Dr Andrew the House Call Vet

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All of the above are anonymous, voluntary owner reports for reference only. They do not represent the clinic's official position; we still suggest confirming with the clinic before visiting.

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Owner Review Summary

Distilled from Google reviews — see what pet owners actually say

👍What Pet Owners Praised

Owners consistently praised the vets and nurses for being highly knowledgeable, compassionate, and thorough, with clear explanations of treatment options and costs up front. Many cited excellent outcomes (from complex wound healing to successful surgeries and smart triage to emergency), attentive aftercare, and tailored plans that include nutrition and holistic advice. Anxious and reactive pets were handled calmly and kindly, with thoughtful measures like clearing the way from the car and building trust to avoid sedation. Long-term loyalty and clients travelling significant distances were common themes.

💬Common Feedback & Suggestions

While reviews are overwhelmingly positive, a few concerns came up. Some reported front-desk or nurse issues such as being ignored briefly, refusing to quickly assess without an appointment, or a curt attitude, and one owner felt a public post after their pet’s death was disrespectful. A handful felt pricing could be high or inconsistent (including one complaint about the cost of a single tablet), and one cat owner described poor handling and difficulty with a blood draw. One reviewer also felt service levels had slipped with growth, and another noted repeat medications required another consult when they expected a refill.

🏥Clinic Specialties

  • Holistic nutrition and diet-based care
  • Skin and allergy management
  • General surgery and post-operative care
  • Injury rehabilitation and mobility support
  • Senior pet care and end-of-life support
  • Fear-free handling for anxious or reactive pets

🏷️Keywords

#compassionateCare#knowledgeableVets#thoroughExams#clearCommunication#upfrontPricing#nutritionAdvice#holisticApproach#greatAftercare#anxietyAwareHandling#reactiveDogProtocols#longTermLoyalty#convenientSameDay#reasonableFees#someExpensive#receptionServiceIssues#catHandlingConcerns

Overall Ratings

🐾Tips for Pet Owners

  • Ask for a written estimate and discussion of all options at the start of the consult—the team is known for clear, upfront cost explanations.
  • If your dog is reactive or anxious, call ahead and request to wait in the car so staff can guide you straight into a room.
  • If you value diet-based or holistic input, mention this when booking so you can be matched with a clinician who focuses on nutrition.
  • Plan ahead for repeat medications—some scripts may require a consult before dispensing.
  • For nervous cats or handling-sensitive pets, bring a secure carrier and let reception know so extra time and gentle handling can be arranged.
📊 **Overall Ratings** - Medical Expertise: 94% satisfied - Service Attitude: 91% satisfied - Convenience: 87% satisfied - Pricing: 63% satisfied - Cleanliness: 88% satisfied - Recommendability: 95% satisfied 👍 **What Pet Owners Praised** Owners consistently praised the vets and nurses for being highly knowledgeable, compassionate, and thorough, with clear explanations of treatment options and costs up front. Many cited excellent outcomes (from complex wound healing to successful surgeries and smart triage to emergency), attentive aftercare, and tailored plans that include nutrition and holistic advice. Anxious and reactive pets were handled calmly and kindly, with thoughtful measures like clearing the way from the car and building trust to avoid sedation. Long-term loyalty and clients travelling significant distances were common themes. 💬 **Common Feedback & Suggestions** While reviews are overwhelmingly positive, a few concerns came up. Some reported front-desk or nurse issues such as being ignored briefly, refusing to quickly assess without an appointment, or a curt attitude, and one owner felt a public post after their pet’s death was disrespectful. A handful felt pricing could be high or inconsistent (including one complaint about the cost of a single tablet), and one cat owner described poor handling and difficulty with a blood draw. One reviewer also felt service levels had slipped with growth, and another noted repeat medications required another consult when they expected a refill. 🏥 **Clinic Specialties** - Holistic nutrition and diet-based care - Skin and allergy management - General surgery and post-operative care - Injury rehabilitation and mobility support - Senior pet care and end-of-life support - Fear-free handling for anxious or reactive pets 🏷️ **Tags** #compassionateCare #knowledgeableVets #thoroughExams #clearCommunication #upfrontPricing #nutritionAdvice #holisticApproach #greatAftercare #anxietyAwareHandling #reactiveDogProtocols #longTermLoyalty #convenientSameDay #reasonableFees #someExpensive #receptionServiceIssues #catHandlingConcerns 🐾 **Tips for Pet Owners** - Ask for a written estimate and discussion of all options at the start of the consult—the team is known for clear, upfront cost explanations. - If your dog is reactive or anxious, call ahead and request to wait in the car so staff can guide you straight into a room. - If you value diet-based or holistic input, mention this when booking so you can be matched with a clinician who focuses on nutrition. - Plan ahead for repeat medications—some scripts may require a consult before dispensing. - For nervous cats or handling-sensitive pets, bring a secure carrier and let reception know so extra time and gentle handling can be arranged.

Other areas this clinic treats

Common conditions in each area

Conditions commonly treated here

Note: this content is for general reference only — it is not a diagnosis.

Abortion, Spontaneous (Early Pregnancy Loss)-Cats

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Abortion, Spontaneous (Early Pregnancy Loss)-Dogs

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Abortion, Termination of Pregnancy

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Breeding, Timing

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Cryptorchidism

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Contact

Clinic phone
(03) 9890 1728
Official website
vetsofmelbourne.com.au/

Opening Hours

MonTueWedThuFriSatSun
08:00〜18:00
⚠️

Hours notice

Actual hours may change on public holidays or unexpected situations. Please call ahead to confirm before visiting.

Map

Clinic Address

mont albert vic 3127

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Frequently Asked Questions

Here are the questions pet owners ask most often — tap a question to read the full answer. For other concerns, please consult a licensed veterinarian.

Dr Andrew the House Call Vet is based in Mont Albert, VIC 3127. As no train/metro/light-rail station was found within easy walking distance, it’s easiest to drive or use Google Maps to plan a nearby bus route. Street parking is typically available in Mont Albert—check local signage before you park.

The clinic is open Monday to Friday, 8:00 am–6:00 pm, and closed on Saturdays and Sundays. Hours may change on public holidays, so call ahead or check the website to confirm.

You can call the clinic on (03) 9890 1728. For general enquiries, visit https://vetsofmelbourne.com.au/.

To book, call the clinic or enquire via the website contact options. If your pet is anxious or reactive, mention this when booking so the team can plan gentle, low-stress handling.

Veterinary fees in Australia aren’t regulated and vary by clinic and the type of care, and Medicare doesn’t cover pets. For the most accurate, current quote, call the clinic and ask for an itemised written estimate for any procedures or tests. If you have pet insurance, check your policy; some providers offer gap claims or payment options (e.g., GapOnly, VetPay, Afterpay) through participating clinics.

Most Australian vet clinics commonly accept EFTPOS, Visa/Mastercard and tap-and-go (Apple Pay/Google Pay), and some support pet-insurance gap claims or payment plans—call ahead to confirm what’s available at this clinic.

Yes—street parking is typically available in Mont Albert near the clinic’s location. Please check local parking signs for time limits or restrictions.

Based on client feedback and clinic focus areas, they offer: • Holistic nutrition and diet-based care • Skin and allergy management • General surgery and post-operative care • Injury rehabilitation and mobility support • Senior pet care and end-of-life support • Fear-free handling for anxious or reactive pets.

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Source: Google Maps
Last updated: 10 July 2026