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All of the above are anonymous, voluntary owner reports for reference only. They do not represent the clinic's official position; we still suggest confirming with the clinic before visiting.
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Owner Review Summary
Distilled from Google reviews — see what pet owners actually say
👍What Pet Owners Praised
Owners consistently praised the clinic’s avian expertise and gentle handling across a wide range of birds—from budgies and cockatoos to chickens, pigeons and ducks—with many noting thorough exams and clear, educational advice. Reviewers highlighted compassionate bedside manner, prompt communication and follow‑up, and the team’s willingness to fit in emergencies, plus strong outcomes in both avian cases and dog dental procedures. Many remarked on fair or affordable fees with transparent breakdowns and said they travel long distances or have been loyal for years.
💬Common Feedback & Suggestions
While reviews are overwhelmingly positive, a few raised concerns. Isolated reports mentioned a rude interaction at reception, a bandaging decision that worsened swelling, and one budgie that died during a blood test, as well as occasional inconsistent advice between vets. There were complaints about no walk‑ins for emergencies and one delayed mailed prescription; one reviewer was upset about surrender policies for injured wild birds. A single billing dispute cited unexpected test charges, though most others found pricing clear.
🏥Clinic Specialties
- Avian and exotic medicine
- Dog and cat dentistry and extractions
- Backyard poultry and chicken care
- Wild bird rescue and rehabilitation support
- Telehealth and phone consultations for avian cases
- Chronic disease management and palliative care
🏷️Keywords
Overall Ratings
🐾Tips for Pet Owners
- Book ahead via the online portal and call first for urgent cases—they don’t usually take walk‑ins but often squeeze in emergencies.
- Ask for an itemised estimate before agreeing to tests or procedures; most reviewers received clear cost breakdowns.
- Bring diet details and photos of your bird’s cage, perches and setup—the vets give practical nutrition and husbandry advice.
- If you’re far away, consider a phone or Zoom consult; they can advise remotely and post medications.
- If surrendering an injured wild bird, ask about policies and potential outcomes so expectations are clear.
Other areas this clinic treats
Common conditions in each area
Conditions commonly treated here
Note: this content is for general reference only — it is not a diagnosis.
Deciduous Teeth, Persistent (Retained)
Dentigerous Cyst
Enamel Hypoplasia/Hypocalcification
Feline Stomatitis-Feline Chronic Gingivostomatitis (FCGS)
Gingival Enlargement/Hyperplasia
Halitosis
Contact
Opening Hours
| Mon | Tue | Wed | Thu | Fri | Sat | Sun | |
|---|---|---|---|---|---|---|---|
| 09:00〜12:00 | |||||||
| 09:00〜18:00 | |||||||
| 10:00〜12:00 |
Hours notice
Actual hours may change on public holidays or unexpected situations. Please call ahead to confirm before visiting.
Frequently Asked Questions
Here are the questions pet owners ask most often — tap a question to read the full answer. For other concerns, please consult a licensed veterinarian.
Bird Vet Melbourne is at 128 Highbury Rd, Burwood VIC 3125. As there isn’t a train or light-rail station within easy walking distance, driving is usually the simplest option; street parking is typically available nearby—please check local signage. If you’re using public transport, check Google Maps for the nearest bus route.
Bird Vet Melbourne is open Monday to Friday 9:00 am–6:00 pm, Saturday 9:00 am–12:00 pm, and Sunday 10:00 am–12:00 pm. Hours may vary on public holidays, so call ahead or check their website.
You can contact Bird Vet Melbourne on (03) 9808 9011 or via their website at https://birdvetmelbourne.com/.
You can book online via their website’s booking portal or call to arrange an appointment. For urgent cases, call first—they don’t usually accept walk-ins but often try to fit in emergencies. Telehealth or phone consultations are available for avian cases if you’re far away.
Veterinary consultation fees in Australia vary by clinic, aren’t government‑regulated, and Medicare doesn’t cover pets. For a current quote, please call the clinic and ask for an itemised written estimate for any tests or procedures. Many reviewers reported clear, transparent pricing here, and if you have pet insurance or need a payment plan, ask what options they can support.
Most Australian vets commonly accept EFTPOS, Visa/Mastercard and tap‑and‑go (Apple Pay/Google Pay); some also support pet‑insurance gap claims or payment plans. Please call ahead to confirm what this clinic accepts on the day.
They are not a walk‑in emergency hospital, but the team often tries to fit in urgent cases during opening hours—call first for advice. If your pet needs help outside their opening times, seek a 24/7 emergency vet.
Bird Vet Melbourne specialises in avian and exotic medicine, with services that include backyard poultry and chicken care, dog and cat dentistry and extractions, telehealth/phone consultations for avian cases, chronic disease management and palliative care, plus support for wild bird rescue and rehabilitation (policies vary—enquire ahead).
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