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All of the above are anonymous, voluntary owner reports for reference only. They do not represent the clinic's official position; we still suggest confirming with the clinic before visiting.
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Owner Review Summary
Distilled from Google reviews — see what pet owners actually say
👍What Pet Owners Praised
Owners consistently praised the friendly, caring team and vets who take time to explain options, follow up after visits, and keep owners updated during procedures. Many noted how well the staff manage anxious dogs and stressed cats, delivering low‑stress visits and smooth check‑ups, with several saying their pets are actually excited to go in. Reviewers also highlighted thorough, unrushed consultations, a clean, comfortable facility, and fair, transparent pricing. Some appreciated urgent appointments, easy online booking, and even home visits when needed.
💬Common Feedback & Suggestions
Reviews are overwhelmingly positive, with only a few minor concerns. One owner was frustrated about not receiving a phone quote beyond the standard consult fee, and another felt diagnostic options were limited when an ultrasound for a pregnant cat wasn’t offered and a medication had to be collected the next day due to stock expiry. One case mentioned the cause of an infection wasn’t identified despite tests and noted the cost for the work‑up. These were isolated comments amid strong praise for care, communication, and outcomes.
🏥Clinic Specialties
- Low‑stress handling for anxious pets and cats
- Surgery and anaesthesia care with updates
- Emergency and urgent care support
- Chronic skin and medical condition management
- Home visits and mobile vet care
- End‑of‑life and euthanasia support
🏷️Keywords
Overall Ratings
🐾Tips for Pet Owners
- Book online for routine visits and mention if your pet is anxious so the team can schedule a quieter time.
- If you need urgent care, call ahead—reviews suggest they often squeeze pets in quickly or the same day.
- Discuss costs and treatment plans up front; they’re described as transparent and can provide estimates before procedures.
- Expect updates during surgery or day‑stays and ensure your contact details are current for follow‑up calls.
- Ask about home‑visit availability if getting to the clinic is difficult for you or your pet.
Other areas this clinic treats
Common conditions in each area
Conditions commonly treated here
Note: this content is for general reference only — it is not a diagnosis.
Abortion, Spontaneous (Early Pregnancy Loss)-Cats
Abortion, Spontaneous (Early Pregnancy Loss)-Dogs
Abortion, Termination of Pregnancy
Breeding, Timing
Cryptorchidism
Eclampsia
Contact
Opening Hours
| Mon | Tue | Wed | Thu | Fri | Sat | Sun | |
|---|---|---|---|---|---|---|---|
| 08:30〜18:30 | |||||||
| 09:00〜12:00 |
Hours notice
Actual hours may change on public holidays or unexpected situations. Please call ahead to confirm before visiting.
Frequently Asked Questions
Here are the questions pet owners ask most often — tap a question to read the full answer. For other concerns, please consult a licensed veterinarian.
Diggers Rest Animal Hospital is at 29 Plumpton Rd, Diggers Rest VIC 3427. As it’s a rail-sparse outer suburb with no train or light-rail station within easy walking distance, driving is usually the simplest option. Street parking is typically available nearby—check local signage. If you’re using public transport, use Google Maps to find the closest bus route and stops for your trip.
They’re open Monday to Friday 8:30 am–6:30 pm and Saturday 9:00 am–12:00 pm; closed on Sundays.
Call (03) 8722 9922 or visit http://www.diggersrestvet.com.au/ for information and updates.
You can book online via their website or call to arrange a time. For urgent cases, call ahead to see if they can fit your pet in quickly, and mention if your pet is anxious so the team can plan a low-stress visit.
Consultation fees vary by clinic and are not government-regulated in Australia, and Medicare does not cover pets. For the most up-to-date consult fee, call the clinic, and ask for an itemised written estimate for any tests or procedures. Urgent or after-hours visits (where available) typically attract higher fees. If you have pet insurance or are considering payment options (e.g., providers that offer payment plans or gap claims), ask what’s available and how claims are handled.
Australian vet clinics commonly accept EFTPOS, Visa/Mastercard and tap-and-go (Apple Pay/Google Pay), and some offer pet-insurance gap claims or payment plans. As options vary by clinic, call ahead to confirm what they accept on the day.
Reviews indicate they provide urgent care support during opening hours and often fit pets in quickly the same day. After-hours availability isn’t stated, so call to enquire or check their website for guidance if you need help outside normal hours.
Yes—street parking is typically available on or near Plumpton Rd; please check local signage. No nearby paid car park was identified.
Based on reviews, services highlighted include low-stress handling for anxious pets and cats, surgery and anaesthesia with updates, urgent care support during hours, chronic skin and medical condition management, home visits/mobile vet care, and end-of-life and euthanasia support.
Pet owners rate it highly at 4.8/5 from 84 reviews, praising the friendly, caring team, thorough and unrushed consults, clear communication with follow-up calls, clean facilities, and fair, transparent pricing. Satisfaction highlights include Medical Expertise 94%, Service Attitude 97%, Convenience 95%, Pricing 84%, Cleanliness 100%, and Recommendability 97%, with only isolated concerns about quotes and specific diagnostics.
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