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All of the above are anonymous, voluntary owner reports for reference only. They do not represent the clinic's official position; we still suggest confirming with the clinic before visiting.
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Owner Review Summary
Distilled from Google reviews — see what pet owners actually say
👍What Pet Owners Praised
Owners frequently praised the team’s compassion and willingness to take time explaining options, with several noting calm, gentle handling that put anxious pets at ease. Many cited strong surgical and diagnostic wins (e.g., TPLO cruciate repairs, lump removals, dental extractions, accurate second-opinion diagnoses) and quick help in urgent situations, including short‑notice and Sunday visits. Follow‑up calls and emailed notes were mentioned, and a number of reviewers felt fees were fair or competitive. The on‑site hydrotherapy pool and rehabilitation focus also earned positive mentions.
💬Common Feedback & Suggestions
Reviews are polarised, with multiple reports alleging missed or delayed diagnoses or insufficient investigations (e.g., not using X‑rays/ultrasound promptly) that in some cases preceded poor outcomes. Two accounts describe cats being euthanised without owner consent within hours of arrival, and others mention inconsistent examinations, long waits, and walk‑ins being prioritised over booked clients. A few reviewers felt the premises (described as a shed) were unsanitary, citing towel reuse, and several raised concerns about billing transparency, unexpected add‑ons, and boarding price changes. Handover to other clinics and record sharing were also flagged as challenging by a small number of owners.
🏥Clinic Specialties
- Orthopaedic surgery (TPLO and cruciate repairs)
- Emergency and weekend care
- Canine hydrotherapy and rehabilitation
- Soft‑tissue surgery and lump removals
- Reproductive services and elective C‑sections
- Dentistry and dental extractions
🏷️Keywords
Overall Ratings
🐾Tips for Pet Owners
- If your pet is unwell, ask specifically whether imaging (X‑rays, ultrasound, bloods) can be done the same visit to avoid delays.
- Confirm itemised costs and approvals in advance, especially for add‑on tests, medications, and boarding.
- Allow extra time for appointments as waits can be long; calling ahead may help if schedules are running behind.
- For urgent or weekend issues, phone first—reviewers report being squeezed in on short notice, including Sundays.
- Request copies of all notes, images and results at the visit to simplify any follow‑up or second‑opinion care.
Other areas this clinic treats
Common conditions in each area
Conditions commonly treated here
Note: this content is for general reference only — it is not a diagnosis.
Abortion, Spontaneous (Early Pregnancy Loss)-Cats
Abortion, Spontaneous (Early Pregnancy Loss)-Dogs
Abortion, Termination of Pregnancy
Breeding, Timing
Cryptorchidism
Eclampsia
Contact
Opening Hours
| Mon | Tue | Wed | Thu | Fri | Sat | Sun | |
|---|---|---|---|---|---|---|---|
| 08:00〜19:00 | |||||||
| 09:00〜16:00 | |||||||
| 10:00〜16:00 |
Hours notice
Actual hours may change on public holidays or unexpected situations. Please call ahead to confirm before visiting.
Frequently Asked Questions
Here are the questions pet owners ask most often — tap a question to read the full answer. For other concerns, please consult a licensed veterinarian.
Woofpurnay Vet Hospital is at 357–359 Belgrave-Hallam Rd, Narre Warren North VIC 3804. As there isn’t a train or light-rail station within easy walking distance, most pet owners drive; street parking is typically available nearby—please check local signage. If using public transport, use Google Maps to plan the nearest bus route and walking directions.
They’re open Monday–Friday 8:00 am–7:00 pm, Saturday 9:00 am–4:00 pm, and Sunday 10:00 am–4:00 pm. Hours may vary on public holidays, so call ahead or check the website for updates.
You can call the clinic on (03) 8784 4444 or visit http://www.woofpurnayvet.com.au/ for more information.
You can book by calling the clinic to arrange a suitable time, or use the contact/booking options on their website at http://www.woofpurnayvet.com.au/.
Veterinary fees in Australia aren’t regulated and vary by clinic, and Medicare does not cover pets. For the current consult fee at Woofpurnay Vet Hospital, please call to request a quote, and ask for an itemised written estimate for any procedures or diagnostics. If you need urgent or after-hours help, be aware fees are typically higher. Pet insurance may help with eligible costs, and some clinics offer gap claims or payment-plan options—ask what’s available when you call.
Australian vet clinics commonly accept EFTPOS, Visa/Mastercard and tap-and-go (Apple Pay/Google Pay), and some offer pet-insurance gap claims or payment plans; call ahead to confirm what this clinic accepts on the day.
They provide emergency and weekend care and often try to fit in urgent cases—call before you leave so the team can advise availability and wait times. For problems outside opening hours, call first to check if an on‑call vet is available or for referral advice; note after‑hours fees are typically higher.
Yes—street parking is typically available near the clinic on Belgrave-Hallam Rd; please check local signage and allow extra time at busy periods.
The clinic’s noted services include orthopaedic surgery (such as TPLO and cruciate repairs), soft‑tissue surgery and lump removals, emergency and weekend care, canine hydrotherapy and rehabilitation, reproductive services including elective C‑sections, and dentistry with dental extractions.
Woofpurnay Vet Hospital holds a 4.2/5.0 rating from 117 reviews, with many praising compassionate care, clear explanations, calm handling of anxious pets, strong surgical and diagnostic outcomes, prompt help in urgent situations (including Sundays), follow‑up calls, and the on‑site hydrotherapy pool. Feedback is mixed overall, with reports from some owners about delayed or insufficient diagnostics, concerns over cleanliness and waits, billing transparency issues, and challenges with records and handovers.
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