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Owner Review Summary
Distilled from Google reviews — see what pet owners actually say
👍What Pet Owners Praised
Owners consistently praised the vets for being exceptionally kind, patient, and thorough, taking time to explain diagnoses and treatment options clearly. Many reported excellent outcomes from procedures and surgeries (including cruciate repairs), careful follow-up, and gentle handling of puppies, timid cats, and large breeds. The team at reception and nursing staff were frequently described as welcoming and supportive, and the clinic environment was often noted as clean, calm, and well organised. Several reviewers also highlighted short waits and the clinic’s ability to accommodate urgent appointments.
💬Common Feedback & Suggestions
Reviews are overwhelmingly positive, with just a few concerns raised. A couple of owners felt pricing and quotes for procedures (e.g., dental) lacked transparency, and one reported strict payment policies during a crisis. There was an isolated complaint about a cat consult lacking empathy and suggested diagnostics, and another noted a substitute vet being hesitant with a German Shepherd and a room that smelled on that visit. Direct insurance claiming wasn’t always available, though staff sometimes helped submit paperwork.
🏥Clinic Specialties
- Orthopaedic surgery and cruciate repairs
- Dentistry and dental procedures
- Allergy diagnosis and management
- Large-breed and reactive dog handling
- Puppy care and vaccinations
- Compassionate end-of-life support
🏷️Keywords
Overall Ratings
🐾Tips for Pet Owners
- Book ahead with your preferred vet as they’re popular and often spend extra time in consults.
- If you have a large or reactive dog, let the team know in advance; they can make accommodations (e.g., alternative entry).
- For procedures like dentals or surgery, request an itemised written estimate to avoid billing surprises.
- Bring your pet insurance details; while direct claims may not always be available, staff can help with paperwork.
- For urgent concerns, call first—reviews suggest they often fit in same-day appointments.
Other areas this clinic treats
Common conditions in each area
Conditions commonly treated here
Note: this content is for general reference only — it is not a diagnosis.
Abortion, Spontaneous (Early Pregnancy Loss)-Cats
Abortion, Spontaneous (Early Pregnancy Loss)-Dogs
Abortion, Termination of Pregnancy
Breeding, Timing
Cryptorchidism
Eclampsia
Contact
Opening Hours
| Mon | Tue | Wed | Thu | Fri | Sat | Sun | |
|---|---|---|---|---|---|---|---|
| 08:00〜18:00 | |||||||
| 09:00〜13:00 |
Hours notice
Actual hours may change on public holidays or unexpected situations. Please call ahead to confirm before visiting.
Frequently Asked Questions
Here are the questions pet owners ask most often — tap a question to read the full answer. For other concerns, please consult a licensed veterinarian.
Mitcham Pet Hospital is at 599 Whitehorse Rd, Mitcham VIC 3132. It’s easiest to drive; street parking is typically available nearby, but check local signage and time limits. There isn’t a train/metro/light-rail station within a short walk, so if you’re using public transport, check Google Maps for the nearest bus route.
They’re open Monday to Friday 8:00 am–6:00 pm and Saturday 9:00 am–1:00 pm; closed Sunday.
Call (03) 9874 6151. You can also visit http://www.mitchamvet.com.au/ for clinic information.
Call the clinic to book an appointment. As they’re popular and often spend extra time in consults, book ahead with your preferred vet; for general information you can also check their website.
Veterinary fees in Australia aren’t government regulated and vary by clinic and by your pet’s needs, and Medicare doesn’t cover pets. Please call the clinic for a current consult quote, and ask for an itemised written estimate for any procedures (such as dentals or surgery). If you have pet insurance, ask about claim options; some clinics offer gap claiming or payment plans, but availability varies.
Australian vets commonly accept EFTPOS, Visa/Mastercard and tap-and-go (Apple Pay/Google Pay), and some offer pet-insurance gap claims or payment plans. Call ahead to confirm what’s accepted at this clinic.
Yes—street parking is usually available on Whitehorse Rd and nearby streets; please check local signage for restrictions and time limits.
Based on reviews and clinic information, services highlighted include orthopaedic surgery and cruciate repairs, dentistry and dental procedures, allergy diagnosis and management, large-breed and reactive dog handling, puppy care and vaccinations, and compassionate end-of-life support.
Reviews consistently mention gentle handling of timid cats and attentive feline care, suggesting a calm, considerate approach. If your cat is anxious, let the team know in advance so they can make accommodations.
They’re very highly rated at 5.0/5.0 from 652 reviews, with praise for kind, patient vets who explain diagnoses clearly, excellent outcomes from procedures (including cruciate repairs), short waits with urgent appointments often accommodated, and a clean, calm clinic with supportive staff. A few reviewers wanted clearer pricing/quotes and noted occasional variability in consultations or strict payment policies.
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