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All of the above are anonymous, voluntary owner reports for reference only. They do not represent the clinic's official position; we still suggest confirming with the clinic before visiting.
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Owner Review Summary
Distilled from Google reviews — see what pet owners actually say
👍What Pet Owners Praised
Owners consistently praised the vets and nurses for being caring, gentle and highly informative, taking time to explain diagnoses, options and next steps. Many reported thorough exams, clear follow‑ups and good outcomes—from resolving stomach upsets to smooth dental work—and said their anxious pets were handled calmly and compassionately. The clinic is frequently described as clean, well‑organised and welcoming, with several clients loyal for many years. Short‑notice fit‑ins and prompt appointments were also mentioned positively.
💬Common Feedback & Suggestions
While most feedback is positive, a recurring concern is pricing—several reviewers felt fees, medication mark‑ups or quotes were high or unclear, and a few mentioned hidden or changing costs. A small number reported disappointing experiences with communication or bedside manner (including reception interactions), and a few serious cases alleged misdiagnosis, rushed consults or insufficient diagnostics that led them to seek second opinions. Appointment availability and opening‑hour accuracy were occasionally criticised, and one review noted confusion about a promotion that had changed. Overall sentiment leans strongly positive, but these minority issues suggest room for clearer estimates, expectations and follow‑through.
🏥Clinic Specialties
- Dentistry and dental procedures
- Preventive care and vaccinations
- Senior and geriatric pet care
- Fear‑free handling for anxious pets
- Dermatology and skin/allergy issues
- Emergency or short‑notice appointments and hospitalisation
🏷️Keywords
Overall Ratings
🐾Tips for Pet Owners
- Book ahead via phone or online; they may triage and bring appointments forward if symptoms warrant it.
- Arrive on time—late arrivals have been rescheduled in at least one review.
- Ask for itemised estimates and discuss medication options or generics up front to manage costs.
- Let staff know if your pet is anxious; they can help minimise waiting room time and use gentle handling.
- If a problem persists (e.g., lameness), ask about further diagnostics such as imaging, or consider a second opinion.
Other areas this clinic treats
Common conditions in each area
Conditions commonly treated here
Note: this content is for general reference only — it is not a diagnosis.
Acne-Cats
Acne-Dogs
Acral Lick Dermatitis
Alopecia, Noninflammatory-Dogs
Alopecia-Dogs
Anal Sac Disorders
Contact
Opening Hours
| Mon | Tue | Wed | Thu | Fri | Sat | Sun | |
|---|---|---|---|---|---|---|---|
| 08:00〜18:00 |
Hours notice
Actual hours may change on public holidays or unexpected situations. Please call ahead to confirm before visiting.
Frequently Asked Questions
Here are the questions pet owners ask most often — tap a question to read the full answer. For other concerns, please consult a licensed veterinarian.
Reservoir Veterinary Clinic is at 226 Spring St, Reservoir VIC 3073. As there isn’t a train or light-rail station within easy walking distance, it’s usually easiest to drive; street parking is typically available nearby—check local signage. Alternatively, use Google Maps to find the nearest bus route and walking directions from your stop.
They’re open Monday to Friday, 8:00 am to 6:00 pm. No weekend hours are listed—call ahead or check the website for any updates, especially around public holidays.
You can call (03) 9471 0155 or visit their website at https://reservoirvet.com.au/?utm_source=google&utm_medium=organic&utm_campaign=gmb.
You can book by phone or online via their website. If your pet’s symptoms are urgent, let the team know—they may triage and bring appointments forward where possible, and arriving on time helps keep things running smoothly.
In Australia, vet fees vary by clinic and aren’t government‑regulated, and Medicare doesn’t cover pets. For the current consult fee, call the clinic, and for any procedures ask for an itemised written estimate so you know what’s included. If after‑hours care is needed, fees are typically higher. Pet insurance and payment‑plan options exist in general (e.g., gap claims or third‑party plans), but check directly with the clinic about what they accept.
Australian vet clinics commonly accept EFTPOS, Visa/Mastercard and tap‑and‑go (Apple Pay/Google Pay), and some offer pet‑insurance gap claims or payment plans; call ahead to confirm what this clinic currently accepts.
They can often accommodate urgent or short‑notice cases and provide hospitalisation during opening hours; for after‑hours emergencies, call ahead to confirm availability or search for a 24/7 emergency vet in Melbourne.
Yes—street parking is typically available near the clinic; check signage and allow a few extra minutes at busy times.
Services highlighted include dentistry and dental procedures, preventive care and vaccinations, senior/geriatric pet care, fear‑free handling for anxious pets, dermatology for skin/allergy issues, and support for urgent or short‑notice cases with hospitalisation.
The clinic is rated 4.5/5.0 from 368 reviews, with praise for caring, gentle vets and nurses, thorough exams, clear communication, calm handling of anxious pets, and a clean, well‑organised clinic; short‑notice fit‑ins are noted positively. Common feedback suggests improving pricing clarity and occasional communication or scheduling issues, so it’s wise to request itemised estimates and confirm appointment details.
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