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All of the above are anonymous, voluntary owner reports for reference only. They do not represent the clinic's official position; we still suggest confirming with the clinic before visiting.
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Owner Review Summary
Distilled from Google reviews — see what pet owners actually say
👍What Pet Owners Praised
Owners consistently praised the vets and nurses for their compassion, patience and clear communication, especially with anxious pets and during end‑of‑life care. Many mention thorough explanations of options and costs, careful follow‑ups, and successful outcomes from surgeries, dentistry and routine procedures. Reviewers also highlight strong expertise with exotic and small mammals, and note smooth booking with same‑day fit‑ins and a welcoming, clean environment.
💬Common Feedback & Suggestions
While the vast majority of comments are very positive, several reviewers raised concerns about pricing, including recent increases, unexpected add‑on fees, expensive medications and reluctance to provide prescriptions. A few reported slow or absent email responses, occasional brusque or unsympathetic interactions at reception or with a vet, and one account of an unclean consult room. There are isolated reports of misdiagnosis or unresolved issues and comments about staff turnover; one reviewer also objected to being refused euthanasia. These are in the minority but recur enough to note.
🏥Clinic Specialties
- Exotic and small‑mammal medicine (ferrets, rabbits, guinea pigs, rats)
- Dentistry and dental extractions
- Soft‑tissue surgery and desexing
- End‑of‑life and euthanasia care
- Integrative and holistic care with nutrition plans
- Titre testing and vaccine counselling
🏷️Keywords
Overall Ratings
🐾Tips for Pet Owners
- Book online and call if the matter is urgent—many reviewers were fit in on the day.
- If you have multiple concerns for one visit, confirm in advance how consult time and any extra fees are charged.
- Ask for a cost estimate up front, including medication pricing and the clinic’s prescription policy if you prefer to buy meds elsewhere.
- Mention if your pet is anxious or reactive so staff can plan gentle handling and accommodate waiting arrangements.
- If you have an exotic pet (ferret, rabbit, guinea pig or rat), request an exotics‑experienced vet when booking.
Other areas this clinic treats
Common conditions in each area
Conditions commonly treated here
Note: this content is for general reference only — it is not a diagnosis.
Abortion, Spontaneous (Early Pregnancy Loss)-Cats
Abortion, Spontaneous (Early Pregnancy Loss)-Dogs
Abortion, Termination of Pregnancy
Breeding, Timing
Cryptorchidism
Eclampsia
Contact
Opening Hours
| Mon | Tue | Wed | Thu | Fri | Sat | Sun | |
|---|---|---|---|---|---|---|---|
| 08:00〜18:30 | |||||||
| 08:30〜14:00 | |||||||
| 10:00〜13:00 |
Hours notice
Actual hours may change on public holidays or unexpected situations. Please call ahead to confirm before visiting.
Frequently Asked Questions
Here are the questions pet owners ask most often — tap a question to read the full answer. For other concerns, please consult a licensed veterinarian.
Canterbury Veterinary Clinic is at 721 Canterbury Rd, Surrey Hills VIC 3127. There isn’t a train or light‑rail station within easy walking distance, so driving is usually the simplest option. Street parking is typically available nearby—check local signage and allow a few extra minutes at busy times. If you’re using public transport, use Google Maps to plan a nearby bus route.
They’re open Mon–Fri 8:00 am–6:30 pm, Sat 8:30 am–2:00 pm, and Sun 10:00 am–1:00 pm. Hours can change on public holidays—call ahead to confirm.
You can call (03) 9836 2708 or visit http://canterburyvet.com.au/ for enquiries and updates.
You can book online via their website or call the clinic; if your pet’s matter is urgent, call to see if a same‑day fit‑in is possible. If you have an exotic pet (ferret, rabbit, guinea pig or rat), request an exotics‑experienced vet when booking.
Veterinary fees in Australia vary by clinic and are not government‑regulated, and Medicare does not cover pets. For the most accurate, current consult fee, call the clinic and ask for a quote. If your pet needs a procedure, request an itemised written estimate (including meds and follow‑ups). If care is needed after hours, be aware fees are typically higher. If you have pet insurance or prefer payment plans, ask what options they can process; availability varies by clinic and insurer.
Most Australian vet clinics commonly accept EFTPOS, Visa/Mastercard and tap‑and‑go (Apple Pay/Google Pay), and some support pet‑insurance gap claims or payment plans. As policies vary, call ahead to confirm what this clinic accepts.
They provide daytime and weekend care during their listed hours; no specific after‑hours details are provided. For urgent issues outside these times, call to discuss options or head to a nearby 24/7 emergency vet; note that after‑hours fees are usually higher.
Yes—street parking is typically available on Canterbury Rd and surrounding streets; check local signage and time limits.
The clinic is noted for exotic and small‑mammal medicine (ferrets, rabbits, guinea pigs, rats), dentistry and dental extractions, soft‑tissue surgery and desexing, end‑of‑life and euthanasia care, integrative/holistic care with nutrition plans, and titre testing with vaccine counselling.
Pet owners rate it 4.5/5 from 212 reviews, praising compassionate, patient care, clear communication about options and costs, gentle handling of anxious pets, thorough follow‑ups, strong exotics expertise, and successful surgeries and dentistry; booking is often smooth and the clinic is clean and welcoming. Some reviewers mention pricing concerns (add‑on fees, expensive meds, reluctance to provide prescriptions), slower email responses, and occasional brusque interactions; isolated reports note misdiagnosis or cleanliness issues.
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