15 reviews
7 brian st bentleigh east vic 3165
#mobileVet#homeVisits#compassionateCare+12
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Owner Review Summary
Distilled from Google reviews — see what pet owners actually say
👍What Pet Owners Praised
Patients consistently praised the GPs and nurses for being thorough, caring and great listeners who don’t rush appointments. Many highlight long-term, family-wide care, clear explanations, and strong follow-up, with friendly and professional reception staff. Convenience was also noted, including on‑site pathology, efficient vaccinations, and the ability to book online or be fitted in at short notice.
💬Common Feedback & Suggestions
Reviews are overwhelmingly positive, with only a few concerns raised. Some patients mentioned occasional delays or needing to book ahead due to the clinic’s popularity, and one noted a doctor often runs late. A handful of comments cited isolated negative interactions with staff (including weekend pathology) and one parent felt a child’s mental health concerns were dismissed; another patient found being asked about ethnicity intrusive. Overall sentiment remains strongly favourable.
🏥Clinic Specialties
- Family general practice
- Women’s health
- Podiatry and foot care
- On‑site pathology and blood tests
- Travel health advice and vaccinations
- Immunisations (e.g. shingles)
🏷️Keywords
#compassionateCare#thoroughConsultations#friendlyReception#clearCommunication#notRushed#longTermPatients#easyBooking#onSitePathology#podiatryServices#travelVaccinations#kidsFriendly#minimalWaits#occasionalDelays#weekendStaffConcerns#highlyRecommended#urgentFitIns
Overall Ratings
🐾Tips for Pet Owners
- Book ahead for your preferred GP as the clinic is popular and can get busy, though they often fit in urgent cases.
- Use the online booking system and SMS reminders to lock in a time that suits you.
- If you need pathology, consider a weekday appointment as some reviewers preferred weekday staff over weekends.
- Allow a little buffer time in case appointments run over, especially with in‑demand doctors.
- For vaccinations (including shingles or travel), ask the nurse/GP about side effects and follow-up—they provide clear, helpful guidance.
Contact
Opening Hours
| Mon | Tue | Wed | Thu | Fri | Sat | Sun | |
|---|---|---|---|---|---|---|---|
| 08:30〜17:30 | |||||||
| 08:30〜18:00 | |||||||
| 08:30〜18:30 | |||||||
| 08:30〜19:30 | |||||||
| 09:00〜13:00 |
⚠️
Hours notice
Actual hours may change on public holidays or unexpected situations. Please call ahead to confirm before visiting.
Frequently Asked Questions
Here are the questions pet owners ask most often — tap a question to read the full answer. For other concerns, please consult a licensed veterinarian.
Mackie Family Pet Health Care Centre is at 315 Centre Rd, Bentleigh VIC 3204, in Melbourne’s south‑east. Driving is usually easiest in this rail‑sparse area, and street parking is typically available nearby—check local signage. If you’re using public transport, use Google Maps to find the nearest bus route, as there isn’t a train or light‑rail station within an easy walk.
They’re open Monday 8:30am–7:30pm, Tuesday 8:30am–7:30pm, Wednesday 8:30am–5:30pm, Thursday 8:30am–6:30pm, Friday 8:30am–6:00pm and Saturday 9:00am–1:00pm; closed on Sundays (hours may differ on public holidays—call ahead to confirm).
Call (03) 9579 3866 or visit https://www.mrclinic.com.au/ for general information and updates.
You can book online via the clinic’s website or call the clinic to arrange a time. As it’s a popular clinic, consider booking ahead for your preferred vet; they can often fit in urgent cases at short notice.
Veterinary fees in Australia aren’t government‑regulated and Medicare doesn’t cover pets, so consultation prices vary by clinic and service. For the most accurate, current quote, call the clinic and ask for an itemised written estimate for any procedures. If you have pet insurance, ask your insurer about claim options; some clinics also offer gap claims or payment plans (e.g. GapOnly, VetPay, Afterpay), but availability varies.
Most Australian vet clinics commonly accept EFTPOS, Visa/Mastercard and tap‑and‑go (Apple Pay/Google Pay), and some may offer pet‑insurance gap claims or payment plans; call ahead to confirm what’s accepted at this clinic.
Yes—street parking is typically available around Centre Rd near the clinic; check local signage and allow a few extra minutes at busy times, as no dedicated paid car park was identified nearby.
The clinic is highly rated at 4.8 out of 5.0 from 253 reviews. Pet owners often praise the team for being thorough, caring and clear communicators who don’t rush, with friendly reception and convenient online booking; a few mentioned occasional delays or needing to book ahead due to the clinic’s popularity.
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Source: Google Maps
Last updated: 10 July 2026