4.4
102 reviews
262 nepean hwy 3196 vic
#compassionateCare#gentleWithAnxiousPets#clearCommunication+13
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Owner Review Summary
Distilled from Google reviews — see what pet owners actually say
👍What Pet Owners Praised
Owners consistently praised the clinic’s warm, compassionate team and the way vets take time to explain diagnoses, options and aftercare in clear, reassuring detail. Many highlight excellent outcomes and care around procedures such as desexing, dental work and more complex surgeries, along with thoughtful follow‑ups. Nervous and anxious pets were handled gently and patiently, making visits more comfortable. End‑of‑life support was frequently described as exceptionally kind and professional.
💬Common Feedback & Suggestions
Reviews are largely positive, but a few concerns recur. Some owners reported booking problems (including a cancelled appointment without notice), difficulty securing urgent slots, or promised call‑backs that didn’t arrive. A small number mentioned brusque reception or bedside manner, and a couple raised pricing concerns or medication mark‑ups; one noted being refused a repeat script without a recheck. There were isolated disputes about treatment recommendations and, in rare cases, disappointing outcomes or perceived lack of follow‑up.
🏥Clinic Specialties
- Dentistry and dental extractions
- Emergency and GDV surgery
- Orthopaedic and limb surgery
- End-of-life and euthanasia care
- Heart disease monitoring and treatment
- Fearful and anxious pet handling
🏷️Keywords
#compassionateCare#thoroughExplanations#friendlyStaff#clearCommunication#followUpCare#anxiousPetHandling#endOfLifeSupport#dentalProcedures#emergencySurgery#professionalTeam#pricingTransparency#mixedPricingViews#bookingIssues#rudeReceptionReported#longTermClients#highTrust
Overall Ratings
🐾Tips for Pet Owners
- If your pet is nervous or anxious, let the team know—reviewers say staff go slowly and use gentle handling.
- For procedures like dentals or surgery, ask for a detailed run‑through of the plan and aftercare; clients report the vets explain everything clearly.
- Book ahead for time‑sensitive or urgent issues where possible, as a few reviewers experienced difficulty getting short‑notice appointments.
- Request an upfront estimate for tests and treatments—many owners said costs were explained clearly, and it can help avoid surprises.
- If you need repeat medications, check whether a recheck appointment is required and discuss prescription options and pricing in advance.
Other areas this clinic treats
Common conditions in each area
Conditions commonly treated here
Note: this content is for general reference only — it is not a diagnosis.
Aortic Stenosis
Aortic Thromboembolism
Arteriovenous Fistula and Arteriovenous Malformation
Ascites
Atrial Fibrillation and Atrial Flutter
Atrial Premature Complexes
Contact
Opening Hours
| Mon | Tue | Wed | Thu | Fri | Sat | Sun | |
|---|---|---|---|---|---|---|---|
| 08:30〜13:00 | |||||||
| 08:30〜18:30 |
⚠️
Hours notice
Actual hours may change on public holidays or unexpected situations. Please call ahead to confirm before visiting.
Frequently Asked Questions
Here are the questions pet owners ask most often — tap a question to read the full answer. For other concerns, please consult a licensed veterinarian.
Aspendale Gardens Veterinary Hospital is located on Wells Rd, Aspendale Gardens VIC 3195. There isn’t a train, metro or light‑rail station within easy walking distance, so driving is usually the quickest option; street parking is typically available nearby—please check local signage. Alternatively, use Google Maps to find the nearest bus route and walking directions.
The clinic is open Monday to Friday 8:30 am–6:30 pm and Saturday 8:30 am–1:00 pm; it’s closed on Sundays. Hours may vary on public holidays—call ahead to confirm.
You can reach the team on (03) 9587 4599, or visit http://www.aspendalegardensvet.com.au/ for general enquiries and updates. If your matter is urgent, please call.
To book, please call the clinic or visit http://www.aspendalegardensvet.com.au/ to enquire or request a time. For urgent concerns, call first, and bring any previous records to your appointment if you’re a new client.
In Australia, veterinary fees are set by each clinic and aren’t government‑regulated, and Medicare doesn’t cover pets. For the current consultation fee, call the clinic and, for any procedures, ask for an itemised written estimate. If you have pet insurance, ask about on‑the‑spot claiming or gap claims, and note that some clinics offer payment‑plan options (e.g. VetPay, Afterpay, GapOnly)—availability varies, so check when you book.
Most Australian vets commonly accept EFTPOS, Visa/Mastercard and tap‑and‑go (Apple Pay/Google Pay); some also support pet‑insurance gap claims or payment plans. As options vary by clinic, call ahead to confirm what’s available on the day.
Yes—street parking is typically available around Wells Rd in Aspendale Gardens. Please check local parking signs and allow a little time to find a spot during busy periods.
Services noted in the clinic summary include dentistry and dental extractions; emergency and GDV surgery; orthopaedic and limb surgery; end‑of‑life and euthanasia care; heart disease monitoring and treatment; and gentle handling for fearful or anxious pets.
The clinic lists emergency and GDV surgery among its services; however, after‑hours availability isn’t stated in the hours provided, so please call to confirm. For emergencies outside opening times, use Google Maps to locate the nearest 24/7 veterinary emergency hospital.
Reviews are broadly positive, with a 4.4/5 rating from 102 reviews and high satisfaction for recommendability (88%), medical expertise (86%), service attitude (86%) and cleanliness (84%), though convenience rated lower (58%). Owners praise the warm, compassionate team, clear explanations, gentle handling of anxious pets, strong outcomes for dentals and surgeries, and thoughtful follow‑ups; some noted booking difficulties, occasional brusque interactions, pricing or script concerns, and rare disagreements or disappointing outcomes.
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Last updated: 10 July 2026