481 reviews
6 thomas st vic
#compassionateCare#clearCommunication#gentleHandling+13
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Owner Review Summary
Distilled from Google reviews — see what pet owners actually say
👍What Pet Owners Praised
Owners consistently praised the clinic’s caring, compassionate team and the vets’ clear explanations and thorough examinations. Many cited excellent outcomes from surgeries and dental procedures, swift help in emergencies, and gentle handling of anxious or senior pets. Reviewers also appreciated short waits, on‑time appointments, and fair, reasonable fees, with numerous long‑term clients returning for years.
💬Common Feedback & Suggestions
A small number of reviews reported distressing end‑of‑life experiences with poor empathy, along with occasional lapses in follow‑up communication or call‑backs. There were isolated concerns about post‑operative care not being taken seriously early enough, and mixed experiences around insurance processing and payment handling. A few noted the clinic can be very busy and the waiting area a bit cramped. Overall, feedback is overwhelmingly positive with these issues appearing infrequently.
🏥Clinic Specialties
- Soft tissue and dental surgery
- Emergency and urgent care
- Senior pet care and chronic disease management
- Gentle handling of anxious and timid pets
- Pocket pets (rats and guinea pigs)
- Allergy management and reactions
🏷️Keywords
#compassionateCare#clearCommunication#gentleWithNervousPets#thoroughExams#skilledSurgery#emergencyAccommodations#reasonablePricing#longTermLoyalty#friendlyStaff#costTransparency#followUpCalls#insuranceProcessing#paymentIssues#busyAtTimes#smallWaitingArea#postoperativeCareConcerns
Overall Ratings
🐾Tips for Pet Owners
- If your pet is anxious or timid, ask for a quiet room and low‑stress handling—the team is happy to accommodate.
- Confirm in advance whether they can process pet insurance on the spot or gap‑only for your visit to avoid misunderstandings.
- After surgery or if symptoms worsen, seek an immediate recheck and discuss pain relief or antibiotics rather than waiting for a call‑back.
- Book ahead when you can; they often fit in urgent cases quickly, but the clinic can get busy and the waiting area is small.
- There is on‑site parking and appointments generally run on time, so arriving a few minutes early helps keep things smooth.
Other areas this clinic treats
Common conditions in each area
Conditions commonly treated here
Note: this content is for general reference only — it is not a diagnosis.
Abortion, Spontaneous (Early Pregnancy Loss)-Cats
Abortion, Spontaneous (Early Pregnancy Loss)-Dogs
Abortion, Termination of Pregnancy
Breeding, Timing
Cryptorchidism
Eclampsia
Contact
Opening Hours
| Mon | Tue | Wed | Thu | Fri | Sat | Sun | |
|---|---|---|---|---|---|---|---|
| 08:00〜13:00 | |||||||
| 08:00〜18:30 |
⚠️
Hours notice
Actual hours may change on public holidays or unexpected situations. Please call ahead to confirm before visiting.
Frequently Asked Questions
Here are the questions pet owners ask most often — tap a question to read the full answer. For other concerns, please consult a licensed veterinarian.
Hampton Veterinary Hospital is at 6 Thomas St, Hampton VIC 3188. It’s easiest to drive; on-site parking is available and there’s usually street parking nearby—remember to check local signage. No train or light-rail station is within easy walking distance, so if you’re using public transport, check Google Maps for the nearest bus route and walking directions.
They’re open Monday to Friday 8:00 am–6:30 pm and Saturday 8:00 am–1:00 pm; closed on Sunday.
You can contact the clinic on (03) 9521 0211. You can also visit their website at http://www.hamptonvet.com.au/ for more information.
You can book by calling the clinic or visiting http://www.hamptonvet.com.au/. For urgent cases, call ahead so the team can prioritise your pet; the clinic can get busy, so booking in advance is recommended.
Veterinary fees in Australia aren’t regulated and vary between clinics, so call the clinic for a current consultation quote. Medicare doesn’t cover pets, and for any procedure you should ask for an itemised written estimate. If you need emergency or after-hours care, fees are typically higher. Consider whether pet insurance applies to your visit and be aware that some clinics offer payment-plan or gap-only claim options—ask what’s available when you call.
Most Australian vets commonly accept EFTPOS, Visa/Mastercard and tap-and-go (Apple Pay/Google Pay); some may also support pet-insurance gap claims or payment plans. Please call ahead to confirm what this clinic accepts on the day.
They accommodate emergencies and urgent cases during opening hours—call ahead so the team can prepare. For after-hours emergencies, check their website or voicemail for instructions or seek a 24/7 emergency hospital; be aware that after-hours fees are generally higher.
Yes—there’s on-site parking, and street parking is usually available nearby (be sure to check local signage). Arriving a few minutes early can help, as the clinic can be busy at times.
Services highlighted include soft tissue and dental surgery, emergency and urgent care, senior pet care and chronic disease management, gentle handling for anxious or timid pets, care for pocket pets (rats and guinea pigs), and allergy management.
The clinic is highly rated at 4.8/5 from 481 reviews. Pet owners praise the caring, compassionate team, clear explanations, thorough exams, successful surgeries and dental work, swift help in emergencies, gentle handling of anxious or older pets, short waits, and fair pricing. Less commonly, reviewers mentioned distressing end-of-life experiences, occasional follow-up or payment/insurance processing issues, and that it can feel busy with a small waiting area.
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Last updated: 10 July 2026