90 reviews
1251 nepean hwy cheltenham vic 3192
#bulldogExperts#frenchieFriendly#boasSurgerySpecialists+13
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Owner Review Summary
Distilled from Google reviews — see what pet owners actually say
👍What Pet Owners Praised
Owners consistently praised the team’s compassion and warmth, especially around difficult end‑of‑life decisions, with many mentioning thoughtful follow‑up like condolence cards and flowers. Vets are repeatedly described as thorough, knowledgeable and skilled, solving complex problems, explaining options clearly and referring when appropriate. Many noted low‑stress handling with plenty of treats and patience for nervous or reactive pets. Several reviews also highlighted fair value and, at times, prompt help for urgent issues.
💬Common Feedback & Suggestions
Reviews are overwhelmingly positive, but a few raised serious concerns about clinical judgment, including one near‑miss euthanasia and an account of misdiagnosis. Some owners reported being unable to get an urgent appointment and feeling dismissed or told to go elsewhere when the clinic was fully booked. There are isolated mentions of rude interactions and one comment about pricing being high, though most felt fees were reasonable. A minor note was that appointments can run a little late due to the extra attention given to pets.
🏥Clinic Specialties
- Compassionate end-of-life care and euthanasia
- Soft tissue surgery and wound repair
- Dentistry and dental extractions
- Exotic and avian medicine (rabbits, guinea pigs, budgies)
- Dermatology and skin condition management
- Low-stress handling for anxious or reactive dogs
🏷️Keywords
#compassionateCare#thoroughExams#clearCommunication#endOfLifeSupport#followUpCondolences#lowStressHandling#goodWithAnxiousDogs#treatsForPets#emergencyAccommodations#appointmentAvailabilityIssues#reasonablePricing#valueForMoney#friendlyReception#longTermLoyalty#skilledSurgery#misdiagnosisConcerns
Overall Ratings
🐾Tips for Pet Owners
- For urgent problems, call ahead—when fully booked the team may direct you to an emergency hospital.
- If your pet is anxious or reactive, let reception know so they can arrange a low‑stress visit with extra handling time and treats.
- Ask the vets to walk you through options and likely outcomes; they’re known for clear explanations and appropriate referrals for complex cases.
- If you’re facing end‑of‑life decisions, discuss available supports—including the possibility of home euthanasia services.
- Bring prior records or a concise symptom timeline if you’re seeking a second opinion to help the team act quickly.
Other areas this clinic treats
Common conditions in each area
Conditions commonly treated here
Note: this content is for general reference only — it is not a diagnosis.
Abortion, Spontaneous (Early Pregnancy Loss)-Cats
Abortion, Spontaneous (Early Pregnancy Loss)-Dogs
Abortion, Termination of Pregnancy
Breeding, Timing
Cryptorchidism
Eclampsia
Contact
Opening Hours
| Mon | Tue | Wed | Thu | Fri | Sat | Sun | |
|---|---|---|---|---|---|---|---|
| 08:30〜15:00 | |||||||
| 08:30〜19:00 |
⚠️
Hours notice
Actual hours may change on public holidays or unexpected situations. Please call ahead to confirm before visiting.
Frequently Asked Questions
Here are the questions pet owners ask most often — tap a question to read the full answer. For other concerns, please consult a licensed veterinarian.
Cheltenham Veterinary Clinic is at 1172 Nepean Hwy, Cheltenham VIC 3192. It’s easiest to reach by car; street parking is usually available nearby—check local signage. There isn’t a train, metro or light‑rail station within easy walking distance, so consider driving or planning a bus route with Google Maps.
They’re open Monday–Friday 8:30am–7:00pm and Saturday 8:30am–3:00pm; closed Sundays. Hours may vary on public holidays—call ahead to confirm.
You can contact Cheltenham Veterinary Clinic on (03) 9584 2511. For general information, visit http://www.cheltenhamvet.com/.
To book an appointment, call the clinic during opening hours. For urgent problems, call ahead—if they’re fully booked the team may direct you to an emergency hospital. You can also check their website for current information.
Consultation costs vary by clinic and aren’t government‑regulated in Australia, and Medicare doesn’t cover pets. Call the clinic for a current quote and ask for an itemised written estimate for any procedures or tests discussed. If you have pet insurance, ask how claims are handled; some clinics offer payment‑plan options or gap claims—availability varies, so confirm when you call.
Most Australian vets commonly accept EFTPOS, Visa/Mastercard and tap‑and‑go (Apple Pay/Google Pay), but call ahead to confirm what this clinic accepts. Some clinics also support pet‑insurance gap claims or payment plans through third‑party providers; availability varies.
Cheltenham Veterinary Clinic provides care during regular opening hours and there’s no stated after‑hours service. For emergencies outside these times, use a 24/7 emergency hospital. During business hours, call ahead—when fully booked they may direct you to an emergency hospital.
Services noted by pet owners include compassionate end‑of‑life care and euthanasia, soft‑tissue surgery and wound repair, dentistry and dental extractions, exotic and avian medicine (rabbits, guinea pigs, budgies), dermatology and skin condition management, and low‑stress handling for anxious or reactive dogs. Call to confirm your pet’s specific needs.
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Source: Google Maps
Last updated: 10 July 2026