High Street Veterinary Clinic

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All of the above are anonymous, voluntary owner reports for reference only. They do not represent the clinic's official position; we still suggest confirming with the clinic before visiting.

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Owner Review Summary

Distilled from Google reviews — see what pet owners actually say

👍What Pet Owners Praised

Owners frequently praised the vets for being caring, gentle and reassuring, especially with timid or anxious pets and during end‑of‑life care. Many noted thorough explanations, emergency fit‑ins at short notice (including public holidays), and successful outcomes such as accurate diagnoses after other clinics missed issues, effective dental work, and long‑term continuity of care. Several reviewers also mentioned fair or reasonable pricing in many cases and a clean, tidy clinic.

💬Common Feedback & Suggestions

Feedback is mixed, with repeated concerns about long or unpredictable waits, difficulty getting through on the phone, and booking issues (including occasional closures or rescheduling without clear notice). A number of reviewers cited brusque or rude interactions at reception and with some vets, as well as inconsistent follow‑up on test results. Pricing transparency drew criticism in places (unexpected add‑ons, higher‑than-expected medication mark‑ups, or changing quotes), and a minority reported rushed or insufficient examinations and misdiagnoses. Overall sentiment skews positive but with notable service and communication gaps that some owners found serious enough to leave.

🏥Clinic Specialties

  • Emergency and urgent care
  • Dentistry and tooth extractions
  • Desexing including cryptorchid castration
  • Dermatology and allergy management
  • Ophthalmology (eye conditions)
  • Musculoskeletal and lameness assessment

🏷️Keywords

#compassionateCare#friendlyStaff#supportiveEuthanasia#emergencyFitIns#thoroughExams#clearExplanations#longWaits#hardToReachByPhone#bookingDifficulties#pricingTransparencyIssues#valueForMoney#misdiagnosisConcerns#rudeReception#cleanFacility#convenientHours#followUpDelays

Overall Ratings

🐾Tips for Pet Owners

  • Book ahead and allow extra time on the day, as waits can be long even with an appointment, and phone lines can be busy.
  • If you’re cost‑conscious, request an itemised estimate up front and ask about any repeat or ongoing costs; consider asking for a script if a medication can be filled at a pharmacy.
  • For contagious conditions (e.g., suspected kennel cough), call beforehand to arrange a separate entrance or isolation and confirm the plan on arrival.
  • If your pet is anxious, ask for a quieter space and discuss handling or sedation options in advance to minimise stress.
  • Confirm your preferred clinician and appointment time by phone or text on the day, and make sure your contact details are up to date for follow‑up results.
📊 **Overall Ratings** - Medical Expertise: 62% satisfied - Service Attitude: 63% satisfied - Convenience: 38% satisfied - Pricing: 44% satisfied - Cleanliness: 82% satisfied - Recommendability: 61% satisfied 👍 **What Pet Owners Praised** Owners frequently praised the vets for being caring, gentle and reassuring, especially with timid or anxious pets and during end‑of‑life care. Many noted thorough explanations, emergency fit‑ins at short notice (including public holidays), and successful outcomes such as accurate diagnoses after other clinics missed issues, effective dental work, and long‑term continuity of care. Several reviewers also mentioned fair or reasonable pricing in many cases and a clean, tidy clinic. 💬 **Common Feedback & Suggestions** Feedback is mixed, with repeated concerns about long or unpredictable waits, difficulty getting through on the phone, and booking issues (including occasional closures or rescheduling without clear notice). A number of reviewers cited brusque or rude interactions at reception and with some vets, as well as inconsistent follow‑up on test results. Pricing transparency drew criticism in places (unexpected add‑ons, higher‑than-expected medication mark‑ups, or changing quotes), and a minority reported rushed or insufficient examinations and misdiagnoses. Overall sentiment skews positive but with notable service and communication gaps that some owners found serious enough to leave. 🏥 **Clinic Specialties** - Emergency and urgent care - Dentistry and tooth extractions - Desexing including cryptorchid castration - Dermatology and allergy management - Ophthalmology (eye conditions) - Musculoskeletal and lameness assessment 🏷️ **Tags** #compassionateCare #friendlyStaff #supportiveEuthanasia #emergencyFitIns #thoroughExams #clearExplanations #longWaits #hardToReachByPhone #bookingDifficulties #pricingTransparencyIssues #valueForMoney #misdiagnosisConcerns #rudeReception #cleanFacility #convenientHours #followUpDelays 🐾 **Tips for Pet Owners** - Book ahead and allow extra time on the day, as waits can be long even with an appointment, and phone lines can be busy. - If you’re cost‑conscious, request an itemised estimate up front and ask about any repeat or ongoing costs; consider asking for a script if a medication can be filled at a pharmacy. - For contagious conditions (e.g., suspected kennel cough), call beforehand to arrange a separate entrance or isolation and confirm the plan on arrival. - If your pet is anxious, ask for a quieter space and discuss handling or sedation options in advance to minimise stress. - Confirm your preferred clinician and appointment time by phone or text on the day, and make sure your contact details are up to date for follow‑up results.

Other areas this clinic treats

Common conditions in each area

Conditions commonly treated here

Note: this content is for general reference only — it is not a diagnosis.

Abortion, Spontaneous (Early Pregnancy Loss)-Cats

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Abortion, Spontaneous (Early Pregnancy Loss)-Dogs

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Abortion, Termination of Pregnancy

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Breeding, Timing

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Cryptorchidism

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Contact

Clinic phone
(03) 9408 9000

Opening Hours

MonTueWedThuFriSatSun
09:00〜13:00
09:00〜19:00
⚠️

Hours notice

Actual hours may change on public holidays or unexpected situations. Please call ahead to confirm before visiting.

Map

Clinic Address

2 hayston boulevard epping vic 3076

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Frequently Asked Questions

Here are the questions pet owners ask most often — tap a question to read the full answer. For other concerns, please consult a licensed veterinarian.

High Street Veterinary Clinic is at 2 Hayston Boulevard, Epping VIC 3076. As there isn’t a train or light-rail station within an easy walk, most owners drive; street parking is typically available nearby—check local signage. If you’re using public transport, check Google Maps for the closest bus route and walking directions.

The clinic is open Monday to Friday 9:00 am–7:00 pm and Saturday 9:00 am–1:00 pm, and closed on Sundays. Call ahead to confirm if you’re visiting near closing time.

You can contact High Street Veterinary Clinic on (03) 9408 9000. For general information, visit http://www.highstreeteppingvetclinic.com/.

To book an appointment, call the clinic during opening hours. You can also visit their website to learn more about services and enquire about availability.

Consultation fees vary by clinic in Australia and aren’t set by any government schedule, and Medicare doesn’t cover pets. For the current fee at High Street Veterinary Clinic, call to request a quote and ask for an itemised written estimate for any procedures. If after-hours or emergency care is needed, fees are typically higher. If you have pet insurance or prefer payment options (such as payment plans or gap claims), ask what’s available and how claims are processed.

Australian vets commonly accept EFTPOS, Visa/Mastercard and tap-and-go (Apple Pay/Google Pay), and some offer pet-insurance gap claims or payment plans—call ahead to confirm what High Street Veterinary Clinic accepts on the day.

The clinic lists emergency and urgent care among its services. Call ahead for current availability and advice before you arrive; if the clinic is closed, seek a 24/7 emergency veterinary hospital in Melbourne.

Yes—street parking is typically available near the clinic in Epping. Check local signage and allow a few extra minutes at busy times.

High Street Veterinary Clinic offers the following services:

  • Emergency and urgent care
  • Dentistry and tooth extractions
  • Desexing, including cryptorchid castration
  • Dermatology and allergy management
  • Ophthalmology (eye conditions)
  • Musculoskeletal and lameness assessment

Pet owners rate High Street Veterinary Clinic 4.0 out of 5.0 (320 reviews). Reviewers often praise caring, gentle vets, clear explanations, emergency fit-ins at short notice (including public holidays), effective dental work and accurate diagnoses, fair pricing in many cases, and a clean clinic. Common feedback includes long or unpredictable waits, difficulty getting through by phone, booking/rescheduling issues, brusque interactions at reception or with some vets, inconsistent follow-up on results, and concerns about pricing transparency or occasional rushed exams.

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Source: Google Maps
Last updated: 10 July 2026