111 reviews
3034 vic
#compassionateCare#friendlyStaff#caringNurses+13
Avondale Heights Veterinary Hospital
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Owner Review Summary
Distilled from Google reviews — see what pet owners actually say
👍What Pet Owners Praised
Owners consistently praised the caring, professional team who take time to explain diagnoses and options and follow up after visits. Many report excellent treatment outcomes across surgeries and procedures (from lump and eyelid removals to knee surgery, abscess repair and dental work), as well as well-managed allergies, ear issues and eye problems. Reviewers also note gentle handling of nervous pets, short‑notice help when needed, and reception staff who are warm, remember pets by name and go above and beyond.
💬Common Feedback & Suggestions
Reviews are overwhelmingly positive, though a few concerns appear. Some owners felt reception or staff were rude or lacked empathy, and a small number reported uncomfortable handling or reluctance with reactive or larger dogs. A handful of comments cite high costs (especially medications) or price discrepancies, and one serious allegation involved a medication error with a poor outcome; one owner also noted a label dosage mismatch that was later corrected. Convenience issues were rare but included being turned away on a busy Saturday for after‑death arrangements and frustration about not having an email contact.
🏥Clinic Specialties
- Soft tissue surgery and lump removals
- Orthopaedic knee surgery
- Dentistry and dental extractions
- Dermatology and allergy management
- Ophthalmology and eye care
- Senior pet care and end‑of‑life support
🏷️Keywords
#compassionateCare#gentleHandling#thoroughExams#clearCommunication#followUpCalls#helpfulReception#reasonablePricing#pricingConcerns#medicationCosts#cleanFacility#easyAppointments#goodAvailability#easyParking#supportiveDuringEOL#reactiveDogHandlingConcerns#longTermClients
Overall Ratings
🐾Tips for Pet Owners
- If your pet is anxious or reactive (especially larger dogs), mention this when booking and discuss preferred handling so the team can prepare appropriately.
- Ask for an itemised estimate up front and enquire about medication pricing or lower‑cost alternatives; staff have advised on cheaper sources for some meds.
- Double‑check medication dosing instructions and labels before leaving, and follow the vet’s directions if there’s any discrepancy.
- For urgent issues, call early—several reviewers were accommodated at short notice, including same‑day procedures.
- Parking is available and access is easy, but for weekend or end‑of‑life arrangements, call ahead to confirm availability during busy periods.
Other areas this clinic treats
Common conditions in each area
Conditions commonly treated here
Note: this content is for general reference only — it is not a diagnosis.
Abortion, Spontaneous (Early Pregnancy Loss)-Cats
Abortion, Spontaneous (Early Pregnancy Loss)-Dogs
Abortion, Termination of Pregnancy
Breeding, Timing
Cryptorchidism
Eclampsia
Contact
Opening Hours
| Mon | Tue | Wed | Thu | Fri | Sat | Sun | |
|---|---|---|---|---|---|---|---|
| 08:00〜18:30 | |||||||
| 09:00〜12:00 |
⚠️
Hours notice
Actual hours may change on public holidays or unexpected situations. Please call ahead to confirm before visiting.
Frequently Asked Questions
Here are the questions pet owners ask most often — tap a question to read the full answer. For other concerns, please consult a licensed veterinarian.
Avondale Heights Veterinary Hospital is at 283–285 Milleara Rd, Avondale Heights VIC 3034. It’s easiest to drive, with street parking usually available nearby—check local signage. If you’re using public transport, there isn’t a train or tram stop within an easy walk, so use Google Maps to find the nearest bus route.
They’re open Monday to Friday 8:00 am–6:30 pm and Saturday 9:00 am–12:00 pm; closed Sundays. Hours may vary on public holidays, so call ahead to confirm before you visit.
Call (03) 9331 1331 to speak with the team. You can also visit their website: https://www.avondaleheightsvet.com.au/
You can book by calling the clinic or using the contact/booking page on their website: https://www.avondaleheightsvet.com.au/. For urgent issues, book as early as possible as same‑day slots can fill quickly.
Veterinary fees in Australia aren’t government‑regulated and vary by clinic and the service provided, so consultation prices differ. For a current quote, call the clinic directly, and if your pet needs a procedure, ask for an itemised written estimate. If you have pet insurance, check what’s covered; some clinics offer gap claims or payment‑plan options, but availability varies.
Australian vet clinics commonly accept EFTPOS, Visa/Mastercard and tap‑and‑go (Apple Pay/Google Pay), and some also support pet‑insurance gap claims or payment plans. As options vary by clinic, call ahead to confirm what’s accepted at Avondale Heights Veterinary Hospital.
Yes—street parking is typically available on or near Milleara Rd; just check parking signs for restrictions. No dedicated paid car park was identified nearby.
The clinic provides a range of services including soft tissue surgery, orthopaedic knee surgery, dentistry and dental extractions, dermatology and allergy management, ophthalmology and eye care, and senior pet care with end‑of‑life support.
Yes—end‑of‑life support is listed among their services. Call to discuss options and timing that suit your family; weekend times can be busy, so confirm availability in advance.
Pet owners rate the clinic 4.6 out of 5.0 from 111 Google reviews, praising the caring, professional team, clear explanations, gentle handling of nervous pets, and strong outcomes across surgeries, dental work and medical issues. Reviewers also appreciate short‑notice help and welcoming reception staff, while a minority mention concerns about staff attitude or handling of reactive/larger dogs, higher medication costs or price discrepancies, and isolated medication labelling/dispensing errors that were later corrected.
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Last updated: 10 July 2026