362 reviews
hampton park vic 3976
#compassionateCare#clearCommunication#thoroughExams+13
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Owner Review Summary
Distilled from Google reviews — see what pet owners actually say
👍What Pet Owners Praised
Owners consistently praised the vets and nurses for their compassion, patience and gentle handling, especially with anxious pets and during end‑of‑life care. Many mentioned clear, thorough explanations, good follow‑up (including next‑day check‑in calls), and feeling supported through everything from routine checks to surgery and hospital stays. Reviewers also highlighted fair, reasonable pricing with no upselling, and long‑term loyalty from clients who’ve attended for many years.
💬Common Feedback & Suggestions
While reviews are largely positive, a small number reported serious concerns including alleged misdiagnosis or delayed urgency for worsening conditions, and one post‑operative loss. A few owners found reception staff rude or defensive, and there were occasional delays or difficulty securing urgent appointments; one reviewer also noted medication stock not being immediately available. One cleanliness complaint alleged ringworm exposure, and another advised the clinic was not suitable for rabbit care. Pricing concerns were rare, but one reviewer felt overcharged and another cited lack of consent for an ear tattoo.
🏥Clinic Specialties
- Soft tissue surgery and desexing
- Palliative and euthanasia care
- Inpatient hospital care and monitoring
- Behaviour and anxiety management
- Dermatology and allergy treatment
- Preventive care and vaccinations
🏷️Keywords
#compassionateCare#gentleWithNervousPets#thoroughExplanations#followUpCalls#affordablePricing#longTermClients#sameDayAppointments#sundayAvailability#surgeryAndDesexing#endOfLifeSupport#rudeReception#misdiagnosisConcerns#waitTimeDelays#medicationStockIssues#cleanlinessConcerns#exoticPetLimitations
Overall Ratings
🐾Tips for Pet Owners
- If your pet is anxious, let the team know—reviewers say the vets will take things slowly and use a gentle approach.
- For urgent or rapidly worsening symptoms, insist on same‑day assessment or consider emergency care if an appointment isn’t available.
- Confirm species expertise (e.g. rabbits/exotics) before booking, and ask about medication availability; request a script if stock is limited.
- Discuss costs and consent for any add‑on procedures (such as desexing tattoos) and ask for written aftercare instructions.
- Book ahead for peak times and allow for possible delays due to emergencies; check current opening hours, including any weekend availability.
Other areas this clinic treats
Common conditions in each area
Conditions commonly treated here
Note: this content is for general reference only — it is not a diagnosis.
Abortion, Spontaneous (Early Pregnancy Loss)-Cats
Abortion, Spontaneous (Early Pregnancy Loss)-Dogs
Abortion, Termination of Pregnancy
Breeding, Timing
Cryptorchidism
Eclampsia
Contact
Opening Hours
| Mon | Tue | Wed | Thu | Fri | Sat | Sun | |
|---|---|---|---|---|---|---|---|
| 08:30〜14:30 | |||||||
| 08:30〜19:00 |
⚠️
Hours notice
Actual hours may change on public holidays or unexpected situations. Please call ahead to confirm before visiting.
Frequently Asked Questions
Here are the questions pet owners ask most often — tap a question to read the full answer. For other concerns, please consult a licensed veterinarian.
Pound Road Veterinary Clinic is at 8 Pound Rd, Hampton Park VIC 3976. As there isn’t a train or light‑rail station within easy walking distance, driving is usually easiest. Street parking is typically available near the clinic—please check local signage. If you’re using public transport, use Google Maps to plan a nearby bus route to Pound Road in Hampton Park.
They’re open Monday to Friday 8:30 am–7:00 pm and Saturday 8:30 am–2:30 pm; closed Sunday. Check the website for any updates to hours, especially around public holidays.
You can call (03) 9799 1479 or visit http://www.poundroadvet.com/ for more information.
Call the clinic during opening hours to book an appointment, and check their website for any updates on availability or services.
Consultation fees vary between Australian vet clinics and aren’t government‑regulated, so call the clinic for a current quote. Medicare doesn’t cover pets. For any procedure, ask for an itemised written estimate. If you need after‑hours emergency care, fees are typically higher. Pet insurance may help with eligible claims, and some clinics offer gap claims or payment plans—ask what options are available.
Most Australian vets commonly accept EFTPOS, Visa/Mastercard and tap‑and‑go (Apple Pay/Google Pay); some also support pet‑insurance gap claims or offer payment plans. As options vary by clinic, call ahead to confirm what this clinic accepts.
Services include soft tissue surgery and desexing; palliative and euthanasia care; inpatient hospital care and monitoring; behaviour and anxiety management; dermatology and allergy treatment; and preventive care and vaccinations.
Yes—street parking is typically available on and around Pound Road; please check local signage for any time limits or restrictions. No nearby paid car park was identified.
Exotic pet care may be limited—reviews suggest rabbit care might not be suitable—so call to confirm whether they can see your species or to request a referral to an exotics vet.
Pet owners rate the clinic 4.6 out of 5 (based on 237 reviews). Feedback praises compassionate, gentle handling (especially for anxious pets and end‑of‑life care), clear explanations, helpful follow‑up calls, and fair pricing. Some concerns mention occasional diagnosis/urgency issues, reception manner, wait times or urgent bookings, medication stock not always on hand, and isolated cleanliness complaints.
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Last updated: 10 July 2026