313 reviews
562 melton hwy sydenham vic 3037
#compassionateCare#friendlyStaff#clearCommunication+13
What owners report about visiting
1 community reports｜1/5 details added｜Updated 8/4
The information below comes from anonymous owner reports and keeps updating; we still suggest confirming with the clinic before your visit.
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All of the above are anonymous, voluntary owner reports for reference only. They do not represent the clinic's official position; we still suggest confirming with the clinic before visiting.
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Owner Review Summary
Distilled from Google reviews — see what pet owners actually say
👍What Pet Owners Praised
Owners consistently praised the team’s compassion and gentle handling, especially during emergencies and end‑of‑life care, noting staff who took time to explain options and support families. Many highlighted knowledgeable vets, thorough care, good outcomes (including dental procedures), and useful follow‑ups. Several also mentioned a clean, modern clinic, with some appreciating features like calm admissions and easy insurance claiming.
💬Common Feedback & Suggestions
Reviews include repeated concerns about high costs, add‑on fees (e.g., follow‑up phone consults and medication dispensing), and strict refund policies. A number of owners reported inconsistent triage for urgent cases—being refused near opening/closing times, delayed call‑backs, and booking/result mix‑ups—plus occasional rushed or incomplete exams. Front‑desk service was described as variable, with a few reports of unwelcoming or abrupt interactions. A small number felt persistent issues (notably ear infections) weren’t resolved, and one bird wing trim was performed poorly.
🏥Clinic Specialties
- Dentistry and dental procedures
- End‑of‑life and euthanasia care
- Senior pet care and chronic disease management
- Soft‑tissue surgery and lump removals
- Small mammal and avian care
- Emergency triage and stabilisation
🏷️Keywords
#compassionateCare#griefSupport#friendlyStaff#clearCommunication#thoroughExams#gentleHandling#dentalCare#seniorPetCare#smallExoticsAndAvian#cleanClinic#easyInsuranceClaims#expensivePricing#receptionistIssues#emergencyTriageConcerns#inconsistentFollowUp#sameDayAppointments
Overall Ratings
🐾Tips for Pet Owners
- Ask for an itemised estimate upfront and clarify any fees for follow‑up phone consults; request a written prescription or discuss generic options if you want to compare medication prices.
- If your case is urgent, call ahead—if they can’t see you promptly (especially near closing), head directly to an emergency hospital.
- For anxious pets or procedures, ask about a calm admission and use the separate cat/dog areas to reduce stress.
- For recurring problems (e.g., ear infections), agree on a long‑term plan and confirm when results or rechecks are due; follow up proactively if you don’t hear back.
- Bring your pet insurance details—owners noted the clinic can help make claiming easier.
Other areas this clinic treats
Common conditions in each area
Conditions commonly treated here
Note: this content is for general reference only — it is not a diagnosis.
Abortion, Spontaneous (Early Pregnancy Loss)-Cats
Abortion, Spontaneous (Early Pregnancy Loss)-Dogs
Abortion, Termination of Pregnancy
Breeding, Timing
Cryptorchidism
Eclampsia
Contact
Opening Hours
| Mon | Tue | Wed | Thu | Fri | Sat | Sun | |
|---|---|---|---|---|---|---|---|
| 07:30〜20:00 | |||||||
| 08:30〜17:00 |
⚠️
Hours notice
Actual hours may change on public holidays or unexpected situations. Please call ahead to confirm before visiting.
Frequently Asked Questions
Here are the questions pet owners ask most often — tap a question to read the full answer. For other concerns, please consult a licensed veterinarian.
Brimbank Veterinary Clinic is at 562 Melton Hwy, Sydenham VIC 3037. There isn’t a train, metro or light‑rail station within easy walking distance, so driving is the most practical option. Street parking is typically available nearby—check local signage for time limits. If you’re using public transport, use Google Maps to find the nearest bus route and stops.
They’re open Monday to Friday 7:30 am–8:00 pm and Saturday 8:30 am–5:00 pm; closed on Sundays.
You can call Brimbank Veterinary Clinic on (03) 9449 1100. For general information, visit https://www.brimbankvet.com.au/.
Book by calling the clinic or visiting their website to request an appointment. Same‑day bookings may be available—call ahead to check, especially for urgent cases.
Consultation fees in Australia aren’t government‑regulated and vary by clinic and case, and Medicare doesn’t cover pets. For the most up‑to‑date price, call the clinic for a quote and ask for an itemised written estimate for any procedures. If you have pet insurance, ask about claiming options, and note some clinics offer gap‑only claims or payment plans (e.g. VetPay, Afterpay)—ask what’s available.
Most Australian vets accept EFTPOS, Visa/Mastercard and tap‑and‑go (Apple Pay/Google Pay); call ahead to confirm what Brimbank Veterinary Clinic accepts. Some clinics also support pet‑insurance gap claims or payment plans such as VetPay, Afterpay or GapOnly—ask about options when you book.
They provide emergency triage and stabilisation during opening hours, but they’re not a 24/7 emergency hospital. Call ahead so the team can advise on availability; if they can’t see you promptly (especially near closing), head to a dedicated emergency hospital.
Services highlighted include dentistry and dental procedures, end‑of‑life and euthanasia care, senior pet care and chronic disease management, soft‑tissue surgery and lump removals, small mammal and avian care, and emergency triage/stabilisation. If you have an exotic pet, call ahead to confirm they can see your species.
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Last updated: 10 July 2026