Opening Hours
| Mon | Tue | Wed | Thu | Fri | Sat | Sun | |
|---|---|---|---|---|---|---|---|
| 08:00〜18:00 | |||||||
| 08:00〜19:30 | |||||||
| 08:30〜16:00 |
⚠️
Hours notice
Actual hours may change on public holidays or unexpected situations. Please call ahead to confirm before visiting.
Frequently Asked Questions
Here are the questions pet owners ask most often — tap a question to read the full answer. For other concerns, please consult a licensed veterinarian.
Greencross Vets Sandringham is at 262 Bluff Rd, Sandringham VIC 3191. As there isn’t a train or light-rail station within easy walking distance, driving is usually simplest. Street parking is typically available nearby—check local signage. Alternatively, use Google Maps to find the closest bus route from your location.
They’re open Mon–Wed 8:00am–6:00pm, Thu–Fri 8:00am–7:30pm, and Sat 8:30am–4:00pm; closed Sundays. Hours may change on public holidays, so check ahead before you travel.
Call (03) 9598 3621 to reach the clinic. You can also get in touch via their website: https://www.greencrossvets.com.au/vets/sandringham/?utm_source=google&utm_medium=organic&utm_campaign=local_seo&utm_term=sandringham
You can book online via their website or call the clinic to schedule. For urgent concerns, call first as they may be able to fit you in the same day during opening hours.
Consultation fees in Australia aren’t government-regulated and vary by clinic and case, so the best way to know is to call the clinic for a current quote. For any procedure or surgery, ask for an itemised written estimate. If you need after-hours care at an emergency hospital, fees are typically higher. Pet insurance can help with eligible costs, and some clinics offer gap-claim or payment-plan options—ask what’s available.
Most Australian vet clinics commonly accept EFTPOS, Visa/Mastercard and tap-and-go (Apple Pay/Google Pay), and some also support pet-insurance gap claims or payment plans. As offerings differ by clinic, call ahead to confirm what this clinic accepts.
They can see urgent cases during their opening hours and may be able to accommodate same-day emergencies when possible. They are not a 24/7 hospital and are closed on Sundays; for after-hours emergencies, go to a dedicated emergency hospital and call ahead.
Yes—street parking is usually available near the clinic; please check local signage for time limits or restrictions. No nearby paid car park has been identified.
Highlighted services include emergency and urgent care, dental surgery and extractions, support for ear and eye conditions with specialist referral, end-of-life and aftercare support, and puppy and kitten preventive care with owner education.
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Last updated: 10 July 2026