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All of the above are anonymous, voluntary owner reports for reference only. They do not represent the clinic's official position; we still suggest confirming with the clinic before visiting.
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Owner Review Summary
Distilled from Google reviews — see what pet owners actually say
👍What Pet Owners Praised
Owners consistently praised the team’s kindness, empathy and professionalism, with vets taking time to explain options clearly and reassure nervous pets. Many long‑term clients report thorough, effective care and smooth procedures, and the cattery team is frequently applauded for attentive handling, photo/email updates and allowing familiar items from home. Clean, comfortable facilities are also noted, and several reviewers say they wouldn’t go anywhere else.
💬Common Feedback & Suggestions
While reviews are overwhelmingly positive, a few raised concerns about pricing and fee transparency, mentioning higher costs or unexpected charges. There were occasional communication or admin issues, such as delayed follow‑up on imaging, mixed‑up notes, or seeing different vets from visit to visit, and one person felt marketing emails/SMS were too frequent. A very small number described serious negatives, including a mismanaged injury and a tragic anaesthetic event during a dental, underscoring the need for clear risk discussions and proactive updates.
🏥Clinic Specialties
- Dentistry and dental procedures
- End-of-life care and euthanasia support
- Feline medicine and cat boarding (cattery)
- Soft tissue surgery and anaesthesia
- Chronic disease management (diabetes, epilepsy)
- Pet travel and export documentation
🏷️Keywords
Overall Ratings
🐾Tips for Pet Owners
- Ask for an itemised estimate and clarify what’s included before treatments to avoid any surprise costs.
- If your pet is having an anaesthetic procedure, discuss pre‑anaesthetic checks, risks and the post‑op plan in detail.
- Request the same vet when booking if continuity is important to you, as reviewers noted they sometimes saw different clinicians.
- Use the online booking system and reach out early for urgent issues—several reviewers were fitted in at short notice.
- For the cattery, bring your cat’s familiar items and provide detailed medication and feeding instructions; expect photo/email updates during the stay.
Other areas this clinic treats
Common conditions in each area
Conditions commonly treated here
Note: this content is for general reference only — it is not a diagnosis.
Abortion, Spontaneous (Early Pregnancy Loss)-Cats
Abortion, Spontaneous (Early Pregnancy Loss)-Dogs
Abortion, Termination of Pregnancy
Breeding, Timing
Cryptorchidism
Eclampsia
Contact
Opening Hours
| Mon | Tue | Wed | Thu | Fri | Sat | Sun | |
|---|---|---|---|---|---|---|---|
| 08:00〜17:00 | |||||||
| 08:30〜13:00 |
Hours notice
Actual hours may change on public holidays or unexpected situations. Please call ahead to confirm before visiting.
Frequently Asked Questions
Here are the questions pet owners ask most often — tap a question to read the full answer. For other concerns, please consult a licensed veterinarian.
Kew Vet and Cattery is at 13 Cotham Rd, Kew VIC 3101 in Melbourne. There isn’t a train/metro/light-rail station within easy walking distance, so driving is usually easiest. Street parking is typically available nearby—check local signage for time limits and restrictions. If you’re using public transport, use Google Maps to find the nearest bus route and stop to the clinic.
Kew Vet and Cattery is open Monday to Friday 8:00am–5:00pm and Saturday 8:30am–1:00pm, and closed on Sunday. Hours may vary on public holidays—call ahead to confirm.
You can contact Kew Vet and Cattery on (03) 9853 7125 or via their website at http://www.kewvet.com.au/.
Book online via the clinic’s website or call to arrange an appointment. For urgent concerns or same-day availability, book online and then call to see if they can fit you in. If continuity matters to you, you can request the same vet when booking.
Consultation fees vary because veterinary pricing in Australia isn’t government‑regulated and Medicare does not cover pets, so call the clinic for a current quote. For any procedure, ask for an itemised written estimate so you know what’s included and any potential extras. If you need after-hours or emergency care, be aware fees are typically higher. Pet insurance and some payment-plan options (e.g., VetPay, Afterpay, GapOnly) exist in Australia—check your policy and ask the clinic what they can process.
Call ahead to confirm, but most Australian vet clinics accept EFTPOS, Visa/Mastercard and tap‑and‑go (Apple Pay/Google Pay). Some clinics also process pet‑insurance gap claims or offer payment plans; availability varies by clinic.
Based on the clinic’s profile and reviews, services include: dentistry and dental procedures; end‑of‑life care and euthanasia support; feline medicine and cat boarding (cattery); soft tissue surgery and anaesthesia; chronic disease management (e.g., diabetes, epilepsy); and pet travel/export documentation.
Yes—street parking is generally available around the clinic on Cotham Rd and nearby streets. Always check local signage for time limits and restrictions, and allow a few extra minutes at busy times.
Yes—reviews highlight a dedicated cattery and strong focus on feline medicine, with gentle handling and options to bring familiar items from home. Many owners mention thoughtful updates (photos/emails) during boarding; provide clear medication and feeding instructions when you check in.
Pet owners rate the clinic 4.8/5.0 from 178 reviews, praising kind, empathetic staff, clear explanations, smooth procedures, and very clean facilities. The cattery team is frequently applauded for attentive care and regular updates; some feedback mentions pricing transparency and occasional admin/communication delays as areas to improve.
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